$104K - $169K/yr
Job Summary Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate ...
$104K - $169K/yr
Job Summary Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate ...
Analyst, Sols PTS
Philadelphia, PA · On-site
$76K - $114K/yr
EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and ...
Analyst, Sols PTS
Philadelphia, PA · On-site
$76K - $114K/yr
EPS, PDF). - Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc. - Extensive travel is required, up to 70% with overnight stays (valid drivers' license and ...
Strategic Account Analyst
Atlanta, GA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Strategic Account Analyst
Atlanta, GA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Strategic Account Analyst
Atlanta, GA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Strategic Account Analyst
Atlanta, GA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Strategic Account Analyst
Santee, CA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Strategic Account Analyst
Santee, CA · On-site
Work with customer on complaint resolution with multiple departments or businesses. * Develops and ... Typically requires overnight travel 5% to 20% of the time. Education and Experience * Typically ...
Public Service with Impact: Remote Workload Manager (Pittsburgh, PA)
Pittsburgh, PA · On-site +1
$28/hr
... analytical, investigative, and leadership responsibilities. Every complaint reviewed, system ... Occasional overnight travel throughout the Commonwealth, predominantly in an assigned geographical ...
Public Service with Impact: Remote Workload Manager (Pittsburgh, PA)
Pittsburgh, PA · On-site +1
$28/hr
... analytical, investigative, and leadership responsibilities. Every complaint reviewed, system ... Occasional overnight travel throughout the Commonwealth, predominantly in an assigned geographical ...
Public Service with Impact: Remote Workload Manager (Harrisburg, PA)
Harrisburg, PA · On-site +1
$28/hr
... analytical, investigative, and leadership responsibilities. Every complaint reviewed, system ... Occasional overnight travel throughout the Commonwealth, predominantly in an assigned geographical ...
Public Service with Impact: Remote Workload Manager (Harrisburg, PA)
Harrisburg, PA · On-site +1
$28/hr
... analytical, investigative, and leadership responsibilities. Every complaint reviewed, system ... Occasional overnight travel throughout the Commonwealth, predominantly in an assigned geographical ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... Ability to travel - list specifics 2% travel, overnight, within territory or locations * Must have ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... Ability to travel - list specifics 2% travel, overnight, within territory or locations * Must have ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... travel, overnight, within territory or locations Must have a valid driver's license with an ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... travel, overnight, within territory or locations Must have a valid driver's license with an ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... specifics 2% travel, overnight, within territory or locations • Must have a valid driver ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... specifics 2% travel, overnight, within territory or locations • Must have a valid driver ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... travel, overnight, within territory or locations Must have a valid driver's license with an ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... travel, overnight, within territory or locations Must have a valid driver's license with an ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... specifics 2% travel, overnight, within territory or locations • Must have a valid driver ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... specifics 2% travel, overnight, within territory or locations • Must have a valid driver ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... Ability to travel - list specifics 2% travel, overnight, within territory or locations * Must have ...
... reviewing complaint information, coordinating sample receipt and analysis, documenting ... Ability to travel - list specifics 2% travel, overnight, within territory or locations * Must have ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
FNW PROGRAM SPECIALIST IV - DACS - 42005676
Tallahassee, FL · On-site
$52K - $55K/yr
... consumer complaint program work, business administration, consumer or public relations ... Some overnight, weekend and evening travel may be required for attendance/presentations at ...
Overnight Complaint Analyst information
See salary details
$39K - $44.3K
2% of jobs
$44.3K - $49.6K
1% of jobs
$49.6K - $55K
6% of jobs
$55K - $60.3K
11% of jobs
$60.3K - $65.6K
4% of jobs
$65.7K is the 25th percentile. Wages below this are outliers.
$65.6K - $70.9K
71% of jobs
$70.9K - $76.2K
2% of jobs
$76.2K - $81.5K
2% of jobs
$81.5K - $86.9K
0% of jobs
$86.9K - $92.2K
0% of jobs
$92.2K - $97.5K
1% of jobs
$39K
$68.7K
$97.5K
How much do overnight complaint analyst jobs pay per year?
As of Aug 25, 2026, the average yearly pay for overnight complaint analyst in the United States is $68,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $69,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Overnight Complaint Analyst jobs?
Cities with the most Overnight Complaint Analyst job openings:
What are the most commonly searched types of Complaint Analyst jobs?
The most popular types of Complaint Analyst jobs are:
What states have the most Overnight Complaint Analyst jobs?
States with the most job openings for Overnight Complaint Analyst jobs include:
MDR Shift Analyst, Unit 42 - Remote
On-site, Remote
Palo Alto Networks •
Network Security • 10K+ employees10,000+ employees
$104K - $169K/yr
Full-time
Re-posted 15 days ago
Job description
Our Mission
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate security alerts, and respond to cyber threats using technologies such as Cortex XDR.
This role is ideal for analysts who thrive in fast-paced SOC and incident response environments, enjoy solving complex security challenges, and are comfortable working night shifts as part of a 24x7 global operation.
Key Responsibilities
• Monitor and investigate security alerts across customer environments
• Triage, investigate, and respond to security incidents from detection through resolution
• Analyze endpoint, network, and log data to identify malicious activity
• Communicate findings and remediation recommendations to customers and internal teams
• Document investigations, response actions, and incident outcomes
• Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities
Qualifications
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$104,500.00 - $169,125.00/yr
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
Join the Unit 42 Managed Detection and Response (MDR) team as an MDR Shift Analyst, focused on overnight and weekend security operations. You'll monitor customer environments, investigate security alerts, and respond to cyber threats using technologies such as Cortex XDR.
This role is ideal for analysts who thrive in fast-paced SOC and incident response environments, enjoy solving complex security challenges, and are comfortable working night shifts as part of a 24x7 global operation.
Key Responsibilities
• Monitor and investigate security alerts across customer environments
• Triage, investigate, and respond to security incidents from detection through resolution
• Analyze endpoint, network, and log data to identify malicious activity
• Communicate findings and remediation recommendations to customers and internal teams
• Document investigations, response actions, and incident outcomes
• Partner with Threat Intelligence, Threat Hunting, and Security Research teams to improve detections and response capabilities
Qualifications
- Qualifications
• 3+ years of SOC, Incident Response, MDR, or Managed Security Services experience
• Hands-on experience with EDR, SIEM, SOAR, and firewall technologies
• Strong understanding of cyber threats, attack techniques, and incident response processes
• Excellent written and verbal communication skills
Preferred
• Cortex XDR and/or Cortex XSOAR experience
• Previous experience working shift-based or overnight security operations
• CySA+, CEH, or similar security certifications
• MDR, managed security, military cyber, or intelligence experience
Additional Information
This position supports a 24x7 MDR operation and requires flexibility to work overnight, weekend, and holiday shifts based on business and customer needs.
*this role requires candidates to be a U.S citizen*
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$104,500.00 - $169,125.00/yr
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
About Palo Alto Networks
Sourced by ZipRecruiter
Industry
Network security
Company size
10,000+ Employees
Headquarters location
Santa Clara, CA, US
Year founded
2005