We're Looking For An eCommerce Optimization Specialist to be responsible for ideating, testing, and driving performance of our main "branded" websites through A/B testing and personalization. You will also play a pivotal role in optimizing our eCommerce operations, enhancing efficiency, website usability, maximizing conversion rate, and overseeing improvements across various aspects of our websites that drive customer engagement.
Location: Remote
What You'll Be Doing:ย
- Become an expert on our branded websites including conversion metrics, customer behavior, and engagement.
- Help develop, implement and maintain an A/B testing strategy for our branded websites that leverages data and insights to improve customer experience and conversion rates.
- Increase revenue generated on branded websites by increasing customer engagement, cart sizes/AOV, frequency of purchases, account creation, and subscription-opt-in.
- Work closely with development, brand managers, and design teams to maintain an efficient pipeline of ideas that stay congruent with brand messaging, strategy, and goals.
- Continually look for ways to improve branded site experience, including but not limited to the customer account portal, subscription management, and PDP/PLP optimizations.
- Partner with UX to assess and enhance website performance, including site speed, user experience, navigation, etc to optimize customer experience.
- Create monthly and quarterly reports based on test results and other ongoing initiatives.
Qualifications (Note: We strongly encourage you to apply even if you don't tick ALL of these boxes.):
- Proficiency in eCommerce platforms, analytics tools, and related technologies.
- Strong understanding of website content management systems, including Salesforce and Wordpress.
- Drive A/B testing strategy with an understanding of statistical significance.
- Data-driven and results-minded.
- Work efficiently within a fast-paced, results-driven environment.
- Ability to independently organize and implement several multi-step projects at once.
- Basic HTML/CCS proficiency a plus.
- Creative thinking, excellent organization skills and high attention to detail.
- Ability to build strong relationships with proactive follow-up.
- Must have a robust willingness to learn, support, and actively participate in the growth of the business.
Golden Perks & Benefits:
- Comprehensive healthcare coverage - We coverย 100% of premiumsย for medical, dental, and vision plans for employee-only plans.
- Annual bonus
- We match up toย 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
- 6 paid sick and mental health days,ย an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
- Invest in your future with ourย Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock.ย Learn more.
- Reimbursements for a portion of personal cell phone and internet usageย for eligible employees.
- Professional developmentย opportunitiesย with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
- Through our charity sponsorships, you can make a positive impact on communities worldwide. We've donated overย $9 millionย to date.
- Potential for quarterly KPI bonuses.
The base salary range is $67,000 - $89,400, plus bonus potential.
The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please clickย here to find the pay differential in your state of residence if the role is remote. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.