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Remote Comptia A Jobs (NOW HIRING)

Thrive

Systems Engineer

Sarasota, FL · Remote

This role provides first-contact remote technical support for network, server, and end-user systems ... CompTIA A+ * CompTIA Network+ * Microsoft 365 Fundamentals (MS-900) * ITIL Foundation (v4)

Thrive

Systems Engineer

Sarasota, FL · On-site +1

This role provides first-contact remote technical support for network, server, and end-user systems ... CompTIA A+ * CompTIA Network+ * Microsoft 365 Fundamentals (MS-900) * ITIL Foundation (v4)

Fortress SRM LLC

Service Desk Analyst I

Independence, OH · Remote

$21 - $24/hr

Provide remote support to managed services customers using remote monitoring and management (RMM ... CompTIA A+ (Must obtain within 6 months of employment) * Microsoft certifications (Windows 10/11 ...

Withum

IT Service Analyst I

Lincolnshire, IL · On-site +1

$65K - $70K/yr

Delivering remote support to users throughout the Firm via phone, email, chat or our remote support ... Windows 10, CompTIA A+, or CompTIA Network+ certification preferred * Experience troubleshooting ...

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Remote Comptia A information

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How much do remote comptia a jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote comptia a in the United States is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Remote Comptia A vs Remote Help Desk Technician?

AspectRemote Comptia ARemote Help Desk Technician
CertificationsCompTIA A+ often requiredMay require CompTIA A+ or similar certifications
Work EnvironmentRemote or on-site technical supportPrimarily remote customer support
Industry UsageIT support, hardware troubleshootingCustomer service, technical support
Job FocusHardware, software troubleshooting, setupIssue resolution, user assistance

Remote Comptia A and Remote Help Desk Technician roles both involve technical support, often requiring CompTIA A+ certification. While Remote Comptia A focuses more on hardware and software troubleshooting, Remote Help Desk Technicians primarily assist users with technical issues. Both roles are common in IT support environments and can be performed remotely, making them similar but with different primary responsibilities.

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Remote Comptia A jobs near you
Infographic showing various Remote Comptia A job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,800 per year, or $21.1 per hour.

Operations Analyst

PLS Logistics Services

Cranberry Township, PA • Remote

Full-time

Posted 17 days ago

Job description

Job Summary
The Operations Analyst provides technical support for PLS's endpoint computing environment and IT operations. This role is responsible for managing Windows endpoints, supporting Microsoft 365 technologies, responding to incidents and service requests, maintaining endpoint security and compliance, and delivering exceptional customer support. The analyst works closely with internal users and IT teams to resolve issues, improve operational efficiency, and leverage the organization's ITSM platform to track, prioritize, and document all work.
Key Responsibilities
  • Work within a team to provide high level end user support that achieves excellent customer satisfaction both deskside and remote.
  • Incident amp; Service Request Management: Manage incidents and service requests through the organization's ITSM platform, prioritize work, meet service level expectations, and document all activities.
  • Endpoint Management: Deploy, configure, maintain, and troubleshoot Windows endpoints using Microsoft Intune and Endpoint Manager while ensuring device compliance.
  • Remote Monitoring amp; Management: Utilize NinjaOne or similar RMM platforms to monitor endpoint health, perform remote support, deploy software, automate maintenance tasks, and proactively resolve issues.
  • User Support: Provide Tier 2 technical support for Windows, Microsoft 365, printers, VPN, authentication, and hardware/software issues.
  • Requirements Analysis: Identify operational challenges, document findings, and coordinate escalations when necessary.
  • Automation: Assist with PowerShell scripting and process automation to improve operational efficiency.
  • Documentation: Maintain technical documentation and knowledge base articles.
  • Asset Management: Support endpoint inventory, lifecycle management, and equipment tracking.
  • Security Support: Assist with endpoint security, vulnerability remediation, MFA, Conditional Access, and security best practices.
  • Reporting: Produce operational and service metrics reports.
  • Other Duties: Perform additional responsibilities as assigned.
QualificationsEducational Requirements
IT degree or certificate in Computer Science, Information Technology, Management Information Systems, or equivalent experience.
Technical Expertise Desired
  • Experience supporting end users in an enterprise using Windows and Chrome OS.
  • Experience with Microsoft Intune, Microsoft Endpoint Manager, Microsoft 365, Microsoft Entra ID (Azure AD), Active Directory, and SharePoint.
  • Strong troubleshooting skills for Windows, Office applications, printers, networking, various web browsers, and web-based applications.
  • Working knowledge of TCP/IP, DNS, DHCP, VPN, Wi-Fi, and Microsoft authentication technologies.
  • Experience administering Exchange Online, various Microsoft consoles including Microsoft 365.
  • Familiarity with PowerShell and CMD line commands a plus.
  • Experience working within an ITIL-based service desk environment.
  • Experience using ITSM platforms for endpoint management, remote monitoring and management (RMM), patch management, remote support, and ticketing.
  • Experience supporting endpoint security solutions is a plus.
  • Basic experience with AI platforms.
Other Skills
  • Excellent customer service and communication skills.
  • Strong troubleshooting and analytical abilities.
  • Ability to prioritize multiple incidents in a fast-paced environment.
  • Self-motivated with strong attention to detail and documentation.
  • Continuous learning mindset.
  • CompTIA A+, Network+, Security+, Microsoft Endpoint Administrator, or similar certifications are preferred.

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