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Remote Complaint Analyst Jobs in Ohio (NOW HIRING)

This is a seasonal, remote position, running until November. Pay is $22 to $25 an hour, 20 to 30 ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Lead Reimbursement Analyst

Columbus, OH · Remote

$31.47 - $39.34/hr

This is a fully remote, desk-based role with frequent phone and computer use. Requirements Key ... and product complaint documentation as required * Operational Support Monitor and communicate ...

Lead Privacy Compliance Advisor

Columbus, OH · On-site +1

$129K - $224K/yr

Analyzes complaint themes and actions appropriately. Advises business partners on the mitigation of ... Analytical, solution-oriented, and advocacy to execute in a strategic advisor * Experience with ...

Remote Complaint Analyst information

What is a remote complaint analyst?

A Remote Complaint Analyst is a professional who investigates and resolves customer complaints for a company while working from a remote location, such as their home. They review complaints, gather relevant information, communicate with customers, and collaborate with other departments to find solutions. Their goal is to ensure customer satisfaction and compliance with company policies and regulatory requirements. Remote Complaint Analysts often use specialized software to track and manage cases efficiently.

What are the key skills and qualifications needed to thrive as a remote complaint analyst?

To thrive as a Remote Complaint Analyst, you need strong analytical skills, attention to detail, and experience in customer service or compliance, often supported by a relevant degree or background in business or law. Familiarity with case management systems, CRM platforms, and data analysis tools is typically required. Excellent written communication, problem-solving abilities, and the capacity to work independently are crucial soft skills for this remote role. These skills ensure effective resolution of complaints, compliance with regulatory standards, and high customer satisfaction while working remotely.

What are some common challenges faced by remote complaint analysts and how can they be managed?

Remote Complaint Analysts often encounter challenges such as managing high volumes of cases, maintaining clear communication with both customers and internal teams, and adapting to different complaint management systems. To manage these challenges, it's important to stay organized through effective case-tracking tools, practice active listening during virtual conversations, and participate in regular team meetings to stay aligned. Building strong time-management skills and seeking feedback from peers can also help analysts maintain productivity and provide high-quality resolutions.

What job categories do people searching Remote Complaint Analyst jobs in Ohio look for?

The top searched job categories for Remote Complaint Analyst jobs in Ohio are:

What cities in Ohio are hiring for Remote Complaint Analyst jobs?

Cities in Ohio with the most Remote Complaint Analyst job openings:

Infographic showing various Remote Complaint Analyst job openings in Ohio as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution.

Vegetation Imagery Analyst- Part Time

ACRT

Stow, OH • Remote

$22 - $25/hr

Part-time

Posted 21 days ago


Job description

ACRT, Inc.Part time Regular

About The Team

At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm - giving us the freedom to put our clients first. We're always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.

About the Role

The Vegetation Imagery Analyst reports to the Senior Operations Manager/Ops manager at ACRT Inc. This position will play a key role in identifying, inspecting, and evaluating trees and brush along utility lines through satellite imaging. Analyzing aerial photographs and/or satellite images for vegetation-related issues such as declining, diseased, and dying trees that could impact utility reliability. This position will focus on doing Q/A work on previously reviewed images. This is a seasonal, remote position, running until November.

Pay is $22 to $25 an hour, 20 to 30 hours a week

About You

Must haves:

  • Education: Associate's degree in forestry, horticulture or related field

Or

  • Experience: Two years of related experience. Must be 21 years of age or older. Must have a valid driver's license and a clean driving record.

Nice to haves:

  • Education: BS Degree in Forestry or Horticulture
  • Experience: One year of experience as a utility Arborist. ISA Certification a plus

Your Skills:

  • Ability to learn and use company or job-specific software systems
  • Proficiency with Microsoft Office [Word, Excel, PowerPoint, Outlook] or similar software suite
  • Ability to identify trees and knowledge of growth rates
  • Ability to read and follow maps
  • Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions
  • Knowledge of vegetation management use is a plus
  • Knowledge of electric utility facilities and hardware is a plus

Drug/Alcohol Testing:

  • Drug/alcohol testing is required

Where We Work

  • This position is fully remote position"
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Company: ACRT, Inc.