Remote Customer Representative Jobs in Rochester, NY

We're looking for a Sales Manager to join our growing team in West Henrietta, NY.

The role may be structured as hybrid or remote, contingent upon geographic location.

Who we are:

Safran Electronics & Defense is an international company with 10,000 employees, built on proven expertise in technologies that underpin sovereignty. By combining human and artificial intelligence, we develop the products and services that empower aerospace and defense players to observe, decide and guide, all over the world. Safran Electronics & Defense also supports fellow Safran companies by sharing its state-of-the-art electronics skills and expertise.

Within Safran Electronics & Defense, our Timing & Synchronization division is the leader in R-PNT (Resilient Positioning, Navigation & Timing) solutions. We supply military and commercial industries worldwide with accurate timing technologies and equipment (Time Servers, Inertial Navigation System), as well as ultra-precise timing and frequency distribution for applications requiring a high degree of reliability and accuracy across IP time distribution standards.

In this way, we contribute to the performance of critical operations support. Whenever accuracy, safety, security and reliability are critical, the solutions of Safran Electronics & Defense leads the way.

The Position:
You will drive growth in the fintech sector-targeting exchanges, trading firms, financial institutions, and regulatory compliance integrators across North America. You will identify opportunities, build pipelines, and close deals for ST4D timing products.

The Day to Day:

• Prospect new fintech clients, building out a pipeline via cold outreach, industry events, and lead sources
• Manage and grow relationships with existing financial and integration partners
• Define and execute go to market strategies aimed at latency-sensitive trading environments, MiFIDII / FINRA / CAT compliance, and emerging blockchain timing use cases
• Surpass annual sales targets and contribute to forecasting accuracy
• Monitor and analyze fintech timing market trends, regulatory changes (e.g. MiFIDII clock synchronization, CAT timestamp requirements), and competitive products
• Translate client needs into product feedback-work with Engineering & Product Management to refine ST4D offerings
• Attend fintech conferences, expos, and client on-sites (travel up to ~25%) to showcase capabilities and secure new business
• Leverage CRM (Salesforce or similar) to manage leads, opportunities, and customer interactions

What you Bring to Safran:

• 5+ years of B2B technical sales experience
• Demonstrated success in fintech or financial infrastructure sectors (trading, exchanges, banks, compliance) a plus
• Proven track record in pipeline development, cold outreach, and closing enterprise accounts
• Excellent communication, presentation, and negotiation skills
• Self-motivated with strong initiative, able to multitask and drive results independently
• Proficient in Microsoft Office and CRM tools (Salesforce preferred)
• Able to collaborate cross-functionally with product, engineering, and marketing teams
• Willingness to travel (~25%); comfortable representing ST4D at tradeshows and client meetings

Visit our websitefor more information or check out our videos onYouTube

At Safran Electronics & Defense, you'll combine passion for your job with a quality work environment adapted to a good life balance. Benefit from a variety of opportunities to shape the career path that suits you: our leaders and technical experts are there to support you from your integration and career development, in France and abroad.

Safran Trusted 4D, Inc is an equal opportunity employer who does not discriminate based on race, color, citizenship, religion, gender, sexual orientation, national origin, age, disability, veteran's status or any protected category. We encourage veterans and people with disabilities to apply.