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Remote Worldwide Customer Service Jobs in Quebec

National Bank

Customer Service Agent

Sherbrooke, QC · On-site +1

You'll be supported by a remote trainer who will help you learn about your role, our products, and ... Customer service experience * Promote the values of partnership, empowerment and agility

Danaher

Field Service Representative

Montreal, QC · On-site +1

... worldwide. Every hour, globally, more than one million tests are performed on Beckman Coulter ... entirely remote. In this role, you will have the opportunity to: * Serving assigned customers ...

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Remote Worldwide Customer Service information

What is a remote worldwide customer service?

A Remote Worldwide Customer Service job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from any location globally. These roles typically require strong communication skills, problem-solving abilities, and a reliable internet connection. Companies may offer flexible schedules, but availability across different time zones can be necessary to support international customers.

What are the key skills and qualifications needed to thrive in remote worldwide customer service?

To thrive as a Remote Worldwide Customer Service representative, you need strong communication skills, proficiency in handling customer inquiries across diverse cultures, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk platforms, and online communication tools like Zendesk or Salesforce is often required. Outstanding problem-solving abilities, patience, and cultural sensitivity are soft skills that truly set candidates apart. These skills are essential for providing seamless, high-quality support to customers around the globe and maintaining positive brand reputation in a remote, digital environment.

What are some common challenges faced in remote worldwide customer service, and how are they managed?

One of the main challenges in a remote worldwide customer service role is working with customers from different time zones and cultural backgrounds, which requires flexibility and adaptability. Representatives may also need to manage multiple communication channels and juggle a high volume of inquiries while ensuring prompt and accurate responses. Many companies address these challenges by providing comprehensive training, access to a supportive virtual team environment, and tools for efficient communication and workflow management. Additionally, ongoing feedback and collaboration with team leads help ensure continuous improvement and job satisfaction.

What are popular job titles related to Remote Worldwide Customer Service jobs in Quebec?

For Remote Worldwide Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Worldwide Customer Service jobs in Quebec look for?

The top searched job categories for Remote Worldwide Customer Service jobs in Quebec are:

Remote Worldwide Customer Service jobs near you
Infographic showing various Remote Worldwide Customer Service job openings in Quebec as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Bourbonnais, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls

  • Deliver the highest level of customer service experience consistently

  • Manage customer accounts and provide technical support

  • Application Data Entry

  • Online chat inquiries as assigned

  • Interpret and follow defined procedures and policies

  • Creative problem-solving skills

  • Flexibility and adaptability to changing projects and updates

  • Time and task management (multitasking and task prioritization)

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams

  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills

  • High level of comfort learning new technology

  • High level of professionalism

  • Excellent verbal and written communication skills

  • Comfortable working from home

  • Self-motivated and success-driven

What We Offer

  • Paid Training

  • Full-Time, Seasonal role

  • Performance and attendance-based incentives, in addition to the base pay

  • The convenience of working from home

  • Collaborative and supportive team environment

  • 401K Match

  • Individual Coverage HRA (ICHRA)

  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act

  • Previous experience in a Call Center

  • Familiarity with CRM systems and practices

  • Spanish Bilingual, a plus

Apply