Vault Technician Jobs (NOW HIRING)

Business Unit: Company 3
Position: Vault Technician
Location: Santa Monica, CA (On-Site)
*Pay Range: $20.00 hourly USD
POSITION SUMMARY:
As part of Company 3's Facility Team, the Vault Technician is driven by a commitment to providing exceptional customer service and savvy hospitality. This role is responsible for providing general studio support, which includes the continuous monitoring of supplies, media logistics, and overall support to studio operations. This role also provides administrative and logistic support to the department.
Location:
This position requires working in our Santa Monica studio on a regular basis.  This is not a remote position.
Hours: 
You must be willing to work variable shifts, including second shift, as necessary per business needs.  You must also be able to work overtime, weekends and holidays, as necessary.
MAIN DUTIES:
The Vault Technician will accurately log metadata of incoming physical media into the inventory system and barcode elements upon receipt. They will shelve, re-shelve, shift, and re-pack media including, but not limited to film, video tape, and hard drives. They will guarantee accurate tracking and shelf location of all in-house physical media. They will locate elements for clients, staff, and Company 3 business units. They will securely pull physical media in a timely manner for production use and return elements to vault storage when their use is complete. They will maintain individual areas of responsibility. They will be responsible for condition of camera equipment and compiling shoot kits for production usage. Other duties include:
Receiving

• Dispatch couriers to pick up physical media, documents, and supplies as requested.
• Secure receipt of incoming shipments and provide signature as proof.
• Accurately match shippers to goods received.
• Promptly notify account representatives of the receipt of incoming media.
• Perform virus scan of incoming hard drives.
• Assess elements received for damage or missing items.
• Oversee distribution of incoming mail/packages to staff.

Shipping

• Responsible for the security of all outgoing media.
• Pull elements for delivery and arrange for dispatch of couriers or overnight shipments with preferred vendors.
• Perform quality control check on labels created by other departments.
• Coordinate and process both local and international deliveries/shipments.
• Coordinate DCP output and deliveries with DTDC and Data.

General

• Perform quality checks on all incoming and outgoing equipment.
• Correctly identify various camera related physical equipment throughout all touch points.
• Compose articulate, accurate, and timely e-mail correspondences.
• Answer phones and contact staff and clients concerning receipt, vaulting, and shipment of elements.
• Maintain a tidy and organized workspace.
• Some physical labor required.
• Other duties as assigned.

WHAT YOU BRING:
The ideal candidate will be self-motivated with strong interpersonal / problem-solving skills and superior client service skills. They will have strong foundational technical knowledge in camera equipment and communications skills, both verbal and written, with the ability to communicate, assertively and diplomatically with a diverse population. They will have resourcefulness and exceptional time management and organizational skills. They will have high attention to detail in performing quality check on physical equipment and digital media assets (ie. Invoice, order, equipment specs). They will be calm and personable under pressure, while working with tight deadlines. They will be adaptable to constantly evolving scenarios and being able to pivot as priorities change. They will have strong knowledge of the Microsoft Office software, including Word, Excel, Outlook and Teams. Excellent typing skills.
Must Have:

• Demonstrated experience working in the service or hospitality sector.
• Demonstrated knowledge in working with various camera and camera related equipment.
• Foundational knowledge in film, video, camera, and camera lenses.
• Prior operational experience with various film or video camera systems
• Experience working in a team environment.

Nice to have:

• Multi-line phone system.
• Experience with editing and composing business communications (i.e., letters, notices, e-mails).
• Solutions-focused approach to challenges and conflicts.
• Prior working knowledge of Xytech or similar post production software.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.
Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.
*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.  
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.
The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.
This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview. The application window for this position is expected to close by November 6, 2026.

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