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Netflix Customer Service Jobs (NOW HIRING)

Software Engineer - Customer Service Platform

OR ยท On-site +1

$388K - $558K/yr

At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... About the Team The Customer Service Platform team empowers Netflix Customer Service to help out ...

At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... About the Team The Customer Service Platform team empowers Netflix Customer Service to help out ...

At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... About the Team The Customer Service Platform team empowers Netflix Customer Service to help out ...

At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... About the Team The Customer Service Platform team empowers Netflix Customer Service to help out ...

Customer Service Representative

Arlington, TX ยท On-site

$14.50 - $19.50/hr

As a Customer Service Representative at Lever, you will provide the highest level of service to ... Netflix. We're looking for someone who is highly-motivated and relentless in helping customers as ...

House Crew Member

King Of Prussia, PA ยท On-site

$19.60 - $24.52/hr

Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...

Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... Netflix customers using SDK functionality in games. Netflix is redefining what it means to make ...

Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... Netflix customers using SDK functionality in games. Netflix is redefining what it means to make ...

Retail Crew Member

King Of Prussia, PA ยท On-site

$19.60 - $24.52/hr

Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...

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Netflix Customer Service information

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$11

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How much do netflix customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for netflix customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is a Netflix Customer Service?

A Netflix Customer Service job involves assisting customers with account-related questions, troubleshooting streaming issues, and providing support for billing or technical concerns. Representatives communicate with customers via phone, chat, or email to ensure a smooth viewing experience. This role requires strong problem-solving skills, excellent communication, and knowledge of Netflix services. Customer service agents may also help with account security and policy-related inquiries while delivering a high standard of customer satisfaction.

What are the key skills and qualifications needed to thrive in Netflix Customer Service?

Success as a Netflix Customer Service representative requires strong communication skills, problem-solving abilities, and the capacity to handle high volumes of customer inquiries, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting for streaming devices is typically needed. Excellent listening skills, patience, and adaptability help provide standout service and quickly resolve customer concerns. These competencies are critical for delivering a consistently high-quality customer experience in a fast-paced, technology-driven environment.

What does a typical workday look like for a Netflix Customer Service representative?

As a Netflix Customer Service representative, you can expect your workday to involve responding to customer inquiries via phone, chat, or email, addressing questions about accounts, billing, device compatibility, or streaming issues. You'll often collaborate with team members and escalate complex cases to specialized technical support or supervisory staff when needed. The environment is fast-paced and goal-oriented, with clear performance metrics such as customer satisfaction scores and response times. Regular training is provided to keep up with new features and policies, ensuring you have the tools to deliver effective and efficient support.

Does Netflix have customer service jobs?

Netflix offers customer service jobs that typically involve assisting subscribers with account issues, troubleshooting, and inquiries. These roles often require strong communication skills, familiarity with digital platforms, and may involve working in call centers or remotely. Job seekers can find such positions through Netflix's careers page or job boards.
More about Netflix Customer Service jobs

What cities are hiring for Netflix Customer Service jobs?

Cities with the most Netflix Customer Service job openings:

What are the most commonly searched types of Netflix Customer Service jobs?

The most popular types of Netflix Customer Service jobs are:

What states have the most Netflix Customer Service jobs?

States with the most job openings for Netflix Customer Service jobs include:

Infographic showing various Netflix Customer Service job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce

Berkeley, CA โ€ข Remote

Full-time

This job post hasย expired 4 days ago.ย Applications are no longer accepted.


Job description

Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner. Ensure all safety and quality standards are met. Perks include competitive pay, flexible scheduling, training opportunities, a supportive work environment, and career growth potential.