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Remote Computer Technician Jobs in Rhode Island (NOW HIRING)

HotRun Inc.

Field Service Engineer

Providence, RI · Remote

Are you a high performance industrial maintenance technician that is in service now or plant ... This position is a remote position working from a home office and travelling to client's plants in ...

HotRun Inc.

Field Service Engineer

Providence, RI · Remote

$90K - $120K/yr

Are you a high performance industrial maintenance technician that is in service now or plant ... This position is a remote position working from a home office and travelling to client's plants in ...

All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Rhode Island

Remote Computer Technician information

See Rhode Island salary details

$12

$20

$30

How much do remote computer technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote computer technician in Rhode Island is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.84 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are the most commonly searched types of Computer Technician jobs in Rhode Island? The most popular types of Computer Technician jobs in Rhode Island are:
What are popular job titles related to Remote Computer Technician jobs in Rhode Island? For Remote Computer Technician jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Computer Technician jobs in Rhode Island look for? The top searched job categories for Remote Computer Technician jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Computer Technician jobs? Cities in Rhode Island with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Rhode Island as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,474 per year, or $20.4 per hour.

Field Service Engineer

HotRun Inc.

Providence, RI • Remote

Full-time

Retirement

Re-posted 20 days ago

Job description

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory.  We are hiring with experience in high speed equipment maintenance ie. injection molding, blow molding or packaging equipment maintenance to support growth and service in the US. This position is a remote position working from a home office and travelling to client's plants in the regional territory by a company issued vehicle.

 Responsibilities
  • Installation of newly purchased plastic molding machines at customer locations across the US. This would include supervising the rigging in of the machine into the facility, leveling and connecting the equipment to a ready state.
  • Travel to customer sites as needed to solve issues or assist with problem solving and/or training
  • Focus on developing a respectful and cooperative relationship with customers to gain their trust and support.
  • Work with customers to support their need for spare parts and preventative maintenance programs.
  • Other responsibilities as the role evolves.

 

Requirements of the Position

  • The successful candidate will have experience in the operation and maintenance of one of injection molding, blow molding, thermoforming, extrusion or packaging ie. filing machines and be capable in all aspects of the equipment; Electronic, mechanical and hydraulics.
  • Be familiar with the lifting and moving of heavy equipment and the required safety procedures for same.
  • Be computer literate in the use of online programs such as excel, word etc.
  • Be able to communicate readily with a wide variety of customers.
  • Be willing to travel. While the company tries to plan the travel there will be occasions where the candidate will need to re reactive to the situation.
  • Be able to work in a non-supervised environment and be reactive be self-starting and demonstrate a "can do" attitude

401k Matching, Pension, Vehicle, Yearly Bonus, OT, paid drive time and competitive hourly salary.

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