This is a Remote position in Canada. Business hours are Monday to Friday 7:00 am to 8:00 pm EST ... You will be part of a Global Customer Service team responsible for ensuring customer satisfaction ...
This is a Remote position in Canada. Business hours are Monday to Friday 7:00 am to 8:00 pm EST ... You will be part of a Global Customer Service team responsible for ensuring customer satisfaction ...
Customer Service Agent
Sherbrooke, QC · On-site +1
You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility
Customer Service Agent
Sherbrooke, QC · On-site +1
You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... You'll be supported by a remote trainer who will help you learn about your role, our products, and ...
As a Customer Service Agent for our call centres, you'll support clients with their banking needs ... You'll be supported by a remote trainer who will help you learn about your role, our products, and ...
With 30+ years of experience and a network of 150+ service partners, we deliver data-driven ... customer experience, every time Work Environment * 100% remote (Quebec-based candidates only)
With 30+ years of experience and a network of 150+ service partners, we deliver data-driven ... customer experience, every time Work Environment * 100% remote (Quebec-based candidates only)
CIBC has embarked on an Agent@Home remote work program and all employees may be given the ... Customer Service, Debt Collection Litigation, Negotiation, Recovery Services
CIBC has embarked on an Agent@Home remote work program and all employees may be given the ... Customer Service, Debt Collection Litigation, Negotiation, Recovery Services
CIBC has embarked on an Agent@Home remote work program and all employees may be given the ... Customer Service, Debt Collection Litigation, Negotiation, Recovery Services
CIBC has embarked on an Agent@Home remote work program and all employees may be given the ... Customer Service, Debt Collection Litigation, Negotiation, Recovery Services
Specialiste logiciel, service client (teletravail) / Software specialist, customer service (remote)
Varennes, QC · On-site +1
Our Software Specialist provides remote support to French and English speaking customers in the use ... Strong customer service skills using a computerized system; * Excellent communication skills, in ...
Specialiste logiciel, service client (teletravail) / Software specialist, customer service (remote)
Varennes, QC · On-site +1
Our Software Specialist provides remote support to French and English speaking customers in the use ... Strong customer service skills using a computerized system; * Excellent communication skills, in ...
Bilingual Customer Service Specialist for Pharmaceuticals/Healthcare (English/French) - Full-time...
Montreal, QC · On-site +1
$45K/yr
Fully remote in Canada, preferably based in Eastern Time Zone or close by. * Start Date : September ... A passion for customer service, strong telephone soft-skills and passion to excel. * Must thrive ...
Bilingual Customer Service Specialist for Pharmaceuticals/Healthcare (English/French) - Full-time...
Montreal, QC · On-site +1
$45K/yr
Fully remote in Canada, preferably based in Eastern Time Zone or close by. * Start Date : September ... A passion for customer service, strong telephone soft-skills and passion to excel. * Must thrive ...
Agent(e) au service a la clientele-Assistance routiere / Customer Service Agent-Roadside Assistance
Montreal, QC · On-site +1
$16.60 - $17/hr
Once training has been successfully completed, the position becomes remote. English fluency is ... As a Customer Service Agent, you'll be the first point of contact for customers using a premium ...
Agent(e) au service a la clientele-Assistance routiere / Customer Service Agent-Roadside Assistance
Montreal, QC · On-site +1
$16.60 - $17/hr
Once training has been successfully completed, the position becomes remote. English fluency is ... As a Customer Service Agent, you'll be the first point of contact for customers using a premium ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Lavaltrie, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Lavaltrie, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Baie-comeau, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Baie-comeau, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Sept-iles, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Part-time (20-40h) Bilingual Customer Service Representative, Groupe CH Events
Sept-iles, QC · Remote
For remote work, you must have a secure, quiet space with high-speed internet (25 MBPS minimum ... customer service and problem-solving your strengths. * Educational Requirement - High school ...
Netflix Remote Customer Service information
What is a Netflix Remote Customer Service job?
What are the key skills and qualifications needed to thrive as a Netflix Remote Customer Service representative?
What are some common challenges faced by remote Netflix Customer Service representatives and how can they be managed?
What is the difference between Netflix Remote Customer Service vs Amazon Remote Customer Service?
| Aspect | Netflix Remote Customer Service | Amazon Remote Customer Service |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote, home-based with flexible hours | Remote, home-based with flexible hours |
| Employer & Industry | Netflix, streaming entertainment industry | Amazon, e-commerce and cloud services |
| Common Search & Comparison | Yes | Yes |
Both Netflix Remote Customer Service and Amazon Remote Customer Service roles involve assisting customers remotely, require similar credentials, and operate in a home-based environment. The main difference lies in the industry focus: Netflix centers on streaming entertainment, while Amazon covers e-commerce and cloud services. Candidates should consider their industry preference and specific job requirements when choosing between these roles.
Can you work remotely for Netflix?
Does Netflix have customer service jobs?
What job categories do people searching Netflix Remote Customer Service jobs in Quebec look for?
The top searched job categories for Netflix Remote Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Netflix Remote Customer Service jobs?
Cities in Quebec with the most Netflix Remote Customer Service job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 days ago
Openlane rating
7.8
Based on 16 frontline employees who took The Breakroom Quiz
3rd of 19 rated auctioneers
Job description
Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
*This is a Remote position in Canada.
Business hours are Monday to Friday 7:00 am to 8:00 pm EST, Saturday 8:00 am to 6:00 PM EST. Agents work a 40-hour work week during business operations, scheduled in 8.5-hour shifts that include a 30-minute unpaid lunch break.
We're Looking For:
We are seeking a Bilingual Technical Customer Service Agent with experience providing exceptional customer service and troubleshooting. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. You must have the ability to navigate multiple systems and software to ensure you attempt to have a first-contact resolution. The ideal candidate will have 2+ years of experience in customer service or technical support with the ability to develop a strong understanding of our product offerings.
You Are:
Customer-Focused. Your primary focus is on understanding and meeting the needs of our customers. You go the extra mile to ensure their satisfaction and happiness.
Effective Communicator. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and concisely.
Adaptable. You are flexible and can easily adapt to changes in procedures, priorities, and technology. While on a call or chat, you will be required to navigate multiple systems and software.
Resolute. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.
Technically Proficient. You have a solid understanding of technical troubleshooting, including site navigation, login issues, and application functionality, and can assist customers with these issues effectively.
You Will:
Handle inbound customer inquiries and provide timely and accurate responses.
Initiate outbound calls to address customer concerns and ensure they have a positive experience in a timely manner.
Work within multiple channels to include chat, case (written), and phone calls (verbal).
Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.
Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.
Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.
Handle approximately 60 - 100 interactions per day, including calls, chats, cases, and Slack channel requests, ensuring quality standards for all interactions are met.
Must Have's:
Bilingual in English & French.
3+ Years of customer service or technical support experience.
Bachelor's degree in business or other related field. May have related experience in lieu of a degree.
Proficiency in handling customer inquiries, resolving issues, and managing customer expectations.
Strong organizational and time management skills.
The ability to troubleshoot within technical applications and proficiency in utilizing multiple applications at once.
Excellent oral and written communication skills.
Assist customers with technical troubleshooting including site navigation, login issues, permissions, and functionality across multiple platforms.
Use CRM software, specifically GDC Salesforce, and a Contact Center telephony system to track customer interactions and manage cases.
Experience with SalesForce or any CRM and Contact Center telephony system.
Technical troubleshooting experience in a SaaS environment.
Nice to Have's:
Experience using CRM software for tracking customer interactions.
Previous experience in the automotive industry.
Existing familiarity with our specific product offerings.
Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
About OPENLANE
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Carmel, IN, US
Year founded
1997