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Remote Customer Service Jobs in Quebec (NOW HIRING)

Kohl & Frisch Ltd

CA$48K - CA$56K/yr

We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team. What will ...

Danaher

Field Service Representative

Montreal, QC · On-site +1

... remote. In this role, you will have the opportunity to: * Serving assigned customers, under minimal supervision, you will be required to complete troubleshooting, installation, validation ...

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Remote Customer Service information

See Quebec salary details

$8

$17

$32

How much do remote customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer service in Quebec is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

How can I make 2000 a week working from home?

Remote customer service roles typically pay between $10 and $20 per hour, making it challenging to earn $2000 weekly without extensive hours or higher-paying positions. To reach that income level, you may need to work multiple shifts, gain specialized skills, or seek roles with higher pay rates such as technical support or sales, often requiring experience and strong communication skills.

What is the easiest remote job to get into?

Remote customer service positions are often considered among the easiest remote jobs to enter because they typically require minimal prior experience, basic communication skills, and familiarity with customer support tools. Many companies hire for these roles with short training periods and do not require specialized certifications.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

How to make $1000 a week remote?

Remote customer service roles typically pay between $12 and $20 per hour, so earning $1000 weekly requires working approximately 50 to 83 hours. Increasing income can involve taking on multiple shifts, improving skills to qualify for higher-paying positions, or seeking roles with performance bonuses or commissions.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

How much does Amazon pay for remote customer service?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.
What are the most commonly searched types of Customer Service jobs in Quebec? The most popular types of Customer Service jobs in Quebec are:
What are popular job titles related to Remote Customer Service jobs in Quebec? For Remote Customer Service jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Quebec look for? The top searched job categories for Remote Customer Service jobs in Quebec are:
What cities in Quebec are hiring for Remote Customer Service jobs? Cities in Quebec with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Quebec as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,811 per year, or $17.2 per hour.

Bilingual Customer Service Representative / Représentant(e) du service à la clientèle bilingue

Kohl & Frisch Ltd

Remote

CA$48K - CA$56K/yr

Full-time

Re-posted 17 days ago

Job description

POSITION:             Bilingual Customer Service Representative
STATUS:                Full-Time 
LOCATION:            Kohl & Frisch Limited (Concord, ON)
REPORTS TO:       National Contact Centre Manager
DEPARTMENT:      Customer Service
About Us
Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.
About the Role
In this role, the Bilingual Customer Service Representative (B-CSR) provides excellence in customer service to our customers regarding order placement and issue resolution.
We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in office 2 days per month to meet with the Customer Service team.
What will you do?
  • Responsible for several key customer service tasks including order entry and the resolution of customer issues and inquiries.
  • Empowered to build relationships with customers by “owning” customer issues, being responsive and proactive, and consistently providing a high level of customer follow-up and service.

What you bring
  • High school graduate
  • Previous customer service or call centre experience is a strong asset
  • Capable of handling a large volume of calls while maintaining professional and efficient service
  • Ability to think problems through and recommend creative solutions to nonstandard customer issues
  • Excellent communication and interpersonal skills
  • Demonstrated ability to work in a team environment
  • Ability to communicate effectively (verbally and written) in a professional manner with K&F customers and internal K&F departments
  • Strong computer skills (Microsoft Office applications)
  • Must be able to work independently with limited supervision
  • Proactive nature, high attention to detail, and takes initiative

What’s in it for you?
This position offers a salary range of $48,447 - $56,243. The final salary offered to the selected candidate will be determined by factors including location, relevant experience, skill level and education.
How to Apply
If you are interested in applying, please submit a résumé and any other relevant documentation to: recruitment@kohlandfrisch.com.
Please ensure you specify the job title, Customer Service Representative in the subject line of your email.
As part of our recruitment process we may use AI for initial screening and assisting in evaluating candidate qualifications.  All final hiring decisions will be made by our recruitment team.
Kohl & Frisch would like to thank all applicants for their interest. All applicants who receive interviews will receive an update on their application status within 45 days of applying. We value your interest in joining our team and strive to provide a timely, transparent hiring experience.
Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodations upon request for candidates taking part in the selection process.
____________________________________________________________________
POSTE:                  Représentant(e) du service à la clientèle bilingue
STATUT:                Temps plein 
LIEU:                      Kohl & Frisch Limitée (Concord, ON)
SUPERVISEUR:     Gestionnaire national du centre de contact
DÉPARTEMENT:    Service à la clientèle
À PROPOS DE NOUS
Fondée en 1916, Kohl & Frisch Limitée jouit d’une solide réputation dans l’industrie des soins de santé et se distingue en tant que seul distributeur grossiste national détenu et exploité par des Canadiens. Entreprise familiale, elle est l’un des principaux distributeurs nationaux au Canada et constitue le lien essentiel entre les fabricants de produits pharmaceutiques et les fournisseurs de soins de santé. Kohl & Frisch est entièrement équipée pour desservir les grandes chaînes de détail, les pharmacies indépendantes, les cliniques et les hôpitaux pour leurs besoins en produits sur ordonnance, en vente libre, en soins de santé à domicile et en produits de première ligne.
À PROPOS DU POSTE
Dans ce rôle, le ou la Représentant(e) du service à la clientèle bilingue (RSC‑B) offre un service à la clientèle d’excellence à nos clients en matière de prise de commandes et de résolution de problématiques.
QUE FEREZ‑VOUS?
 
  • Effectuer plusieurs tâches clés liées au service à la clientèle, incluant la saisie de commandes ainsi que la résolution des demandes et problématiques des clients.
  • Établir et maintenir des relations solides avec les clients en assumant la responsabilité complète des dossiers, en faisant preuve de réactivité et de proactivité, et en assurant un suivi constant et de haute qualité.

CE QUE VOUS APPORTEZ
 
  • Diplôme d’études secondaires
  • Expérience préalable en service à la clientèle ou en centre d’appels (atout important)
  • Capacité de gérer un volume élevé d’appels tout en maintenant un service professionnel et efficace
  • Aptitude à analyser des problématiques et à recommander des solutions créatives pour des situations non standard
  • Excellentes compétences en communication et relations interpersonnelles
  • Capacité démontrée à travailler efficacement en équipe
  • Aptitude à communiquer de façon professionnelle, tant à l’oral qu’à l’écrit, avec les clients et les services internes de K&F
  • Compétences Solides informatiques (applications Microsoft Office)
  • Capacité à travailler de façon autonome avec une supervision minimale
  • Nature proactive, grand souci du détail et esprit d’initiative

CE QUE NOUS OFFRONS
Ce poste offre une échelle salariale variant entre 48 447 $ et 56 243 $. Le salaire final offert sera déterminé en fonction de facteurs tels que le lieu de travail, l’expérience pertinente, le niveau de compétences et la formation.
COMMENT POSTULER
Les personnes intéressées sont invitées à soumettre leur curriculum vitæ ainsi que toute autre documentation pertinente à l’adresse suivante : recruitment@kohlandfrisch.com
Veuillez indiquer le titre du poste – Représentant(e) du service à la clientèle – dans la ligne d’objet de votre courriel.
Dans le cadre de notre processus de recrutement, nous pouvons utiliser l’intelligence artificielle pour le dépistage initial et l’évaluation des qualifications des candidats. Toutes les décisions finales d’embauche sont prises par notre équipe de recrutement.
Kohl & Frisch remercie tous les candidats de leur intérêt. Seules les personnes sélectionnées pour une entrevue recevront une mise à jour quant à leur statut de candidature dans un délai de 45 jours suivant la date de soumission. Nous valorisons votre intérêt envers notre entreprise et nous nous engageons à offrir une expérience de recrutement transparente et rapide.
Kohl & Frisch Limitée accueille favorablement les candidatures de personnes en situation de handicap et offre des mesures d’adaptation sur demande aux candidats participant au processus de sélection.