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Remote Crisis Counselor Jobs (NOW HIRING)

Acadia Healthcare

Remote Substance Use Counselor

Winston Salem, NC · Remote

$20.50 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Substance Use Counselor - Remote * CADC-I, CADC, LCAS-A, LCAS, LCSW-A, LCSW, LCMHC-A, or LCMHC ... Provide crisis intervention to patients, as needed. * Provide case management duties for patients ...

New

UHS

REMOTE OTP Counselor

Petersburg, VA · On-site +1

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsibilities Remote OTP Counselor Foundations Health is seeking a compassionate and motivated ... Deliver crisis intervention services when clinically appropriate * Coordinate care with medical ...

UHS

REMOTE OTP Counselor

Petersburg, VA · Remote

$20 - $26.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Responsibilities Remote OTP Counselor Foundations Health is seeking a compassionate and motivated ... Deliver crisis intervention services when clinically appropriate * Coordinate care with medical ...

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How much do remote crisis counselor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote crisis counselor in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What is a remote crisis counselor?

A Remote Crisis Counselor provides support and guidance to individuals experiencing emotional distress or crisis, typically through phone, chat, or video communication. They assess situations, offer coping strategies, and connect individuals with resources or emergency services if needed. This role requires strong listening skills, empathy, and the ability to remain calm under pressure. Crisis counselors often work for helplines, mental health organizations, or disaster response services.

What does a remote crisis counselor do?

A typical day for a Remote Crisis Counselor involves responding to calls, texts, or online messages from individuals experiencing personal crises, assessing their needs, and providing immediate emotional support and safety planning. Counselors often collaborate virtually with supervisors or multidisciplinary teams to ensure clients receive the best care and may document each interaction in secure systems for confidentiality and follow-up. Work shifts can vary, including evenings, overnights, or weekends, depending on the organization's coverage needs. The remote environment offers flexibility but also requires strong self-motivation, adherence to protocols, and ongoing communication with team members.

What skills and qualifications are needed to be a remote crisis counselor?

To thrive as a Remote Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree, crisis intervention training, and sometimes licensure or certification. Familiarity with secure telecommunication platforms, case management software, and confidentiality protocols is crucial. Outstanding active listening, empathy, cultural sensitivity, and the ability to remain calm under pressure are key soft skills for this role. These abilities help ensure effective support for individuals in crisis, maintaining both their safety and the quality of care delivered remotely.

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Remote Crisis Counselor jobs near you
Infographic showing various Remote Crisis Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,735 per year, or $23.9 per hour.

Part Time Overnight and Weekend Florida-Based Helpline Counselor

211 Broward

Fort Lauderdale, FL • On-site, Remote

$20/hr

Part-time

Re-posted 6 hours ago

Job description

Part Time Overnight and Weekend Helpline Counselor (Remote, Florida residents only)
Industry: Essential community services
Location: Fully remote in the state of Florida
Schedule: Part time, 16-29 overnight hours per week encompassing both Saturday and Sunday (full schedule to be determined)
9 Week Training Schedule: Daytime, specific shift either 10am-3pm or 12pm-5pm (based on group availability). Beginning in September.
Compensation: $20 per hour
Summary of Mandatory Qualifications:
  • Must be a Florida resident living within the state
  • Have at minimum an associate's degree from an accredited university
  • Have four (4) years of combined education and relevant work experience (see below)
  • Ability and interest in de-escalating callers experiencing crisis
  • Ability to pass a level two (2) DCF background screening and a drug test

Full Job Description
About us: 211 Broward is a free, anonymous, 24-hour helpline offering listening support, information, referral, and crisis services. We provide every caller with a place to turn to when they need answers to life's challenges--big or small--by connecting them with nearly 3,800 programs and services that are available in their area. We are a fast-paced crisis, information, and referral virtual call center that fills a critical need in the communities we serve.
About this position: We are seeking compassionate helpers who are knowledgeable, motivated, goal-oriented, technologically capable, and enthusiastic to fill multiple Helpline Counselor positions. Daily tasks include performing crisis/suicide intervention services, basic needs/safety assessments, and providing information, community service referrals, and supportive listening over phone or virtual chat.
We think the ideal candidate is someone who:
  • Is willing and able to learn our approach to crisis counseling through training and experience
  • Has demonstrated the ability to conduct self-care
  • Shows compassion, empathy, and respect to people from different cultures and backgrounds
  • Prefers to work autonomously once adequately trained
  • Is motivated to grow and learn in the position through training and coaching
  • Is passionate about assisting others and has a background in service
  • Is technologically savvy and able to take notes while talking or listening
  • Is looking for flexible, part time work

If this describes you, please read on!
Requirements
To be considered for this position, you must:
  • Be a Florida resident residing within the state
  • Have a secure, quiet, and confidential workspace with reliable internet
  • Be free from caregiver responsibilities during work hours
  • Be able to pass a level two (2) DCF background check and drug test prior to employment
  • Meet or exceed our education requirement:
    • A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care OR
    • An associate's degree plus two (2)+ years of experience in suicide/crisis intervention
  • Have a minimum typing speed of 30 WPM
  • Be comfortable with a phone and virtual chat-based work environment
  • Be available for 16-29 overnight hours per week with a consistent schedule that encompasses both Saturday and Sunday (flexible and accommodating options available for remainder of hours)
  • Be available for training Monday - Friday from either 10am-3pm or 12pm-5pm for 8 weeks before your overnight shifts start

Benefits
We are pleased to offer:
  • Part Time employment at a rate of $20/hr
  • 100% paid training, plus future opportunities for employer-sponsored certifications
  • Flexible scheduling
  • Work supplies such as company laptop, mouse, headset, paper, and pens

Our Commitment to Inclusion
We are committed to building a workplace that reflects the communities we serve. We value a broad range of perspectives, experiences, and skills, and believe they strengthen our organization and our impact. We encourage all qualified candidates to consider how their background aligns with this opportunity.
Build a challenging and rewarding career with us! We look forward to your application.
*Please only apply to one active listing at a time*

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