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Remote Credit Card Customer Service Jobs (NOW HIRING)

OneMain Financial

VP/MD, Card Customer Management

Wilmington, DE · On-site +1

$134K - $172K/yr

OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to ... Create and execute all credit card risk/reward frameworks and models required to manage the growing ...

Marqeta

Credit Risk Manager

Own end-to-end manual underwriting for new SMB and commercial card customers, using both bureau ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

MQ Referrals Only

Credit Risk Manager

Own end-to-end manual underwriting for new SMB and commercial card customers, using both bureau ... Monthly stipend to support our remote work model * Annual "development dollars" to support our ...

Made Card

Credit Risk Manager

New York, NY · Remote

$100K - $110K/yr

... services providers - embedding Made into the key moments of the homeowner journey. These ... Card's credit risk strategy across the customer lifecycle. You'll drive underwriting, pricing ...

Huntington

Business Card Product Director

Columbus, OH · On-site +1

Partners with Marketing to ensure effective communication of credit card product to customers ... Negotiates business services contracts related to business card product. * Works directly with ...

Huntington

Consumer Card Product Director

Tupelo, MS · On-site +1

$221K - $232K/yr

Works closely with Marketing to ensure effective communication of credit card product to customers ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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How much do remote credit card customer service jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Remote Credit Card Customer Service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

How can I make 2000 a week working from home?

A remote credit card customer service representative can potentially earn $2000 a week by working full-time, often requiring strong communication skills, product knowledge, and experience. Achieving this income may involve handling high call volumes, working flexible hours, and possibly earning performance-based bonuses or commissions, depending on the employer's pay structure.

What are the key skills and qualifications needed to thrive in the Remote Credit Card Customer Service position, and why are they important?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.

How to make $1000 a week remotely?

A remote credit card customer service representative can potentially earn $1000 a week by working full-time hours, often 40 hours or more, and earning competitive hourly wages or bonuses. Developing strong communication skills, familiarity with customer service tools, and maintaining high performance can help increase earnings, especially in roles with incentive pay or performance-based bonuses.

What is a Remote Credit Card Customer Service job?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What jobs pay $4000 a week without a degree?

Remote credit card customer service roles typically do not pay $4,000 per week without a degree; they usually offer hourly wages or salaries below that threshold. High-paying jobs that can reach or exceed $4,000 weekly without a degree often include sales positions, real estate agents, or specialized trades like certain construction or technical roles, which may require experience, certifications, or licenses. Achieving such income levels generally involves commission-based pay, performance incentives, or entrepreneurial efforts rather than standard customer service roles.
More about Remote Credit Card Customer Service jobs
What cities are hiring for Remote Credit Card Customer Service jobs? Cities with the most Remote Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
What states have the most Remote Credit Card Customer Service jobs? States with the most job openings for Remote Credit Card Customer Service jobs include:
What job categories do people searching Remote Credit Card Customer Service jobs look for? The top searched job categories for Remote Credit Card Customer Service jobs are:
Remote Credit Card Customer Service jobs near you
Infographic showing various Remote Credit Card Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.
Business Analyst - Credit Card Payment Processing

Business Analyst - Credit Card Payment Processing

Fathom Management LLC

Harrisburg, PA • Remote

$116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Business Analyst – Credit Card Payment Processing

Client: Commonwealth of Pennsylvania

Location: Primarily Remote (Occasional travel to Harrisburg, PA required for key project milestones)

Salary: $116,000 annually

Employment Type: Full-Time

Citizenship: U.S. Citizen or authorized to work in the United States

Background Investigation: Must successfully complete required Commonwealth background investigations, including ePATCH and National Criminal Background Check.

Position Overview

Seeking an experienced Business Analyst – Credit Card Payment Processing to support a large-scale payment modernization initiative for the Commonwealth of Pennsylvania. This role will serve as the liaison between business stakeholders and technical teams to define, analyze, and implement secure, enterprise payment solutions supporting credit card transaction processing.

The successful candidate will possess deep knowledge of payment ecosystems, payment gateways, PCI-DSS compliance, and digital payment technologies while supporting system modernization efforts throughout the software development lifecycle.

Key Responsibilities

Business Analysis

  • Elicit, analyze, document, and manage functional and business requirements for enterprise payment processing systems.
  • Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, use cases, workflow diagrams, and process maps.
  • Translate business requirements into functional specifications for software development and QA teams.

Payment Processing Expertise

  • Analyze end-to-end payment workflows including:
    • Authorization
    • Clearing
    • Settlement
    • Refunds
    • Chargebacks
    • Dispute Management
    • Tokenization
    • 3D Secure (EMV 3DS)
    • Fraud Prevention
  • Evaluate payment processing efficiencies and recommend process improvements.

Stakeholder Collaboration

  • Partner with business users, software developers, QA teams, vendors, and payment processors.
  • Facilitate requirements workshops, Agile ceremonies, and stakeholder meetings.
  • Support cross-functional collaboration throughout project delivery.

Testing & Implementation

  • Support User Acceptance Testing (UAT), System Integration Testing (SIT), and regression testing.
  • Review test cases and assist with defect management.
  • Support production deployments, hypercare activities, and post-implementation issue resolution.

Compliance & Governance

  • Ensure payment solutions comply with:
    • PCI-DSS
    • EMV Standards
    • ISO 8583
    • ISO 20022
    • Industry security best practices
  • Support documentation for payment gateway integrations and REST API specifications.

Required Qualifications

  • Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
  • Minimum 4 years of experience as a Business Analyst or Technical Business Analyst supporting payment processing solutions.
  • Strong knowledge of:
    • Credit Card Processing
    • Payment Gateways
    • Card Networks
    • Acquirers
    • Issuers
    • Payment Authorization & Settlement
    • PCI-DSS Compliance
    • Tokenization & Encryption
  • Experience with:
    • REST APIs
    • Agile/Scrum
    • Azure DevOps
    • SQL
    • XML
    • JSON
  • Excellent communication and stakeholder management skills.

Preferred Qualifications

  • Experience supporting:
    • EMV 3D Secure (3DS)
    • Contactless Payments
    • Apple Pay
    • Google Pay
    • Digital Wallet Technologies
  • Experience with:
    • Chargebacks
    • Fraud Detection
    • Merchant Reconciliation
  • Familiarity with:
    • Fiserv
    • FIS
    • ACI Worldwide
    • Worldpay
    • Stripe
    • Adyen
    • Cybersource
  • Certifications:
    • CBAP
    • PMI-PBA
    • Accredited ACH Professional (AAP)

What Success Looks Like

  • Well-defined business requirements supporting successful payment modernization.
  • Accurate documentation and traceability throughout the project lifecycle.
  • Secure, PCI-compliant payment processing solutions.
  • Successful collaboration across business, technical, and vendor teams.
  • High-quality deliverables supporting successful implementation and production deployment.

Benefits Overview

We offer full-time employees a comprehensive and competitive benefits package including:

  • Paid vacation, sick leave, and holidays
  • Medical, dental, and vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • 401(k) retirement plan with company match and immediate vesting
  • Military leave
  • Professional training and development
  • Tuition reimbursement
  • Employee wellness program
  • And more

Equal Employment Opportunity

Fathom Management, Inc., is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

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