2

Remote Non Phone Customer Service Jobs in Quebec

CA$21.50/hr

Role responsibilities are primarily phone-based and include, but are not limited to, the following: * Receive and respond to inbound calls from customers who want to schedule service with their ...

New

CA$21.50/hr

Role responsibilities are primarily phone-based and include, but are not limited to, the following: * Receive and respond to inbound calls from customers who want to schedule service with their ...

New

CA$21.50/hr

Role responsibilities are primarily phone-based and include, but are not limited to, the following: * Receive and respond to inbound calls from customers who want to schedule service with their ...

New

next page

Showing results 1-20

Remote Non Phone Customer Service information

What is a remote non phone customer service?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are some common challenges faced in remote non phone customer service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in remote non phone customer service, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What job categories do people searching Remote Non Phone Customer Service jobs in Quebec look for?

The top searched job categories for Remote Non Phone Customer Service jobs in Quebec are:

What cities in Quebec are hiring for Remote Non Phone Customer Service jobs?

Cities in Quebec with the most Remote Non Phone Customer Service job openings:

Infographic showing various Remote Non Phone Customer Service job openings in Quebec as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution.

Remote Customer Service (Appointment Setter)

Dealermine

Mont-joli, QC โ€ข Remote

CA$21.50/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

This gig is only open to applicants with at least 1 year of Customer Service experience and. Applications with complete work history and answers to the Voice interview questions will be prioritized.
 
The Appointment Coordinator is the primary point of contact between the Dealership and their customers. With the focus always on customer service, the appointment coordinator schedules routine and unplanned maintenance for vehicles. The goal is always to build and maintain positive relationships between both parties.
 
Role responsibilities are primarily phone-based and include, but are not limited to, the following:
 
  • Receive and respond to inbound calls from customers who want to schedule service with their dealership.
  • Complete outbound calls to customers regarding vehicle maintenance recommendations, recalls, appointment confirmations, and customer satisfaction after a dealership visit.
  • Respond to all customer inquiries by listening to understand, showing empathy, and gathering all applicable information before recommending solutions. 
 
Qualifications and Education Requirements:
 
  • High school diploma (or equivalent)
  • Ability to multi-task and navigate multiple computer applications simultaneously
  • Ability to communicate clearly and concisely both verbally and in writing
  • You can only apply to 1. Either OEM or Autocan. Please do not apply to both as they are the same gig, just servicing different dealerships.
  • Customer service experience (inbound and/or outbound) of at least 1 year is required
  • Must be detail-oriented, professional, reliable, positive, and dedicated
  • Must not have an existing contract with Neo Financial.
 
Gig Benefits:
  • Get paid $21.50 CAD/hr ยน
  • Work from the comfort of your home
  • Set your own flexible schedule Monday to Saturday 9AM-9PM EST