Dallas, TX · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Crew Members encourage fandom through delivering best-in-class customer service and creating an ...
Dallas, TX · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Crew Members encourage fandom through delivering best-in-class customer service and creating an ...
$19.60 - $24.52/hr
Crew Members encourage fandom through best-in-class customer service and guest experience excellence. The ideal Crew Member is passionate about engaging in conversations about Netflix series and ...
$19.60 - $24.52/hr
Crew Members encourage fandom through best-in-class customer service and guest experience excellence. The ideal Crew Member is passionate about engaging in conversations about Netflix series and ...
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Meet or exceed sales and activity goals and provide excellent customer service. Ability to handle a ...
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Meet or exceed sales and activity goals and provide excellent customer service. Ability to handle a ...
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Strong customer service and verbal communication skills. Fluency in additional languages is a plus.
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Strong customer service and verbal communication skills. Fluency in additional languages is a plus.
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
Strong customer service and verbal communication skills. Fluency in additional languages is a plus ... Netflix House is a unique culture and environment. Learn more here. Job is open for no less than 7 ...
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
Strong customer service and verbal communication skills. Fluency in additional languages is a plus ... Netflix House is a unique culture and environment. Learn more here. Job is open for no less than 7 ...
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Strong customer service and verbal communication skills. Fluency in additional languages is a plus.
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... Strong customer service and verbal communication skills. Fluency in additional languages is a plus.
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
Strong customer service and verbal communication skills. Fluency in additional languages is a plus ... Netflix House is a unique culture and environment. Learn more here. Job is open for no less than 7 ...
King Of Prussia, PA · On-site
$19.60 - $24.52/hr
Strong customer service and verbal communication skills. Fluency in additional languages is a plus ... Netflix House is a unique culture and environment. Learn more here. Job is open for no less than 7 ...
$19.60 - $24.52/hr
Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...
$19.60 - $24.52/hr
Knowledge of the Netflix platform and shows. * Excellent teamwork skills and a proactive demeanor. * Strong customer service, conflict resolution, and communication skills. Fluency in additional ...
Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... Netflix customers using SDK functionality in games. Netflix is redefining what it means to make ...
Netflix is one of the world's leading entertainment services with 278 million paid memberships in ... Netflix customers using SDK functionality in games. Netflix is redefining what it means to make ...
Arlington, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative at Lever, you will provide the highest level of service to ... Netflix. We're looking for someone who is highly-motivated and relentless in helping customers as ...
Arlington, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative at Lever, you will provide the highest level of service to ... Netflix. We're looking for someone who is highly-motivated and relentless in helping customers as ...
... and customer service excellence. Facilitate the onboarding and offboarding processes for ... Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) ...
... and customer service excellence. Facilitate the onboarding and offboarding processes for ... Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) ...
$250K - $413K/yr
We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...
$510K - $752K/yr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... service abuse, customer targeted scams, DDoS, content theft, content moderation and more. We ...
Netflix is a fast-paced and demanding company that requires a driven individual who is able to exercise good judgment, take fast initiative, and provide a high level of customer service to enhance ...
Netflix is a fast-paced and demanding company that requires a driven individual who is able to exercise good judgment, take fast initiative, and provide a high level of customer service to enhance ...
$510K - $752K/yr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... service abuse, customer targeted scams, DDoS, content theft, content moderation and more. We ...
$510K - $752K/yr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... service abuse, customer targeted scams, DDoS, content theft, content moderation and more. We ...
$250K - $413K/yr
We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...
$250K - $413K/yr
We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...
$250K - $413K/yr
We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...
$250K - $413K/yr
We build, operate, and maintain Compute, Network, and Storage services so that developers at Netflix can rely on foundational building blocks when entertaining hundreds of millions of customers ...
$510K - $752K/yr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... service abuse, customer targeted scams, DDoS, content theft, content moderation and more. We ...
$510K - $752K/yr
At Netflix, our mission is to entertain the world. Together, we are writing the next episode ... service abuse, customer targeted scams, DDoS, content theft, content moderation and more. We ...
$440K - $725K/yr
... Netflix; we're looking for proficiency and ease in managing complex and unique customer ... service. Job is open for no less than 7 days and will be removed when the position is filled.
Los Angeles, CA · On-site
$170K - $360K/yr
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in ... What is the value we are offering to the customer? How do we stack up to competitor capabilities?
Los Angeles, CA · On-site
$170K - $360K/yr
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in ... What is the value we are offering to the customer? How do we stack up to competitor capabilities?
$11.54 - $13.18
2% of jobs
$13.18 - $14.82
8% of jobs
$16.46 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.46
15% of jobs
$16.46 - $18.09
21% of jobs
The median wage is $18.48 / hr.
$18.09 - $19.73
18% of jobs
$21.24 is the 75th percentile. Wages above this are outliers.
$19.73 - $21.37
13% of jobs
$21.37 - $23.01
9% of jobs
$23.01 - $24.65
7% of jobs
$24.65 - $26.29
3% of jobs
$26.29 - $27.93
2% of jobs
$27.93 - $29.57
2% of jobs
$11
$19
$29
As a Netflix Customer Service representative, you can expect your workday to involve responding to customer inquiries via phone, chat, or email, addressing questions about accounts, billing, device compatibility, or streaming issues. You'll often collaborate with team members and escalate complex cases to specialized technical support or supervisory staff when needed. The environment is fast-paced and goal-oriented, with clear performance metrics such as customer satisfaction scores and response times. Regular training is provided to keep up with new features and policies, ensuring you have the tools to deliver effective and efficient support.
Success as a Netflix Customer Service representative requires strong communication skills, problem-solving abilities, and the capacity to handle high volumes of customer inquiries, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting for streaming devices is typically needed. Excellent listening skills, patience, and adaptability help provide standout service and quickly resolve customer concerns. These competencies are critical for delivering a consistently high-quality customer experience in a fast-paced, technology-driven environment.
A Netflix Customer Service job involves assisting customers with account-related questions, troubleshooting streaming issues, and providing support for billing or technical concerns. Representatives communicate with customers via phone, chat, or email to ensure a smooth viewing experience. This role requires strong problem-solving skills, excellent communication, and knowledge of Netflix services. Customer service agents may also help with account security and policy-related inquiries while delivering a high standard of customer satisfaction.
$19.60 - $24.52/hr
Other
Posted 17 days ago
5.8
Based on 15 frontline employees who took The Breakroom Quiz
59th of 67 rated media
At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next.
Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It's free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back.
The Role
The Crew Member (House) is part of the opening Netflix House operational team and is responsible for bringing Netflix's immersive experiences to life. Crew Members encourage fandom through delivering best-in-class customer service and creating an exceptional guest experience. The ideal Crew Member is passionate about engaging in conversations about Netflix series and films. The Crew Member will provide general information, sell and scan tickets, manage guest flow and queuing, sell merchandise, and more.
This on-site, full-time or part-time hourly role is based in Dallas, TX
What you will do:
Work in a variety of roles, including, but not limited to, greeting, ticketing, retail operations, fan service, RePlay, photo operations, events and more.
Provide best-in-class service by actively engaging with our Fans.
Act as a Netflix ambassador to help drive increased fandom and engagement with Netflix shows.
Execute Standard Operating Procedures (SOPs), including emergency procedures.
Foster a culture of safety in all actions.
Other duties as assigned.
What we need from you:
Applicants must be at least 18 years of age to be considered for employment.
Demonstrated experience and success in fast-paced retail, hospitality, attractions, and F&B operations.
Knowledge of the Netflix platform and shows.
Excellent teamwork skills and a proactive demeanor.
Strong customer service, conflict resolution, and communication skills. Fluency in additional languages is a plus.
Strong desire to think outside the box and innovate.
Willingness to learn environmental, health, and safety (EHS) protocols.
Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you need an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Netflix House is a unique culture and environment. Learn more here.
Job is open for no less than 7 days and will be removed when the position is filled.
Sourced by ZipRecruiter
Netflix is the world's leading streaming entertainment service with 222 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
Arts, entertainment, and recreation
5,001 - 10,000 Employees
Los Gatos, CA, US
1997
