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Remote Customer Representative Jobs in Rochester, NY

HMG Careers

Remote Sales Representative

Spencerport, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Churchville, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Wadsworth, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Piffard, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Lakeville, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Holley, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Port Gibson, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Hilton, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Scottsville, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Rochester, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Elba, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Linwood, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Batavia, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Honeoye, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Brockport, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Hemlock, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Newark, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales Representative

Bloomfield, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

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All JobsRemote Customer Representative JobsRemote Customer Representative Jobs in Rochester, NY

Remote Customer Representative information

See Rochester, NY salary details

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How much do remote customer representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Representative, and why are they important?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What are remote customer representatives?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

What are popular job titles related to Remote Customer Representative jobs in Rochester, NY? For Remote Customer Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Representative jobs in Rochester, NY look for? The top searched job categories for Remote Customer Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Customer Representative jobs? Cities near Rochester, NY with the most Remote Customer Representative job openings:
Remote Customer Representative jobs near you
Infographic showing various Remote Customer Representative job openings in Rochester, NY as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Sales Representative

HMG Careers

Livonia Center, NY โ€ข Remote

$69K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.

Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

๏ปฟWhat We Offer:

  • Remote,ย work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual incomeย through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional trainingย with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexibleย hours:ย this is a fulltime career, but you can choose when you work.
  • Opportunitiesย for advancement and recognition asย we promote from within.
  • Dynamic Team Environment:ย Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learnย and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality:ย a positive and approachable demeanor.
  • A strong desire to helpย others: provide valuable advice and services.
  • Effective Communication Skills:ย your ability to connect with others is crucial.
  • Sales or customer service experienceย is advantageousย but not mandatory.

Your Qualifications:

  • Laptop or computerย with camera is required.
  • Possession of, or willingness to obtainย an LLQP license.
  • Basic computer literacyย is essential.
  • Primary residence in Canada or USA:ย you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provideย to schedule virtual meetings with clients.
  • Present benefit programsย to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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