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How much do remote credit card customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote credit card customer service in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Remote Credit Card Customer Service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

What are the key skills and qualifications needed to thrive in the Remote Credit Card Customer Service position, and why are they important?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

What is a Remote Credit Card Customer Service job?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

More about Remote Credit Card Customer Service jobs
What cities are hiring for Remote Credit Card Customer Service jobs? Cities with the most Remote Credit Card Customer Service job openings:
What are the most commonly searched types of Credit Card Customer Service jobs? The most popular types of Credit Card Customer Service jobs are:
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What job categories do people searching Remote Credit Card Customer Service jobs look for? The top searched job categories for Remote Credit Card Customer Service jobs are:
Remote Credit Card Customer Service jobs near you
Infographic showing various Remote Credit Card Customer Service job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Business Banking Scored Underwriter I - Voice Business Credit Card

Huntington

Hoover, AL • On-site, Remote

Full-time

Posted 12 days ago

Job description

Description

Summary:

The Business Banking Underwriter I - Voice Business Credit Card is responsible for underwriting Business Banking loans to determine credit worthiness and compliance with Bank lending policy. 

Duties and Responsibilities:

  • Responsible for underwriting Voice Business Credit Card requests to determine credit worthiness and compliance with Bank lending policy.

  • Utilizes single approval authority up to $75M for Voice Business Credit Card.    

  • Provides support for underwriting Business Banking loans with less complexity and customer exposure up to $1MM.

  • Appropriately assess risk profile of borrower.  

  • Tasks as needed to support the line of business and job family

  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's degree

  • 1+ years’ business or commercial credit analysis or underwriting experience in a centralized lending environment

Preferred Qualifications:   

  • Bachelor's degree in business related field

  • Proficient use of Microsoft Office and other internet resources

  • Excellence in customer service, highly motivated, focused and goal oriented

  • Excellent written and verbal communication skills, including grammar and demeanor

  • Strong organizational skills with attention to detail, planning and follow-up

  • Ability to work independently on multiple tasks without compromising quality


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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