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Remote Customer Service Jobs in Quebec (NOW HIRING)

Medaviehs

Bilingual Data Specialist

Montreal, QC · On-site +1

CA$53K - CA$66K/yr

Act as the first point of contact for clients by providing professional service and communicating ... Excellent skills in customer approach. * Ability to organize work and information methodically to ...

Linde

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Linde Group

Collaborate with the Territory Manager and Customer Service team to meet store sales and margin ... This is a fully remote position

Aramark

Chef

Radisson, QC · Remote

CA$65K - CA$70K/yr

We are looking for passionate leaders with strong culinary expertise, customer service skills, and team management experience to join our remote camp operations in the Baie-James region. If you enjoy ...

Aramark

Chef

Baie-comeau, QC · Remote

CA$65K - CA$70K/yr

We are looking for passionate leaders with strong culinary expertise, customer service skills, and team management experience to join our remote site operations. If you enjoy taking on new challenges ...

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All JobsCustomer Service JobsRemote Customer Service JobsRemote Customer Service Jobs in Quebec

Remote Customer Service information

See Quebec salary details

$8

$17

$32

How much do remote customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote customer service in Quebec is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What is a remote customer service?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Quebec?

The most popular types of Customer Service jobs in Quebec are:

What are popular job titles related to Remote Customer Service jobs in Quebec?

For Remote Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service jobs in Quebec look for?

The top searched job categories for Remote Customer Service jobs in Quebec are:

What cities in Quebec are hiring for Remote Customer Service jobs?

Cities in Quebec with the most Remote Customer Service job openings:

Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Quebec as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,811 per year, or $17.2 per hour.

Field Service Technician - Montreal

Zoll Medical Corporation

Montreal, QC • On-site, Remote

CA$70K - CA$80K/yr

Full-time

Re-posted 11 days ago

Key responsibilities

  • Assist clients with installations, maintenance, upgrades, and repairs of medical devices.

  • Diagnose, troubleshoot, and resolve technical and service-related issues for clients.

  • Instruct clients on the proper usage and operation of equipment and maintain service logs.

Job description

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary

Requires advanced knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities may include working under limited supervision for non-routine situations and may be responsible for leading daily operations, training, delegating, and reviewing the work of lower-level employees. Problems are typically difficult and non-routine, but not complex.

Essential Job Functions:

  • Provides technical expertise/support in assisting clients with installations, maintenance, upgrades, and repairs including:

  • Serving as the key customer contact on technical and service-related problems to achieve required product/service performance standards and total customer satisfaction

  • Diagnosing, troubleshooting, and resolving technical/service issues Instructing clients on the proper usage and operation of equipment Documenting and maintaining clients' service logs

  • Preparing reports for product failure analysis and serviceability issues and escalating to relevant engineering teams

  • Comply with all policies and standards.

  • Any other job responsibilities as assigned by management and subject to modification.

  • Up to 90% travel within Quebec

Required/ Preferred Education and Experience:

  • College or University degree

  • Typically requires a minimum of 5+ years of related experience

  • Highly skilled in specialized area

Knowledge, Skills, and Abilities:

  • Advanced skill set within role. As a skilled specialist, completes tasks in resourceful and effective ways.

Language: Bilingual English/French Required

Physical Demands: Be able to lift and move 50 lbs.

Travel Requirements: Up to 90% travel within Quebec

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

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The annual salary for this position is:

$70,000.00 to $80,000.00

Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.

Apply