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Crisis Counselor Virtual Jobs (NOW HIRING)

YWCA South Hampton Roads

Counselor II

Norfolk, VA · On-site

$48K/yr

About the Position Under general supervision of the COO, provide virtual and in-person crisis intervention counseling, individual and group therapy, and advocacy services to YWCA child and adult ...

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How much do crisis counselor virtual jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for crisis counselor virtual in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What does a crisis counselor virtual do?

A Crisis Counselor Virtual provides immediate support and assistance to individuals experiencing emotional distress or mental health crises through online platforms, such as chat, text, or video calls. They listen empathetically, assess the situation, and help individuals develop coping strategies or connect them with additional resources and support services. These counselors are trained to handle a variety of situations, including anxiety, depression, suicidal thoughts, and other urgent mental health concerns, all while maintaining confidentiality and professionalism in a virtual environment.

What are the key skills and qualifications needed to thrive as a crisis counselor virtual?

To thrive as a Crisis Counselor Virtual, you need a background in psychology, social work, or a related field, typically supported by relevant certifications such as QPR or ASIST. Familiarity with crisis intervention platforms, secure communication tools, and case management systems is important. Exceptional active listening, emotional intelligence, and the ability to remain calm under pressure set standout counselors apart. These skills ensure effective support, safety, and timely intervention for individuals in crisis remotely.

What is the difference between Crisis Counselor Virtual vs Crisis Therapist?

AspectCrisis Counselor VirtualCrisis Therapist
CredentialsTypically requires a relevant bachelor's degree and crisis intervention trainingUsually requires a master's degree in counseling or psychology and licensure
Work EnvironmentRemote, online or phone-based supportCan be remote or in clinical settings, often with in-person sessions
Employer & IndustryNonprofits, mental health hotlines, telehealth servicesClinics, hospitals, private practices, mental health agencies

While both roles focus on providing mental health support during crises, Crisis Counselor Virtual positions are often entry-level, remote, and require crisis intervention training, whereas Crisis Therapists typically hold advanced degrees and licensure for in-depth therapy. The roles overlap in supporting individuals in distress but differ in scope and qualifications.

What are some common challenges faced by virtual crisis counselors, and how can they effectively manage them?

Virtual crisis counselors often face challenges such as managing emotional fatigue, maintaining boundaries while working remotely, and ensuring clear communication without non-verbal cues. To effectively manage these, counselors typically participate in regular debriefing sessions, seek supervision, and utilize digital tools designed for secure, effective communication. Building a strong support system within the virtual team and setting clear work-life boundaries are also essential practices to sustain well-being in this emotionally demanding role.
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Crisis Counselor Virtual jobs near you

Mobile Crisis Counselor LAPC LPC LMSW LCSW

Integrated Health Resources LLC

Atlanta, GA • On-site

$30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Job Type
Full-time
Description
Immediate openings for Full-time shifts in Atlanta area and surrounding counties. ***YOU MUST BE LICENSED IN MENTAL HEALTH TO BE CONSIDERED***
***Please make sure to submit a current resume, cover letter (optional) and three (3) professional references, which is required.***
Available Shifts:
South Fulton/Clayton area:
  • Sunday to Wednesday 8:00pm to 4:00 am (FT 40hrs)
  • Sunday to Wednesday 4:00am to 2:00pm (FT 40hrs)
  • Wednesday to Saturday 6:00am to 4:00pm (FT 40hrs)
  • Monday to Friday 9:00am to 5:00pm (FT 40hrs)
  • Saturday 4:00am to 2:00pm (PT 10 hrs)

Pay Rate:
Provisionally Licensed (LMSW, LAPC, LAMFT: $28.00 per hour)
Independently Licensed (LPC, LMFT, LCSW: $30.00 per hour)
**Candidates must meet job and residency requirements for this role. Valid driver's license, & reliable transportation***
Position Overview
Serve as first responder, providing community-based, face-to-face clinical assessment, rapid response to children and adults with behavioral health conditions, intellectual/developmental disabilities, and/or autism spectrum disorder (ASD) in an active state of crisis. This service operates 24 hours a day, seven days a week. Mobile Crisis care is provided in community settings including, but not limited to homes, residential settings, other treatment/support settings, schools, hospital emergency departments, jails, and social service settings. The ability to respond quickly, professionally, and compassionately is required.
Benefits
  • Competitive Rates & 4 weeks of paid time off a year
  • Affordable Medical, Dental & Vision Insurance
  • Mileage Reimbursement for all miles travelled
  • Free Virtual Mental Health via Teladoc - 100% Employer Paid- Access to therapists, Psychologists & Psychiatrists for all members of your household.
  • 16 Hours PTO for Continuing Education Annually
  • 10 Paid Holidays Annually - You will be required to work 1 major holiday and 2 minor holidays, if your schedule falls on a holiday.
  • 100% Employer paid life insurance coverage up to 1x your annual salary.
  • 401k Plan eligible to participate after 90 days of employment- Roth and Traditional plans available.
  • Fulfilling and meaningful work that saves lives and makes a positive impact on the world and society!

Requirements
Education & Credentials:
  • Master's degree from an accredited school with a valid license in the state of Georgia as an LCSW, LMFT, or LPC (preferred), or an associate level license (LAPC, LAMFT, and LMSW).
  • Valid CPR certification is required. You may obtain certification through organizations such as the American Red Cross, American Heart Association, or the Health and Safety Institute.

Experience, Skills and Qualifications
  • Minimum one to two years' clinical behavioral health experience.
  • Experience in assessment, crisis intervention and stabilization skills and familiarity with mental health, addictive disease, and Intellectual or Developmental disability service delivery system required.
  • Bi-lingual preferred

***Please note we are a paperless environment/workplace*** Travel Requirements
  • This is a 100% mobile response position that requires a valid, unrestricted driver's license.
  • First responders must be able to drive in a car for the duration of their assigned shift, if necessary.
  • First responders must be able to drive at any time of day or night, and do so safely and without restriction for length, duration or condition of the drive.
  • At times, driving in heavy traffic or other adverse weather conditions may be required.

Behavioral Health Link Equal Opportunity Statement:
Behavioral Health Link (BHL) is committed to maintaining a work environment free from discrimination, where all employees are treated with dignity and respect. All employees share in the responsibility for upholding BHL's commitment to equal employment opportunity. We are an equal opportunity employer and consider all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. BHL is committed to providing reasonable accommodations to qualified individuals with disabilities during the application process and throughout employment. This commitment extends to compliance with all federal, state, and local laws governing non-discrimination in employment. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
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