2

Remote Computer Technician Jobs in Atlanta, GA (NOW HIRING)

Desktop Support Level II

Atlanta, GA · On-site +1

$64K - $68K/yr

... Technician is accountable for providing technical assistance to our employees ... This involves providing training materials referring to computer usage and troubleshooting ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Technician

Atlanta, GA · On-site +1

$38K - $47K/yr

This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar). You will need a phone, a computer and good wifi. Though hours can be a little flexible, you will need ...

IT Helpdesk Technician

Conyers, GA · Remote

$70K - $85K/yr

This is a remote position. You are an enthusiastic problem solver with a customer-first mindset ... Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plus ...

Remote/Travel Thermographer

Atlanta, GA · On-site +1

$50K - $70K/yr

Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...

Solid computer skills, especially with Microsoft Word, Excel, and Outlook * Strong time management ... This is a Remote (work from home) position. Company Overview Monroe Infrared is a Guidant Power ...

Field Service Technician As a Field Service Technician, you will install, activate, and ... Basic computer proficiency and ability to use Microsoft 365 applications and mobile field service ...

next page

Showing results 1-20

Remote Computer Technician information

See Atlanta, GA salary details

$12

$20

$30

How much do remote computer technician jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote computer technician in Atlanta, GA is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.40 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

What are the most commonly searched types of Computer Technician jobs in Atlanta, GA? The most popular types of Computer Technician jobs in Atlanta, GA are:
What job categories do people searching Remote Computer Technician jobs in Atlanta, GA look for? The top searched job categories for Remote Computer Technician jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Computer Technician jobs? Cities near Atlanta, GA with the most Remote Computer Technician job openings:
Infographic showing various Remote Computer Technician job openings in Atlanta, GA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,709 per year, or $20.1 per hour.
IT Help Desk Technician

IT Help Desk Technician

Tekman Software Solutions, Inc

Acworth, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago


Job description

Tekman Software Solutions, Inc is seeking a dedicated and skilled IT Help Desk Technician to join our dynamic team. This role is central to ensuring our organization's IT infrastructure runs smoothly by providing exceptional technical support to our employees and clients. The ideal candidate will possess strong problem-solving skills, a customer-oriented attitude, and the ability to troubleshoot a variety of hardware, software, and network issues efficiently. At Tekman Software Solutions, Inc, we pride ourselves on fostering a collaborative and innovative work environment that values continuous learning and professional growth. As an IT Help Desk Technician, you will be the first line of defense in addressing technical challenges, managing service requests, and facilitating timely resolutions. You will work closely with various departments to maintain system stability and optimize user experience. This position offers a unique opportunity to contribute meaningfully to the technology backbone of a forward-thinking company committed to delivering cutting-edge solutions to its clients. If you are passionate about technology and enjoy helping others navigate complex technical issues, Tekman Software Solutions, Inc invites you to apply and join our talented team.


Responsibilities
  • Respond promptly to IT support requests via phone, email, or ticketing system.
  • Diagnose and resolve hardware, software, and network issues efficiently.
  • Install, configure, and maintain computer systems and peripheral devices.
  • Assist users with software applications and troubleshoot user access issues.
  • Monitor system performance and troubleshoot system errors proactively.
  • Document support activities and maintain accurate records of technical procedures.
  • Collaborate with senior IT staff to escalate and resolve complex technical problems.
  • Provide training and support to end-users to enhance their IT knowledge and skills.

Requirements

  • Proven experience as an IT Help Desk Technician or similar role.
  • Strong knowledge of computer hardware, operating systems, and software applications.
  • Experience with network troubleshooting and basic network configurations.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong verbal and written communication skills with a customer-focused approach.
  • Familiarity with help desk software, remote support tools, and ticketing systems.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Relevant IT certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are preferred.

Benefits

Health savings account

Health insurance

Dental insurance

401(k)

Paid time off

Employee assistance program

Vision insurance

401(k) matching

Life insurance