... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
... Support: Answer questions, address concerns, and ensure each client has a smooth and positive ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...
You'll work closely with our product, engineering, and implementation teams, acting as the bridge ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Quick apply
You'll work closely with our product, engineering, and implementation teams, acting as the bridge ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...
Customer Service Representative (Remote - United States)
American Fork, UT · Remote
$14.25 - $19.50/hr
Previous customer service, customer support, or call center experience preferred. Strong interpersonal and problem-solving skills. Ability to work independently in a remote environment. Reliable ...
Quick apply
Customer Service Representative (Remote - United States)
American Fork, UT · Remote
$14.25 - $19.50/hr
Previous customer service, customer support, or call center experience preferred. Strong interpersonal and problem-solving skills. Ability to work independently in a remote environment. Reliable ...
Application Engineer (RF Test)
Pleasant Grove, UT · On-site +1
As an Application Engineer, you'll be a trusted technical advisor, working directly with customers ... resource for customers after product deployment, providing timely support via phone, remote ...
Application Engineer (RF Test)
Pleasant Grove, UT · On-site +1
As an Application Engineer, you'll be a trusted technical advisor, working directly with customers ... resource for customers after product deployment, providing timely support via phone, remote ...
Guide a Team of Support Engineers with Support and Engineering Operations * Deploy Microsoft 365 ... Flexible hours and Remote Work Friendly * Comprehensive Health Insurance * Prescription Coverage
Guide a Team of Support Engineers with Support and Engineering Operations * Deploy Microsoft 365 ... Flexible hours and Remote Work Friendly * Comprehensive Health Insurance * Prescription Coverage
Booking Coordinator (Remote)
Provo, UT · Remote
$16.50 - $21/hr
Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...
Booking Coordinator (Remote)
Provo, UT · Remote
$16.50 - $21/hr
Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Provide exceptional customer support before, during, and after travel * Build lasting client ...
Remote Operations Engineer
Sandy, UT · On-site +1
$66K - $89K/yr
United States - UT - Sandy Remote Operations Engineer Full-Time, Permanent Sandy, UT (In-person ... Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and ...
Remote Operations Engineer
Sandy, UT · On-site +1
$66K - $89K/yr
United States - UT - Sandy Remote Operations Engineer Full-Time, Permanent Sandy, UT (In-person ... Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and ...
Mission Finding Support (Part-time)
Pleasant Grove, UT · On-site +1
$16.25 - $21.75/hr
... support level, individual contributors ... The Mission Finding Developer proactively identifies opportunities to improve global missionary ...
Mission Finding Support (Part-time)
Pleasant Grove, UT · On-site +1
$16.25 - $21.75/hr
... support level, individual contributors ... The Mission Finding Developer proactively identifies opportunities to improve global missionary ...
Microsoft 365 and Support Services Engineer
Lehi, UT · On-site +1
We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our ... Flexible hours and Remote Work Friendly * Comprehensive Health Insurance * Prescription Coverage
Microsoft 365 and Support Services Engineer
Lehi, UT · On-site +1
We are currently seeking experienced Microsoft 365 and Support Services Professionals to join our ... Flexible hours and Remote Work Friendly * Comprehensive Health Insurance * Prescription Coverage
*Headquarters is located in Sandy, Utah however this position is remote and can be worked from ... Customer Success Specialist (Support) The Customer Success Specialist is responsible for delivering ...
*Headquarters is located in Sandy, Utah however this position is remote and can be worked from ... Customer Success Specialist (Support) The Customer Success Specialist is responsible for delivering ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance
Remote Customer Support Engineer information
See Orem, UT salary details
$33.9K - $39.4K
11% of jobs
$39.4K - $44.9K
1% of jobs
$44.9K - $50.4K
2% of jobs
$50.4K - $55.9K
5% of jobs
$59.5K is the 25th percentile. Wages below this are outliers.
$55.9K - $61.4K
9% of jobs
$61.4K - $66.9K
19% of jobs
The median wage is $67.6K / yr.
$66.9K - $72.4K
19% of jobs
$76.2K is the 75th percentile. Wages above this are outliers.
$72.4K - $77.8K
12% of jobs
$77.8K - $83.3K
10% of jobs
$83.3K - $88.8K
8% of jobs
$88.8K - $94.3K
4% of jobs
$33.9K
$68.3K
$94.3K
How much do remote customer support engineer jobs pay per year?
As of Aug 9, 2026, the average yearly pay for remote customer support engineer in Orem, UT is $68,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,900.00 and $78,200.00 per year, depending on experience, location, and employer.
How does a remote customer support engineer typically collaborate with other technical teams while working off-site?
As a Remote Customer Support Engineer, collaboration with other technical teams, such as development and product engineering, is often facilitated through digital communication tools like Slack, email, and video conferencing. You’ll regularly participate in virtual meetings to discuss complex customer issues, share feedback, and escalate bugs or feature requests. Building strong relationships and maintaining clear, proactive communication is key to ensuring customer issues are resolved efficiently. Many companies also utilize ticketing systems and shared documentation platforms to streamline workflows and keep all team members aligned.
What are the key skills and qualifications needed to thrive as a remote customer support engineer?
To thrive as a Remote Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or experience in IT or engineering. Familiarity with ticketing systems like Zendesk, remote desktop tools, and CRM platforms is typically required, and certifications such as CompTIA A+ or similar can be beneficial. Outstanding communication, patience, and problem-solving abilities help build trust with clients and efficiently resolve issues. These skills ensure timely, effective support and high customer satisfaction in a remote work environment.
What is a remote customer support engineer?
A Remote Customer Support Engineer is a technical professional who assists customers in troubleshooting, diagnosing, and resolving issues with a company's products or services, all while working from a remote location. They typically provide support via email, chat, or phone, and may use remote desktop tools to access customers' systems. Their role combines technical expertise with strong communication and problem-solving skills to ensure customer satisfaction. Remote Customer Support Engineers often collaborate with other technical teams to escalate complex problems and help improve products based on customer feedback.
What is the difference between Remote Customer Support Engineer vs Remote Technical Support Specialist?
| Aspect | Remote Customer Support Engineer | Remote Technical Support Specialist |
|---|---|---|
| Credentials | Technical certifications, customer service skills | Technical certifications, troubleshooting skills |
| Work Environment | Customer service platforms, remote communication tools | Helpdesk software, remote troubleshooting tools |
| Employer & Industry | Tech companies, SaaS providers | IT service providers, hardware/software vendors |
| Search & Comparison Intent | Understanding roles, job requirements | Job differences, skills needed |
The Remote Customer Support Engineer and Remote Technical Support Specialist roles share similar technical skills and work environments, often within tech or SaaS companies. However, the Support Engineer typically focuses more on customer relationship management and proactive support, while the Technical Support Specialist emphasizes troubleshooting and resolving technical issues. Both roles require technical certifications and excellent communication skills, but their primary focus and daily tasks differ slightly.
What are popular job titles related to Remote Customer Support Engineer jobs in Orem, UT? For Remote Customer Support Engineer jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Support Engineer jobs in Orem, UT look for? The top searched job categories for Remote Customer Support Engineer jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Customer Support Engineer jobs? Cities near Orem, UT with the most Remote Customer Support Engineer job openings:
Full-time
Re-posted 14 days ago
Job description
-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed
We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.