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Contract Complaint Analyst Jobs (NOW HIRING)

Oshkosh Corporation

Contract Specialist

Oshkosh, WI · On-site

$57K - $90K/yr

Strong organizational, problem-solving, and analytical skills. * Excellent oral and written skills ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Oshkosh Corporation

Contract Specialist

Oshkosh, WI

$57K - $90K/yr

Strong organizational, problem-solving, and analytical skills. * Excellent oral and written skills ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Collabera

Business Analyst

Foster City, CA

... Contract to Hire Interview: Phone then onsite. # of Positions: 1 Summary: The analyst will Resolve product or service problems by clarifying the customer's complaint; determining the cause of the ...

Kinly US Corporation

Business Analyst II

Baltimore, MD · On-site

$60K - $65K/yr

... contracts * Must be willing to apply for security clearances, suitability, and other related ... We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to ...

VIVA USA INC

Sourcing Analyst

Chicago, IL · On-site

... contract oversight. Additional focus includes cost reduction strategies, category strategies ... May act as the internal point of contact for supplier direction and complaint resolution, may ...

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Contract Complaint Analyst information

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$39K

$68.7K

$97.5K

How much do contract complaint analyst jobs pay per year?

As of Jul 27, 2026, the average yearly pay for contract complaint analyst in the United States is $68,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are Contract Complaint Analysts?

Contract Complaint Analysts are professionals who review, investigate, and resolve complaints related to contracts between clients, vendors, or customers and their organization. They ensure that all contract terms are being followed and address any issues that arise, such as disputes over services, deliverables, or billing. Their work often involves collaborating with legal teams, compliance departments, and customer service to ensure a fair resolution. Contract Complaint Analysts also help identify recurring issues and recommend improvements to contract processes or language to prevent future disputes.

What are the key skills and qualifications needed to thrive as a Contract Complaint Analyst, and why are they important?

To thrive as a Contract Complaint Analyst, you need a solid understanding of contract law, analytical skills, and experience with risk assessment or compliance, often backed by a degree in business, law, or a related field. Familiarity with contract management systems, CRM software, and knowledge of regulatory standards are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help analysts resolve contract disputes efficiently. These skills are essential for ensuring organizational compliance, minimizing legal risk, and maintaining positive business relationships.

What are some common challenges faced by a Contract Complaint Analyst, and how can they be effectively managed?

Contract Complaint Analysts often encounter challenges such as managing a high volume of complex complaints, interpreting regulatory requirements, and ensuring timely and accurate resolution. Staying organized and prioritizing cases based on urgency and compliance deadlines can help manage workload pressures. Regular communication with cross-functional teams, such as legal, compliance, and customer service, is essential for gathering relevant information and reaching effective resolutions. Developing strong analytical and documentation skills also helps in maintaining consistency and transparency throughout the complaint handling process.
More about Contract Complaint Analyst jobs
What cities are hiring for Contract Complaint Analyst jobs? Cities with the most Contract Complaint Analyst job openings:
What are the most commonly searched types of Complaint Analyst jobs? The most popular types of Complaint Analyst jobs are:
What states have the most Contract Complaint Analyst jobs? States with the most job openings for Contract Complaint Analyst jobs include:
What job categories do people searching Contract Complaint Analyst jobs look for? The top searched job categories for Contract Complaint Analyst jobs are:
Contract Complaint Analyst jobs near you
Infographic showing various Contract Complaint Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $68,656 per year, or $33 per hour.
Program Analyst

Program Analyst

Applied Information Sciences

Washington, DC

$69K - $104K/yr

Full-time

Posted 7 days ago

Job description

Why AIS?

When you join AIS, you're joining a mission-driven team that's passionate about making a difference. You'll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

  • Employee Ownership: Your contributions directly impact the company's success, and you share in its achievements.

  • Continuous Learning: Access to resources, training, and mentorship to support your professional growth.

  • Inclusive Culture: A workplace where diversity is celebrated, and everyone's voice is valued.

  • Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.

What are we looking for?

At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

What you will be doing?

This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.

At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Associate Program Analyst. As your initial project assignment, you will support the unique needs of our client as a Program Analyst.

Project Summary
AIS supports a Federal customer providing program and administrative support, analyzing fraud complaints, conducting proactive analysis of data, and providing specialized investigative support for criminal investigators conducting fraud and corruption investigations throughout the US.

This is a proposal-based position; employment is contingent upon contract award and funding availability.


Key Responsibilities

  • Provide program analysis support to assist with federal complaints, investigations, and programs.

  • Compile, analyze, and/or prioritize complaint data and refer to the appropriate Desk Officer/designee.

  • Assist case agents and Intelligence Analysts with data review, including but not limited to financial statements/transactions, contract invoices, complaint data, digital media, and contract information to help identify fraud and related criminal offenses and associated parties.

  • Provide support to investigative programs and operations, including case file management, search and seizure operations, suspension and debarment program, training, etc.

  • Conduct data queries and analysis and write reports that are provided to senior officials and external stakeholders.

  • Participate in strategic planning sessions with case agents and task forces to assist in the identification of fraud schemes affecting the department.

  • Support requests for on-site investigative operations and program analysis throughout the U.S.


Required For This Opportunity

  • Bachelor's Degree

  • An Active Secret clearance


Nice to Have Skills

  • A background in Program Analysis, Data Analysis, Case Analysis, or similar roles is preferred, but not required.


At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member. The targeted base salary range for this role is $69,000-$104,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location. We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.

Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.

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