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Remote Crisis Counselor Jobs (NOW HIRING)

Zeiders Enterprises

Remote Clinical Counselor

$60K - $80K/yr

Remote Clinical Counselor **This position is fully remote and able to be supported from any ... Intervene in crisis situations, using sound professional judgment, ethical practice, and common ...

Zeiders Enterprises

Remote Clinical Counselor

$60K - $80K/yr

Remote Clinical Counselor **This position is fully remote and able to be supported from any ... Intervene in crisis situations, using sound professional judgment, ethical practice, and common ...

VITAL WorkLife

Licensed Clinical Counselor

$70K - $84K/yr

Provide in-the-moment crisis support, triage, safety planning, and follow-up via phone, video, or ... Fully Remote Role * Comprehensive medical, dental, vision, FSA/HSA, life, and disability coverage

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How much do remote crisis counselor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote crisis counselor in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What is a remote crisis counselor?

A Remote Crisis Counselor provides support and guidance to individuals experiencing emotional distress or crisis, typically through phone, chat, or video communication. They assess situations, offer coping strategies, and connect individuals with resources or emergency services if needed. This role requires strong listening skills, empathy, and the ability to remain calm under pressure. Crisis counselors often work for helplines, mental health organizations, or disaster response services.

What does a remote crisis counselor do?

A typical day for a Remote Crisis Counselor involves responding to calls, texts, or online messages from individuals experiencing personal crises, assessing their needs, and providing immediate emotional support and safety planning. Counselors often collaborate virtually with supervisors or multidisciplinary teams to ensure clients receive the best care and may document each interaction in secure systems for confidentiality and follow-up. Work shifts can vary, including evenings, overnights, or weekends, depending on the organization's coverage needs. The remote environment offers flexibility but also requires strong self-motivation, adherence to protocols, and ongoing communication with team members.

What skills and qualifications are needed to be a remote crisis counselor?

To thrive as a Remote Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree, crisis intervention training, and sometimes licensure or certification. Familiarity with secure telecommunication platforms, case management software, and confidentiality protocols is crucial. Outstanding active listening, empathy, cultural sensitivity, and the ability to remain calm under pressure are key soft skills for this role. These abilities help ensure effective support for individuals in crisis, maintaining both their safety and the quality of care delivered remotely.

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Remote Crisis Counselor jobs near you
Infographic showing various Remote Crisis Counselor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,735 per year, or $23.9 per hour.

Clinical Manager - Remote - 988 Crisis Lifeline

Crisis Connections

Remote

$95K - $105K/yr

Full-time

Re-posted 9 days ago

Job description

Job Type
Full-time
Description
Lead lifesaving work at the forefront of crisis care.
At Crisis Connections, we believe everyone deserves access to compassionate, timely support in moments of crisis. As the Clinical Manager of 988 Crisis Services, you'll play a pivotal leadership role in Washington's 988 Suicide & Crisis Lifeline-guiding teams that provide immediate, trauma-informed support via phone, chat, and text to individuals across the state and beyond.
This is an opportunity for an experienced clinical leader who thrives in fast-paced environments and wants their work to make a measurable, human impact every day.
Why This Role Matters
  • Help shape and sustain a critical public health service at a national moment of growth for 988
  • Directly support clinicians and frontline staff delivering lifesaving interventions
  • Collaborate with passionate professionals committed to equity, dignity, and access to care
What You'll Do
  • Provide day-to-day clinical and operational leadership for the 988 Crisis Services team
  • Supervise and support a multidisciplinary workforce, fostering a culture of compassion, accountability, and excellence
  • Ensure high-quality crisis intervention services across phone, chat, and text platforms
  • Partner with the Clinical Director to implement new services, technology, and best practices
  • Use data and performance insights to strengthen service delivery and meet state and national standards
  • Support hiring, training, coaching, and professional development of clinical staff
  • Build strong relationships with internal programs and external partners statewide

Requirements
What We're Looking For (Required)
  • Master's degree in psychology, counseling, social work, or a related field
  • Independent or associate clinical licensure (e.g., LMHC, LMFT, LICSW) with ability to obtain Washington State licensure
  • Mental Health Professional (MHP) status in Washington or ability to obtain
  • 4-5+ years of leadership experience in behavioral health crisis services
  • Strong clinical judgment, communication skills, and comfort with technology in a remote environment

Preferred
  • Experience in contact centers, crisis lines, or telephonic/web-based services
  • Experience training or supervising staff in virtual and in-person settings
Work Details
  • Salary Range: $95,000-$105,000
  • Schedule: Monday-Friday, 8:00am-4:00pm
  • Location: Fully remote with occasional in-person meetings in Seattle
  • Eligible States: Must reside in Washington, Arizona, Texas, or Ohio
Our Commitment to Inclusion
Crisis Connections is deeply committed to equity, inclusion, and belonging. We value the lived experiences, cultures, and perspectives of our team and strongly encourage candidates from historically marginalized communities to apply.
Benefits
We offer a comprehensive and competitive benefits package designed to support your well-being and growth. Learn more here: https://crisisconnections.org/get-involved/careers/benefits/
Ready to Make an Impact?
If you're a mission-driven clinical leader ready to guide teams doing some of the most meaningful work in behavioral health, we'd love to hear from you.
Apply today and help shape the future of crisis care.

Apply