2

Remote Complaint Analyst Jobs in Virginia (NOW HIRING)

Senior Power Platform Developer

VA · On-site +1

$53.25 - $70.25/hr

The work location will be Remote. Key Responsibilities and Qualifications: The ideal candidate ... Portal/Power Pages * Work with Product Owner/Business Analysts to understand functional ...

Senior Power Platform Developer

VA · On-site +1

$53.25 - $70.25/hr

The work location will be Remote. Key Responsibilities and Qualifications: The ideal candidate ... Portal/Power Pages * Work with Product Owner/Business Analysts to understand functional ...

Senior Power Platform Developer

VA · On-site +1

$53.25 - $70.25/hr

The work location will be Remote. Key Responsibilities and Qualifications: The ideal candidate ... Portal/Power Pages * Work with Product Owner/Business Analysts to understand functional ...

Remote Complaint Analyst information

What is a remote complaint analyst?

A Remote Complaint Analyst is a professional who investigates and resolves customer complaints for a company while working from a remote location, such as their home. They review complaints, gather relevant information, communicate with customers, and collaborate with other departments to find solutions. Their goal is to ensure customer satisfaction and compliance with company policies and regulatory requirements. Remote Complaint Analysts often use specialized software to track and manage cases efficiently.

What are the key skills and qualifications needed to thrive as a remote complaint analyst?

To thrive as a Remote Complaint Analyst, you need strong analytical skills, attention to detail, and experience in customer service or compliance, often supported by a relevant degree or background in business or law. Familiarity with case management systems, CRM platforms, and data analysis tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently are crucial soft skills for this remote role. These skills ensure effective resolution of complaints, compliance with regulatory standards, and high customer satisfaction while working remotely.

What are some common challenges faced by remote complaint analysts and how can they be managed?

Remote Complaint Analysts often encounter challenges such as managing high volumes of cases, maintaining clear communication with both customers and internal teams, and adapting to different complaint management systems. To manage these challenges, it's important to stay organized through effective case-tracking tools, practice active listening during virtual conversations, and participate in regular team meetings to stay aligned. Building strong time-management skills and seeking feedback from peers can also help analysts maintain productivity and provide high-quality resolutions.

What cities in Virginia are hiring for Remote Complaint Analyst jobs?

Cities in Virginia with the most Remote Complaint Analyst job openings:

Infographic showing various Remote Complaint Analyst job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution.

Senior Power Platform Developer

VA • On-site, Remote

DirectViz Solutions, LLC
51 - 200 employees

$53.25 - $70.25/hr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago


Job description

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.
DVS is looking for a Senior Power Platform Developer to support a large DoD team. This position requires an active secret clearance or the ability to obtain. The work location will be Remote.
Key Responsibilities and Qualifications:
The ideal candidate responsible for the further development, implementation, design, and support of the expansion of the Microsoft 365 Power Platform.
  • 5 or more years within Canvas Apps/Model Driven apps.
  • Experience in the Microsoft Power Platform - MS PowerApps, Flow, and Power BI Gen 2
  • Expertise in designing and developing custom business apps using Canvas Apps and Model Driven Apps; Portal/Power Pages
  • Hands-on experience in Microsoft Dataverse; experience in creating solutions and custom connectors.
  • Experience with Office 365 development utilizing PowerApps, Flow, and Power BI, Teams, and SharePoint Online Experience designing solutions.
  • Portal/Power Pages
  • Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.
  • Experience with Power Automate Cloud Flows, Desktop Flows, business process Flows, and Process Advisor
  • Experience with JavaScript, .Net,
  • Experience with Software Development Life Cycle Process (may include SDLC, Agile, SCRUM, Lean, etc.)

Physical and Mental Qualifications:
  • Be able to maintain awareness during scheduled working hours
  • Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
  • Able to lift up to 15 pounds
  • Excellent verbal and written communication; good command of the English language
  • Execute tasks independently and work as a team
  • Learns and memories routine tasks
  • Strong organizational, grammar, business correspondence, and self-management skills
  • Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be provided for employees with disabilities.
  • DVS retains the right to change or assign other duties to this position.

If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!
DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.