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Remote Customer Support Engineer Jobs in Layton, UT

Brex

Support Specialist

Salt Lake City, UT · Remote

$21 - $23/hr

... customers happy and productive, to work collaboratively with Sales, Product, and Engineering, to ... Where you'll work This role will be fully remote and based in Salt Lake City. Responsibilities

Benelynk

Sr. Software Engineer

Salt Lake City, UT · Remote

$150K - $175K/yr

... customer support, and reporting (potential EVV reporting) * Translate technical designs into ... WORK ENVIRONMENT Role is a remote position. POSITION TYPE/ EXPECTED HOURS OF WORK Full-time, exempt ...

ThirdLove

Shopify Engineer

Salt Lake City, UT · On-site +1

Work closely with cross-functional teams, including marketing, customer support, and operations, to ... Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree ...

NRG Energy

Software Engineer

Salt Lake City, UT · On-site +1

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... Support CI/CD integrations within Azure DevOps pipelines. * Contribute to reporting and dashboard ...

Paychex

AI Engineer

Salt Lake City, UT · On-site +1

$101K - $159K/yr

Our leaders are here to support your career journey; they and our dedicated employees embody the ... In addition to gathering customers' requirements, can ask probing questions to get to what the ...

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Showing results 1-20

All JobsRemote Customer Support Engineer JobsRemote Customer Support Engineer Jobs in Layton, UT

Remote Customer Support Engineer information

See Layton, UT salary details

$35.4K

$71.4K

$98.6K

How much do remote customer support engineer jobs pay per year?

As of Jun 14, 2026, the average yearly pay for remote customer support engineer in Layton, UT is $71,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $81,800.00 per year, depending on experience, location, and employer.

How to make $100,000 a year working from home?

A Remote Customer Support Engineer can reach a $100,000 annual salary by gaining specialized technical skills, certifications, and experience in high-demand areas such as cloud services or cybersecurity. Increasing earning potential may also involve taking on senior roles, working for larger companies, or expanding responsibilities to include technical troubleshooting and system management. Building a strong professional network and continuously improving technical proficiency are key to achieving higher income levels remotely.

How does a Remote Customer Support Engineer typically collaborate with other technical teams while working off-site?

As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.

How to make $1000 a week remote?

A Remote Customer Support Engineer can earn $1000 or more weekly by working full-time, often requiring strong communication skills, technical knowledge, and experience with support tools. Increasing income may involve taking on multiple clients, specializing in high-demand areas, or gaining certifications to qualify for higher-paying roles. Consistent performance and efficient problem-solving are key to reaching this income level remotely.

What engineers make $500,000?

Senior engineers in fields such as software, data, or systems engineering can earn $500,000 or more annually, especially with extensive experience, specialized skills, and leadership roles. High compensation often includes base salary, bonuses, stock options, or profit sharing, particularly in large tech companies or startups with significant growth potential.

What are the key skills and qualifications needed to thrive as a Remote Customer Support Engineer, and why are they important?

To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.

How to make 2000 a week working from home?

A Remote Customer Support Engineer can earn $2,000 a week by working full-time, often requiring strong communication skills, technical knowledge, and experience with support tools. Increasing income may involve taking on multiple clients, specializing in high-demand areas, or obtaining relevant certifications to command higher pay rates.

What is a Remote Customer Support Engineer?

A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.

What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Support EngineerRemote Technical Support Specialist
CredentialsTechnical certifications, customer service skillsTechnical certifications, troubleshooting skills
Work EnvironmentCustomer service platforms, remote communication toolsHelpdesk software, remote troubleshooting tools
Employer & IndustryTech companies, SaaS providersIT service providers, hardware/software vendors
Search & Comparison IntentUnderstanding roles, job requirementsJob differences, skills needed

The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.

What are popular job titles related to Remote Customer Support Engineer jobs in Layton, UT? For Remote Customer Support Engineer jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Layton, UT look for? The top searched job categories for Remote Customer Support Engineer jobs in Layton, UT are:
What cities near Layton, UT are hiring for Remote Customer Support Engineer jobs? Cities near Layton, UT with the most Remote Customer Support Engineer job openings:
Remote Customer Support Engineer jobs near you
Infographic showing various Remote Customer Support Engineer job openings in Layton, UT as of June 2026, with employment types broken down into 1% Locum Tenens, 98% Full Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,385 per year, or $34.3 per hour.

Customer Support Associate

Bluevine - India

Salt Lake City, UT • Remote

$23/hr

Other

Medical, Life, Retirement, PTO

Posted 22 days ago

Job description

About Bluevine
Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced security, and deep understanding of the small business community give our customers the confidence to focus on what they do best.
Since 2013, we've supported more than 750,000 small businesses nationwide. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed.
We're innovators driven by big ideas, collaboration, and real impact. Here, you'll have the freedom to take ownership, grow your career, and make a difference for small business owners across America. Ready to shape what's next?
About the Role
Our Customer Support team members are passionate about serving others, client-focused, and dedicated to helping small business owners succeed. As a Customer Support team member at Bluevine, you will be an advocate for our clients. In this role you will work closely with our rapidly growing support team to quickly and efficiently identify, solve, or properly direct our clients' questions and concerns. This role will focus on resolving questions from Small Business Owners regarding their current and future accounts which they have with Bluevine.
This is not a fully remote role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices will reopen in accordance with local guidelines.
WHAT YOU'LL DO:
  • Resolve small business owners' questions and requests regarding Bluevine's products via inbound calls, outbound follow-ups, emails, and/or chats.
  • Ensure customer requests are resolved efficiently and effectively while addressing the customers' stated and unstated short-term & long-term needs.
  • You become an expert on up to two products within Bluevine and create added value and memorable experiences for every customer.
  • Leverage Bluevine's innovative technology solutions and systems to process customer's requests.
  • Meet or exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency and other metrics.
  • Identify, resolve, and/or escalate risks and trends that may impact the customer experience.
  • Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements.
  • Be adaptable and flexible to support business needs, including short-term scheduling adjustments.
  • Be a part of creating a fun and engaging culture.
Core Capabilities or Competencies:
  • You have a passion for helping people and you love making a difference in the lives of others.
  • You thrive in ambiguous and rapidly changing environments.
  • Learning things quickly and making swift decisions is nothing new for you.
New Hire Hourly Pay: $23 / hour (non-exempt)
Benefits & Perks (US Based ONLY)
  • Excellent health coverage and life insurance benefits
  • 401K with an immediate 3% company match
  • PTO, Company Holidays, and Flexible Holidays
  • Company-sponsored Mental Health Benefits, including 1:1 therapy
  • Over $1,000 each year to spend on your personal wellness
  • Monthly WFH stipends totaling over $1,000 annually
  • Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
  • Access to financial coaches and education sessions
  • Weekly catered lunches and fully stocked kitchen pantries
  • Community-based volunteering opportunities

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