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Remote Customer Success Jobs in Rochester, MI (NOW HIRING)

Insperity

Sales Support Manager

Detroit, MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... customer success. This position partners closely with Account Managers, suppliers, and OEM ... Paid time off, flexible schedule and remote schedule with frequent travel to clients in the Detroit ...

Sbdinc

Account Manager, Engineered Products

Detroit, MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support customer success and business growth. The Person: * Bachelor's degree inEngineering ... Join us! #LI-Remote #LI-LG1 We Don't Just Build The World, We Build Innovative Technology Too.

Sbdinc

Account Manager, Engineered Products

Troy, MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support customer success and business growth. The Person: * Bachelor's degree inEngineering ... Join us! #LI-Remote #LI-LG1 We Don't Just Build The World, We Build Innovative Technology Too.

ABB

Program Leader Critical Industries

MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position for candidates based in the United States. This role is contributing to ... Drive exceptional customer outcomes and strategic account success by overseeing end-to-end program ...

SpotOn

Client Onboarding Specialist

Royal Oak, MI · Remote

$46K - $67K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Advanced proficiency in virtual training, remote onboarding, and implementation best practices ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

Hitachi

Simulation Engineer

Lake Orion, MI · On-site +1

Engineering & Science Job Schedule: Full time Remote: No The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated ...

Hitachi

Simulation Engineer

Lake Orion, MI · On-site +1

Engineering & Science Job Schedule: Full time Remote: No The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated ...

Hitachi

Simulation Engineer

Lake Orion, MI · On-site +1

Engineering & Science Job Schedule: Full time Remote: No The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated ...

Demand.com

Marketing Director (Remote)

Detroit, MI · Remote

... next customers. We run full-funnel programs across intent, ABM, content syndication, and ... Proven success in driving measurable pipeline and ROI * Experience building marketing functions ...

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Showing results 41-60

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Rochester, MI

Remote Customer Success information

See Rochester, MI salary details

$29.9K

$76.5K

$128.9K

How much do remote customer success jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote customer success in Rochester, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are the most commonly searched types of Customer Success jobs in Rochester, MI?

The most popular types of Customer Success jobs in Rochester, MI are:

What job categories do people searching Remote Customer Success jobs in Rochester, MI look for?

The top searched job categories for Remote Customer Success jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Customer Success jobs?

Cities near Rochester, MI with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Rochester, MI as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,457 per year, or $36.8 per hour.

Remote Client Protection Specialist (Entry Level)

MINK Life & Legacy Agency

Detroit, MI • Remote

$150K - $200K/yr

Full-time, Part-time

Re-posted 7 days ago

Job description

Mink Life & Legacy is seeking motivated, coachable individuals who want more time and more control. If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career with free, proven training and full support.

What You Can Expect

Independent broker model not captive, full carrier access

Free, structured training (no experience needed)

Innovative lead program (mortgage protection, final expense, annuities)

Cutting-edge CRM with automated lead upload

Multiple income streams: direct commissions, renewals, and agency overrides

Compensation- 100% Commission Only

Part-time: $50,000$75,000+

Full-time: $80,000$150,000+

Income depends on your performance and activity level.

We're Looking For

Self-driven, disciplined, and coachable individuals

Those seeking flexible, remote work

People who want growth, leadership, and long-term income potential

Requirements

Must be eligible to work in the U.S.

Must obtain a life insurance license (we guide you)

Reliable phone, computer, and internet

Apply today and join an independent agency committed to your growth and success.