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Remote Complaint Analyst Jobs (NOW HIRING)

HonorVet Technologies

Vigilance Writer

Acton, MA · Remote

Fully Remote Job Duration: 03 Months * The Global Product Monitoring Vigilance Report Writer ... Collaborate with engineering, complaint investigation laboratory, medical and other internal staff ...

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How much do remote complaint analyst jobs pay per month?

As of Jun 11, 2026, the average monthly pay for remote complaint analyst in the United States is $6,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $6,208.33 and $6,958.33 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Complaint Analyst, and why are they important?

To thrive as a Remote Complaint Analyst, you need strong analytical skills, attention to detail, and experience in customer service or compliance, often supported by a relevant degree or background in business or law. Familiarity with case management systems, CRM platforms, and data analysis tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently are crucial soft skills for this remote role. These skills ensure effective resolution of complaints, compliance with regulatory standards, and high customer satisfaction while working remotely.

What are some common challenges faced by Remote Complaint Analysts and how can they be managed?

Remote Complaint Analysts often encounter challenges such as managing high volumes of cases, maintaining clear communication with both customers and internal teams, and adapting to different complaint management systems. To manage these challenges, it's important to stay organized through effective case-tracking tools, practice active listening during virtual conversations, and participate in regular team meetings to stay aligned. Building strong time-management skills and seeking feedback from peers can also help analysts maintain productivity and provide high-quality resolutions.

What is a Remote Complaint Analyst?

A Remote Complaint Analyst is a professional who investigates and resolves customer complaints for a company while working from a remote location, such as their home. They review complaints, gather relevant information, communicate with customers, and collaborate with other departments to find solutions. Their goal is to ensure customer satisfaction and compliance with company policies and regulatory requirements. Remote Complaint Analysts often use specialized software to track and manage cases efficiently.
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Remote Complaint Analyst jobs near you
Infographic showing various Remote Complaint Analyst job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,092 per year, or $38 per hour.

Data Engineer Lead- PMS & QA

CooperCompanies

Trumbull, CT • On-site, Remote

Full-time

Posted 12 days ago

Job description

About CooperSurgical

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we\'re driven by a unified purpose to enable patients to experience life\'s beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com. 

Work location: Trumbull, CT (on-site), Livingston, NJ (on-site) or Remote in US (if not residing in NY-metro area)

Scope: 

The Data Engineer Lead - PMS & QA leads data analysis, visualization, and reporting of Medical Device performance and Post Market Surveillance activities within the PMS team as well as the broader QA function and supports CooperSurgical Complaint Management and other Quality areas by working in partnership with Commercial, Operations, Regulatory Affairs and Post Market Surveillance teams. 

Job Summary:

The Data Engineer Lead - PMS & QA is responsible for leading data analysis, visualization, and reporting of Medical Device performance and Post Market Surveillance activities within the PMS team as well as across the broader QA function. This role helps to ensure on-going regulatory compliance and continuous product & process improvements within PMS & QA and supports CooperSurgical Complaint Management and other Quality areas by working in partnership with our Commercial, Operations (QA & Manufacturing), Regulatory Affairs and Post Market Surveillance teams. 

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