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Remote Comptia A Jobs (NOW HIRING)

Applylogic Consulting Group, LLC

Service Desk Lead

Washington, DC · On-site +1

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Windows 11, Microsoft 365, remote support tools, and account administration * ITIL-aligned service ... CompTIA A+ * CompTIA Security+ or CySA+ The Perks of Being on Our Team ApplyLogic offers ...

Sparks Group

Field Engineer - State of VA

Louisville, KY · Remote

  • Medical

  • Life

  • Retirement

Perform remote diagnostics and interface directly with customers to resolve a variety of technical ... CompTIA A+ or Network+ certification, OR the ability to obtain within 90-days of employment ...

Thrive

Systems Engineer

Sarasota, FL · Remote

This role provides first-contact remote technical support for network, server, and end-user systems ... CompTIA A+ * CompTIA Network+ * Microsoft 365 Fundamentals (MS-900) * ITIL Foundation (v4)

Thrive

Systems Engineer

Sarasota, FL · On-site +1

This role provides first-contact remote technical support for network, server, and end-user systems ... CompTIA A+ * CompTIA Network+ * Microsoft 365 Fundamentals (MS-900) * ITIL Foundation (v4)

Fortress SRM LLC

Service Desk Analyst I

Independence, OH · Remote

$21 - $24/hr

Provide remote support to managed services customers using remote monitoring and management (RMM ... CompTIA A+ (Must obtain within 6 months of employment) * Microsoft certifications (Windows 10/11 ...

Withum

IT Service Analyst I

Lincolnshire, IL · On-site +1

$65K - $70K/yr

Delivering remote support to users throughout the Firm via phone, email, chat or our remote support ... Windows 10, CompTIA A+, or CompTIA Network+ certification preferred * Experience troubleshooting ...

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Remote Comptia A information

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How much do remote comptia a jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote comptia a in the United States is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Comptia A vs Remote Help Desk Technician?

AspectRemote Comptia ARemote Help Desk Technician
CertificationsCompTIA A+ often requiredMay require CompTIA A+ or similar certifications
Work EnvironmentRemote or on-site technical supportPrimarily remote customer support
Industry UsageIT support, hardware troubleshootingCustomer service, technical support
Job FocusHardware, software troubleshooting, setupIssue resolution, user assistance

Remote Comptia A and Remote Help Desk Technician roles both involve technical support, often requiring CompTIA A+ certification. While Remote Comptia A focuses more on hardware and software troubleshooting, Remote Help Desk Technicians primarily assist users with technical issues. Both roles are common in IT support environments and can be performed remotely, making them similar but with different primary responsibilities.

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Remote Comptia A jobs near you
Infographic showing various Remote Comptia A job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,800 per year, or $21.1 per hour.

Service Desk Lead

Applylogic Consulting Group, LLC

Washington, DC • On-site, Remote

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
We're looking for a talented Service Desk Lead to join our team in Washington, DC. This position will support a complex government client and will provide oversight of daily Service Desk operations in a ServiceNow-driven environment. In this role, you will lead frontline support staff, manage ticket flow and escalations, and help ensure timely, high-quality end-user support in a secure Federal environment.
Work Location:
Onsite - Work from one of our office locations.
Clearance:
Must be US citizen with the ability to obtain a Secret security clearance.
Primary Roles and Responsibilities:
  • Lead daily Service Desk operations supporting phone, email, portal, and walk-up requests
  • Manage ticket queues, assignment, prioritization, and escalation workflows
  • Monitor SLA compliance for first response, resolution, and customer service metrics
  • Supervise Tier 1 and Tier 2 support staff
  • Coordinate support for incidents, requests, and recurring issue trends
  • Support development and maintenance of SOPs and Knowledge Base Articles
  • Assist with reporting, dashboard review, and service improvement recommendations
  • Coordinate with leadership and technical teams on high-priority issues and outages
Required Education, Experience, & Skills:
  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience
  • 5+ years of IT Service Desk or service delivery experience
  • Experience leading or supervising support personnel
  • Strong written, verbal, and customer service skills
  • Ability to manage competing priorities in a fast-paced environment
  • ServiceNow ITSM or comparable ticketing platforms
  • Windows 11, Microsoft 365, remote support tools, and account administration
  • ITIL-aligned service delivery practices
  • Ticket queue management, escalation handling, and incident coordination
  • Support documentation, SOP maintenance, and knowledge article development
  • Service metrics, trend analysis, and operational reporting
Preferred Qualifications:
  • ITIL v4 Foundation
  • CompTIA A+
  • CompTIA Security+ or CySA+

The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
  • Employee Assistance Program
  • 401K
  • Medical/Dental/Vision Insurance
  • Life/Short-Term Disability/Critical Illness/Accident Insurance
  • 15 PTO Days
  • 11 Federal Holidays
  • Up to $5K towards continuing education and/or professional development

Salary Range
$100,000-$140,000
The posted salary range represents the anticipated compensation for this position. Final compensation will be based on the selected candidate's qualifications, years of directly relevant experience, education, certifications, security clearance, contract requirements, and other business considerations.

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