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KTA Super Stores

Remote Relief Pharmacy Technician

Hilo, HI · On-site +1

$18 - $22.25/hr

A Remote Registered Pharmacy Technician increases customer loyalty by assisting all customers with ... Charge and collect payment from customer using cash register/computer. * Properly price, rotate and ...

Deutz

Remote Field Service Technician III

Omaha, NE · On-site +1

Remote Field Service Technician III Location: Remote-NE Working hours: 40 DEUTZ is one of the world ... Proficient in the use of basic computer functions and portable diagnostic tools. * Must have your ...

WithersRavenel

Water/Wastewater CAD Technician

Cary, NC · On-site +1

We are looking for a motivated CAD Technician to join our Utilities practice area, supporting the ... This opportunity can be fully remote (based out of North Carolina, South Carolina, Virginia, or ...

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How much do remote computer technician jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote computer technician in the United States is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What cities are hiring for Remote Computer Technician jobs? Cities with the most Remote Computer Technician job openings:
What are the most commonly searched types of Computer Technician jobs? The most popular types of Computer Technician jobs are:
What states have the most Remote Computer Technician jobs? States with the most job openings for Remote Computer Technician jobs include:
What job categories do people searching Remote Computer Technician jobs look for? The top searched job categories for Remote Computer Technician jobs are:
Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,372 per year, or $20.9 per hour.
Remote Relief Pharmacy Technician

Remote Relief Pharmacy Technician

KTA Super Stores

Hilo, HI • On-site, Remote

$18 - $22.25/hr

Other

Posted 6 days ago

Job description

PRIMARY RESPONSIBILITY
The primary responsibility of a Remote Registered Pharmacy Technician is to ensure customer satisfaction by accurately assisting the Pharmacist on duty in the technical and production aspects of prescription processing, including preparation, counting, packaging, labeling, and other functions permitted under statute, while ensuring accuracy, safety, and regulatory compliance. This position supports all KTA Pharmacy locations by providing remote assistance as permitted by Hawaii law and KTA policy, and may serve as an extension of on-site pharmacy staff to provide seamless remote support. A Remote Registered Pharmacy Technician increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment.
ESSENTIAL DUTIES
You MUST perform the following duties regularly and up to company standards, under the supervision of a licensed pharmacist:
  • Promptly, courteously and efficiently greet, thank, offer assistance, and meet the needs of all customers.
  • Remotely receive, enter, and process prescription information into the pharmacy system.
  • Assist with third-party billing, third-party billing, claim adjudication, and resolution of rejections at all pharmacy locations remotely.
  • Conduct remote stock checks at other pharmacy locations as needed, to support medication availability.
  • Perform all other remote pharmacy support duties as allowed by Hawaii law and KTA policy to ensure smooth operations across all pharmacy locations.
  • Assist pharmacists with workflow management and prescription organization.
  • Ensure compliance with state and federal pharmacy laws, policies, and procedures.
  • Maintain compliance with all pharmacy procedures, including safe and secure medication handling and accurate recordkeeping.
  • Answer incoming phone calls and direct calls appropriately.
  • Perform clerical and administrative tasks as assigned.

NON-ESSENTIAL JOB DUTIES
In order to provide the best possible service to our customers and pharmacy locations, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a senior clerk, supervisor, director or designated person-in-charge.
  • Provide remote assistance in processing invoices, documentation, and prescription filing as applicable.
  • Serve as an on-site relief pharmacy technician at any KTA Pharmacy location when additional staffing coverage is needed (e.g. vacation, illness, or peak business periods).
  • Assist with training and mentoring Pharmacy Assistants as appropriate.
  • Operate the cash register / POS system to charge and collect payment.
  • File prescriptions and maintain organized records.
  • Order merchandise as needed.
  • Receive, verify, and invoice merchandise from vendors.
  • Inventory merchandise - process returns, check for outdated items, etc.
  • When required, work on-site as a relief pharmacy technician at any KTA Pharmacy location to cover staffing needs or emergencies. A company vehicle will not be provided.
  • Receive, enter, and process prescription information into the pharmacy system.
  • Retrieve proper drugs from the shelves.
  • Type, bill, count, measure and package prescriptions.
  • Charge and collect payment from customer using cash register/computer.
  • Properly price, rotate and stock merchandise in the correct locations in the pharmacy.
  • Perform other duties as required or assigned.

CUSTOMER SERVICE EXPECTATIONS
All associates are required to provide our customers with "World Class Service" with a local touch.
  • GREET all customers (be friendly, smile and make face-to-face eye contact).
  • HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.).
  • Personalize the customer's shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.).
  • THANK all customers (show appreciation and offer a parting comment).

WORKING CONDITIONS
  • Continuously work indoors where it is clean, air-conditioned (sometimes cold), and adequately lighted environment.
  • Occasionally need to travel and work at other locations.

WORK HOURS
  • Generally, be available for work 7 days a week and holidays, between 6:00 am and 8:00 pm.

EQUIPMENT USE
  • Frequently use a telephone to communicate with fellow store associates, customers, sales representatives, other health care providers and insurance companies; use pens, pencils, calculator, photo-copier, fax machine, scanner and other "office" equipment to process customer's prescriptions and invoices; use a computer and keyboard to enter and retrieve date, process prescriptions, type reports and documents, send and receive emails, do research or look up claim information; operate a computer/cash register (POS system) when charging and collecting payment from customers.
  • Occasionally use a spatula, counting tray and "robot" or other automatic pill counter to count and fill customer's prescriptions; box cutters, ladders, stock wagons and hand trucks to stock and retrieve merchandise and supplies; operate a freight elevator, paper cutter and other office equipment.
  • Seldom need to operate a company vehicle.

MENTAL, PHYSICAL AND COMMUNICATION DEMANDS
  • MENTAL - Continuously exercise discretion and thoughtful judgment; pay attention to detail and be alert; remain cool, calm and relaxed in stressful situations. Frequently interact with internal and external customers (co-workers, other health care providers, insurance representatives and vendors) in a friendly and professional manner; be able to assist customers in finding solutions to their questions. Occasionally examine safety related issues and take appropriate action to ensure the safety of self, customers and co-workers.
  • PHYSICAL - Continuously need to stand and walk throughout the entire shift; use hands and fingers to open and close medication stock containers and vials, and type on the computer; have corrected vision when verifying prescription and customer information. Occasionally stoop, bend, squat, kneel, crouch, reach, climb ladders and step-stools, when performing all job duties. Seldom lift and carry up to 50 lbs. when performing job duties; sit for periods up to 2 hours and use peripheral vision when operating company owned vehicles.
  • COMMUNICATION - Continuously need to communicate effectively with internal and external customers, co-workers, other health care providers and management in a timely and professional manner; be honest and forthright in all written and oral communications. Frequently need to write in a coherent and legible manner when communicating and interacting with customers, co-workers and management; read and understand prescriptions, emails, communication logs or other printed communications; understand and follow-through on instructions left by co-workers; communicate verbally with customers to meet their needs; talk on the telephone to call other stores for information, answer incoming calls, transfer calls to another department, respond to Cashiers' pages, use the PA system, and troubleshoot insurance problems. Occasionally need to read Owners manuals, instruction books, etc. Seldom need to contact and talk to vendors.

QUALIFICATION REQUIREMENTS
Skills and Knowledge: Must have good mathematical skills for computing, measuring and billing
purposes. Must have the ability to use technology, in order to carry out duties and functions.
Knowledge of various health insurance plans is helpful.
Education / Experience / Background:
  • Must consent to a criminal background check and be free from any felony convictions related to a controlled substance.

Age Restrictions:
  • Must be at least 16 years of age to use a case cutter.
  • Must be at least 18 years of age to operate a trash baler, freight elevator, and any power-driven equipment.
  • Must be at least 18 years of age, have a valid Driver License, and receive company certification to operate a forklift.

CHARACTER TRAITS AND PERSONAL WORK VALUES
  • Personal Traits - To promote good working relationships with co-workers, customers and vendors.
    • Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well.
    • Maintain a positive attitude toward work, vendors, co-workers, supervisors and customers.
    • Be service oriented toward customers and fellow co-workers.
    • Be a good listener, patient and understanding of customers and co-workers.
    • Be honest and trustworthy. Use good judgment.
    • Be neat and clean, in appearance and work habits.

  • Work Habits - To promote a productive work environment.
    • Greet, Help and Thank all customers.
    • Handle customers' complaints and concerns with tact.
    • Maintain a good attendance record.
    • Be punctual and committed to work when scheduled.
    • Be focused on task and detail-oriented, following all necessary and lawful procedures.
    • Show initiative. Always keep busy. Be a self-starter.
    • Be efficient and productive, while producing quality work.
    • Be flexible, versatile, organized, methodical and conscientious.
    • Be able to work under constant pressure while maintaining accuracy.
    • Be able to follow work procedures and policies (e.g. safety and security practices).
    • Create and maintain clean, safe and pleasant work environment for everyone.
    • Be a team player and work well with others.

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