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Contract Complaint Analyst Jobs (NOW HIRING)

Mondo

Analyst II (Post-Market Complaints)

San Diego, CA · On-site

$45 - $55/hr

The start date is ASAP for this 6-month contract-to-hire position. Job Title: Analyst II (Post ... Review and analyze complaint information to confirm or deny reported issues. * Perform risk ...

AdNet AccountNet, Inc.

EEO Specialists

Baltimore, MD · On-site +1

... complaint processing, or affirmative employment programs * Excellent legal, analytical, and ... Contract/1099 opportunities available * Remote work * Flexible schedule * Paid per assignment or ...

AdNet AccountNet, Inc.

EEO Specialists

Baltimore, MD · On-site +1

... complaint processing, or affirmative employment programs * Excellent legal, analytical, and ... Contract/1099 opportunities available * Remote work * Flexible schedule * Paid per assignment or ...

Sakata Seed America, INC.

Contract Manager

Woodland, CA · On-site

$80K - $120K/yr

Under the direction of the Senior Manager, IP, Legal and Complaint, the Contract Manager provides ... Strong negotiation, problem-solving, and analytical skills; ability to manage risk and achieve ...

Pet Republic

NY · On-site

Complaint analysis and implementation of corrective actions (RCA), * Monitoring process quality and ... Work in a stable company with traditions, * Employment based on an employment contract,

MTA Inspector General

Investigative Analyst

New York, NY · Hybrid

$68K - $85K/yr

The Investigative Analyst is responsible for providing enhanced due diligence for complaint ... contract, and procurement data sources; open source public data, including official court and ...

New York State

Investigative Analyst

Manhattan, NY · Hybrid

$68K - $85K/yr

Duties Description Performs enhanced due diligence on complaint matters received by the OIG by ... contract, and procurement data sources; open source public data, including official court and ...

StateJobsNY

Investigative Analyst

Manhattan, NY · On-site

$68K - $85K/yr

Duties Description • Performs enhanced due diligence on complaint matters received by the OIG by ... contract, and procurement data sources; open source public data, including official court and ...

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Contract Complaint Analyst information

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$68.7K

$97.5K

How much do contract complaint analyst jobs pay per year?

As of Sep 14, 2026, the average yearly pay for contract complaint analyst in the United States is $68,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a contract complaint analyst?

Contract Complaint Analysts are professionals who review, investigate, and resolve complaints related to contracts between clients, vendors, or customers and their organization. They ensure that all contract terms are being followed and address any issues that arise, such as disputes over services, deliverables, or billing. Their work often involves collaborating with legal teams, compliance departments, and customer service to ensure a fair resolution. Contract Complaint Analysts also help identify recurring issues and recommend improvements to contract processes or language to prevent future disputes.

What are the key skills and qualifications needed to thrive as a contract complaint analyst?

To thrive as a Contract Complaint Analyst, you need a solid understanding of contract law, analytical skills, and experience with risk assessment or compliance, often backed by a degree in business, law, or a related field. Familiarity with contract management systems, CRM software, and knowledge of regulatory standards are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help analysts resolve contract disputes efficiently. These skills are essential for ensuring organizational compliance, minimizing legal risk, and maintaining positive business relationships.

What are some common challenges faced by a contract complaint analyst, and how can they be effectively managed?

Contract Complaint Analysts often encounter challenges such as managing a high volume of complex complaints, interpreting regulatory requirements, and ensuring timely and accurate resolution. Staying organized and prioritizing cases based on urgency and compliance deadlines can help manage workload pressures. Regular communication with cross-functional teams, such as legal, compliance, and customer service, is essential for gathering relevant information and reaching effective resolutions. Developing strong analytical and documentation skills also helps in maintaining consistency and transparency throughout the complaint handling process.
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Contract Complaint Analyst jobs near you
Infographic showing various Contract Complaint Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $68,656 per year, or $33 per hour.

Insurance Complaint Analyst 1

Columbus, OH

Ohio Department of Taxation
Public Administration
Learn more about Ohio Department of Taxationexternal

Full-time

Re-posted 9 days ago

Job description

CSD is seeking a professional, detailed and research oriented candidate to fill an Insurance Complaint Analyst 1 position to assist the consumers of Ohio in understanding their insurance benefits and resolving their insurance issues. The ideal candidate will have excellent communication, problem solving, and organizational skills, a high level of emotional intelligence, and the ability to be adaptable.


If this sounds interesting to you, continue reading below to learn more about this career opportunity with CSD where you too can be available to support those who serve Ohioans.


What You'll Do:
Your Key Responsibilities include but are not limited to the following:
    Assist consumers via telephone with insurance related questions and provide appropriate response. 
    Review, analyze, establish facts and draw valid conclusions regarding complaints related to all lines of insurance.
    Demonstrate research and analysis of the facts according to policy terms and applicable regulations through written and verbal responses.
    Make appropriate referrals to other divisions.
    Maintain records of investigation.
    Identify possible violations of insurance laws.
    Communicate complaint analysis and findings verbally and in writing in a professional manner.
 

24 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines, federal health care programs); 6 mos. exp. or 6 mos. trg. in operation of personal computer; 2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division).

-Or 2 courses in insurance & 2 course in basic mathematics (i.e., addition, subtraction, multiplication, division); 18 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines); 6 mos. exp. or 6 mos. trg. in operation of personal computer.

-Or completion of undergraduate core program in insurance or business; 6 mos. exp. or 6 mos. trg. in operation of personal computer & 2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division).

Job Skills: Insurance

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