ZipRecruiter

Log In

1

Crisis Counselor Virtual Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCrisis Counselor JobsCrisis Counselor Virtual Jobs

Crisis Counselor Virtual information

See salary details

$13

$23

$32

How much do crisis counselor virtual jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for crisis counselor virtual in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What does a Crisis Counselor Virtual do?

A Crisis Counselor Virtual provides immediate support and assistance to individuals experiencing emotional distress or mental health crises through online platforms, such as chat, text, or video calls. They listen empathetically, assess the situation, and help individuals develop coping strategies or connect them with additional resources and support services. These counselors are trained to handle a variety of situations, including anxiety, depression, suicidal thoughts, and other urgent mental health concerns, all while maintaining confidentiality and professionalism in a virtual environment.

What are the key skills and qualifications needed to thrive as a Crisis Counselor Virtual, and why are they important?

To thrive as a Crisis Counselor Virtual, you need a background in psychology, social work, or a related field, typically supported by relevant certifications such as QPR or ASIST. Familiarity with crisis intervention platforms, secure communication tools, and case management systems is important. Exceptional active listening, emotional intelligence, and the ability to remain calm under pressure set standout counselors apart. These skills ensure effective support, safety, and timely intervention for individuals in crisis remotely.

What is the difference between Crisis Counselor Virtual vs Crisis Therapist?

AspectCrisis Counselor VirtualCrisis Therapist
CredentialsTypically requires a relevant bachelor's degree and crisis intervention trainingUsually requires a master's degree in counseling or psychology and licensure
Work EnvironmentRemote, online or phone-based supportCan be remote or in clinical settings, often with in-person sessions
Employer & IndustryNonprofits, mental health hotlines, telehealth servicesClinics, hospitals, private practices, mental health agencies

While both roles focus on providing mental health support during crises, Crisis Counselor Virtual positions are often entry-level, remote, and require crisis intervention training, whereas Crisis Therapists typically hold advanced degrees and licensure for in-depth therapy. The roles overlap in supporting individuals in distress but differ in scope and qualifications.

What are some common challenges faced by virtual crisis counselors, and how can they effectively manage them?

Virtual crisis counselors often face challenges such as managing emotional fatigue, maintaining boundaries while working remotely, and ensuring clear communication without non-verbal cues. To effectively manage these, counselors typically participate in regular debriefing sessions, seek supervision, and utilize digital tools designed for secure, effective communication. Building a strong support system within the virtual team and setting clear work-life boundaries are also essential practices to sustain well-being in this emotionally demanding role.
More about Crisis Counselor Virtual jobs
What cities are hiring for Crisis Counselor Virtual jobs? Cities with the most Crisis Counselor Virtual job openings:
What are the most commonly searched types of Crisis Counselor jobs? The most popular types of Crisis Counselor jobs are:
What states have the most Crisis Counselor Virtual jobs? States with the most job openings for Crisis Counselor Virtual jobs include:
What job categories do people searching Crisis Counselor Virtual jobs look for? The top searched job categories for Crisis Counselor Virtual jobs are:
Crisis Counselor Virtual jobs near you
Crisis Counselor, Community Crisis Response

Crisis Counselor, Community Crisis Response

Heritage Behavioral Health Center

Decatur, IL • On-site

$47K - $67K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description


Crisis Counselor – Crisis Care - Part-Time 3rd ShiftHeritage Behavioral Health Center – Macon, DeWitt & Piatt CountiesPart-Time | Mobile Crisis Response | Community-Based Role
Make a Difference When It Matters Most

Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our Crisis Care Team. These full-time positions provide life‑changing support to individuals experiencing mental health or substance use crises in a variety of community settings—including emergency departments, community agencies, and client homes.

Our Crisis Care program responds to anyone, anywhere, and at any time, offering timely assessment, de-escalation, counseling, linkage to services, and aftercare support. Crisis Counselors play a vital role in helping individuals experiencing distress such as depression, anxiety, substance use concerns, or other behavioral health needs.

If you thrive in dynamic environments and want to make a meaningful impact in our communities, we invite you to apply.

What You’ll Do
  • Provide face-to-face, phone, and virtual crisis intervention in a timely and supportive manner
  • Work with children, adolescents, and adults across a wide range of crisis situations
  • Engage individuals admitted to inpatient psychiatric settings and link them to community supports
  • Assist with involuntary admission processes at the Macon County Court
  • Complete pre-admission screening assessments for nursing facility referrals
  • Maintain strong relationships with referral sources and partner agencies
  • Collaborate with internal and external providers—including crisis teams, case managers, counselors, psychiatric providers, and clinical leaders—to ensure coordinated, effective care
What You BringKnowledge, Skills & Abilities
  • Ability to engage individuals in behavioral health treatment during high-stress situations
  • Flexibility—each day looks different, and crisis needs vary
  • Knowledge of behavioral health diagnoses
  • Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
  • Understanding of psychiatry, medical services, and community resources
  • Excellent decision-making and problem-solving skills
  • Strong written and verbal communication
  • Ability to work independently in the community and collaboratively within a team
  • Ability to navigate an electronic health record
  • Proficiency in Microsoft Word and Excel
  • Commitment to ongoing learning and growth
Education & Requirements
  • Bachelor’s or master’s degree in a human service–related field or a minimum of 5 years' experience in a supervised behavioral health role
  • Must meet criteria to function at minimum as a Mental Health Professional (MHP)
  • Valid driver’s license, reliable transportation, and automobile insurance required
  • Position is on-site and in-person
  • Experience in crisis services strongly preferred
Salary Range

$47,840 – $75,000 per year
(Dependent on education and experience)

Benefits You’ll Love
  • Wellness Days – Every other Friday off PAID (26 days per year)
  • Generous vacation, sick, and personal leave
  • Paid holidays
  • Health Club/Fitness reimbursement
  • Employee Assistance Program
  • Continuing education opportunities
  • Tuition assistance program
  • Agency-provided life insurance and short‑term disability
  • Retirement plans (401k and Roth)
  • Optional health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
    • Health insurance includes substantial agency contribution
  • National Health Service Corps site – Eligible clinical staff may qualify for federal loan forgiveness
Join Our Mission

If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope—we want to meet you.

Apply today and help us provide support to anyone, anywhere, at any time.