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Remote Credit Card Customer Service Jobs in Texas

$90K - $125K/yr

... credit card - is a network of credit relationships. Setpoint provides critical operational ... You understand debt capital markets, our customers' pain, and how Setpoint's solutions fit.

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Some of the areas you could assist include changing a SIM card, downloading apps, or adding ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Some of the areas you could assist include changing a SIM card, downloading apps, or adding ... remote interpreting solutions, including over-the-phone interpretation (OPI), video remote ...

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Corpus Christi, TX · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Pearland, TX · On-site +1

$15.25 - $20/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Specialist

Lubbock, TX · On-site +1

$14.50 - $19.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Showing results 1-20

Remote Credit Card Customer Service information

See Texas salary details

$12

$21

$30

How much do remote credit card customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote credit card customer service in Texas is $21.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is a remote credit card customer service?

A Remote Credit Card Customer Service job involves assisting customers with inquiries about their credit cards, such as billing issues, transactions, payments, and account management. Representatives typically work from home, using online systems and phone support to address customer concerns efficiently. Strong communication skills, problem-solving abilities, and knowledge of credit card policies are essential. This role may also involve handling disputes, fraud concerns, and providing guidance on card benefits.

What are the key skills and qualifications needed to thrive in remote credit card customer service?

To thrive as a Remote Credit Card Customer Service professional, you need strong communication skills, attention to detail, and experience with customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with CRM tools, secure data entry systems, and sometimes specific training in financial compliance or privacy standards are common requirements. High levels of patience, problem-solving abilities, and resilience under pressure are valuable soft skills. These qualities are essential for providing accurate assistance, maintaining customer satisfaction, and upholding security standards in a virtual setting.

What are some typical challenges faced by remote credit card customer service representatives?

Remote Credit Card Customer Service representatives often handle high call volumes, resolve complex billing or fraud issues, and must maintain compliance with strict privacy regulations, all while working independently. Staying focused and self-motivated without in-person supervision can also be challenging. Representatives frequently encounter customers who may be upset or anxious about their accounts, requiring strong patience and de-escalation skills. However, most companies provide thorough training and ongoing support to help you succeed in these situations and build confidence over time.

What are the most commonly searched types of Credit Card Customer Service jobs in Texas?

The most popular types of Credit Card Customer Service jobs in Texas are:

What are popular job titles related to Remote Credit Card Customer Service jobs in Texas?

For Remote Credit Card Customer Service jobs in Texas, the most frequently searched job titles are:

What cities in Texas are hiring for Remote Credit Card Customer Service jobs?

Cities in Texas with the most Remote Credit Card Customer Service job openings:

Infographic showing various Remote Credit Card Customer Service job openings in Texas as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,942 per year, or $21.6 per hour.

Capital Solutions Associate

Setpoint

On-site, Remote

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

About the role
Behind many of life's most important transactions - buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card - is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world's largest banks, credit funds and capital markets counterparties. We're building trust in this system of credit.
We are looking for a Capital Solutions Associate to join our team!
This is an opportunity to have a big impact and join a fast growing platform and partner with the executive team across the firm. You'll be a driver and co-owner of creating tech solutions for lenders and borrowers in asset backed credit, innovating the way credit is accessed and monitored. We have a strong ethos of promoting from within, and you'll be given ample opportunities for career development and advancement
Who will love this job
  • A fintech enthusiast: You understand debt capital markets, our customers' pain, and how Setpoint's solutions fit.
  • Detail-oriented: You don't cut corners and quickly grasp complex problems. You are driven to be accurate and maintain a zero-defect approach under tight deadlines.
  • A great communicator: You can succinctly communicate and discuss complex problems and can distill rules-based legal documents into digestible logic.
  • An intuitive all-round athlete: You are comfortable converting complex ideas into solutions, and are excited about client experience, sales, and product effectiveness.
  • An independent problem-solver: You can understand what's most important quickly and proactively build solutions.
  • A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities.

What you'll do
  • Own the accuracy of Setpoint's Capital OS application across asset classes and clients.
  • Parse legal agreements and create a source of truth for engineers and product managers as part of product implementation and development.
  • Work closely with Product and Engineering team leads.
  • Manage operational processes to efficiently onboard software clients, coordinating with Engineering, Product and Legal teams.
  • Interact with clients to resolve reporting discrepancies and disputes in a timely manner.
  • Represent the voice of the customer in internal product communications.

You should have:
  • 2 - 4 years of FP&A, asset backed lending or debt capital market experience.
  • Ability to deal with ambiguity and meet deadlines in high-pressure situations.
  • Strong analytical and problem-solving skills.
  • Expert status in Excel.

About Setpoint:
Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint's technology makes warehouse transactions instant and error free.
In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder's 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital.
We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).
Compensation: $90,000 - $125,000 dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications.
Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.