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Total Rewards Analyst Remote Jobs in Ohio (NOW HIRING)

Remote Position type: Full time - salary We are a team of employees who are passionate to deliver ... Ability to understand Central Insurance's policies and processes Total Rewards Central establishes ...

Remote Position type: Full time - salary We are a team of employees who are passionate to deliver ... Ability to understand Central Insurance's policies and processes Total Rewards Central establishes ...

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Lifestyle rewards * Remote work and more! Compensation Range: 60K-75K About Cayenta: Founded in ...

Review and analyze the effectiveness and efficiency of existing processes and systems, and ... total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies

Construction Premium Auditor

Van Wert, OH · On-site +1

$45K - $55K/yr

Remote based on location Work Model: Hybrid or Remote Position type: Full time - salary We are a ... Base pay is one component of a comprehensive total rewards package designed to support employees ...

Construction Premium Auditor

Dublin, OH · On-site +1

$47K - $58K/yr

Remote based on location Work Model: Hybrid or Remote Position type: Full time - salary We are a ... Base pay is one component of a comprehensive total rewards package designed to support employees ...

Claims AI Business Analyst IV

Dayton, OH · On-site +1

$94K - $164K/yr

The Claims AI Business Analyst IV is responsible for driving end-to-end process transformation ... total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies

Data Analyst

Dayton, OH · On-site +1

$61K - $141K/yr

Remote Work: No Job Number: R0241818 Location: Dayton,OH,US Share job via: Share Data Analyst The ... We encourage you to learn more about our total benefits by visiting the Resource page on our ...

Vendor Medical Coding Analyst

Dayton, OH · On-site +1

$54K - $87K/yr

The Vendor Medical Coding Analyst is responsible for guiding the overall efficiency and accuracy of ... total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies

$52K - $108K/yr

Remote Work: No Job Number: R0238470 Location: Wright Patterson AFB,OH,US Share job via: Share ... Provide recommendations for the development of Life Cycle Cost (LCC) and Total Ownership Cost (TOC ...

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Total Rewards Analyst Remote information

What is a Total Rewards Analyst (Remote)?

A Total Rewards Analyst (Remote) is a human resources professional who specializes in analyzing and managing an organization's employee compensation, benefits, and other reward programs while working from a remote location. They use data to evaluate salary structures, benchmark benefits, and ensure competitiveness in the market. Their work helps organizations attract, motivate, and retain top talent by designing effective total rewards strategies. Additionally, they often collaborate with HR teams and business leaders to align rewards programs with company goals.

What are the key skills and qualifications needed to thrive as a Total Rewards Analyst (Remote), and why are they important?

To thrive as a Total Rewards Analyst, you need strong analytical abilities, knowledge of compensation and benefits programs, and typically a bachelor's degree in human resources, finance, or a related field. Proficiency with HRIS systems, Excel, and compensation software such as Workday or SAP SuccessFactors is commonly required. Excellent communication, attention to detail, and the ability to interpret complex data make someone stand out in this role. These skills are essential for designing competitive rewards programs that attract and retain talent while ensuring organizational compliance and equity.

How does a remote Total Rewards Analyst typically collaborate with HR and other departments to implement compensation and benefits programs?

As a remote Total Rewards Analyst, you’ll frequently work cross-functionally with HR business partners, payroll, finance, and department managers through virtual meetings and collaboration tools. You’ll be responsible for gathering and analyzing compensation and benefits data, presenting findings, and providing recommendations to ensure programs remain competitive and compliant. Effective communication and proactive engagement are key, as you’ll often coordinate project timelines, gather feedback, and support the rollout of new initiatives—all while maintaining strong relationships despite the virtual setting.
What cities in Ohio are hiring for Total Rewards Analyst Remote jobs? Cities in Ohio with the most Total Rewards Analyst Remote job openings:
Infographic showing various Total Rewards Analyst Remote job openings in Ohio as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.
Customer Service Analyst (REMOTE - US)

Customer Service Analyst (REMOTE - US)

MassMutual Ascend

Cincinnati, OH • On-site, Remote

$33K - $55K/yr

Full-time

Posted 8 days ago


Job description

Description
As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs - whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.
The Opportunity
As a Customer Service Analyst, you will provide superior customer service through answering our incoming calls and chat messages from both clients and agents. On this team of professionals there is an emphasis on treating clients like family and helping them with their requests as they plan for their financial future. In this role, you will be provided training to best prepare you for your daily tasks. Even after you complete training, subject matter experts are available for assistance with any follow up questions you may have. As a Customer Service Analyst, this role will also provide development and has future growth potential!
The work schedule is Monday - Thursday 10:00 AM - 7:00 PM EST and Friday 8:00 AM - 5:00 PM.
Job Responsibilities
  • Develops skills to properly analyze incoming requests via phone, paper, and electronic communications to ensure customer satisfaction and retention.
  • Actively seeks information to understand and analyze customer's circumstances, problems, expectations and needs to resolve difficult inquiries/issues.
  • Clearly communicates complex information and solutions to customers in a helpful manner.
  • De-escalate situations involving dissatisfied customers utilizing patience, assistance, and support methods.
  • Maintains a professional & empathetic demeanor and in all interactions.
  • Accurately updates, monitors & notates customer account details of client/agent interactions in multiple databases and CRM systems.
  • Builds product knowledge of core annuity business to discuss products and/or product features, IRS tax qualifications and requirements.
  • Acts as a liaison for customers as needed between departments or other aspects of the organization.
  • Understands and explains complex topics such as interest, fee and death benefit calculation and the ability to communicate potential benefits/consequences of customer requests.
  • Examine intricate contractual language, features and terms and interpret in an effective and efficient manner.
  • Build understanding of components of frequently encountered entities, such as Power of Attorney, Trusts, Estates, Custodians as well as IRS tax forms.
  • Complies with company and regulatory guidelines for performance.
  • Prioritize and multi-task daily functions to positively influence productivity and quality in a fast paced, high-volume environment.
  • Process financial and non-financial transactions in accordance with established procedures.
  • Works to consistently meet specified requirements for performance and quality.
  • Assists in researching complex issues or complaints which could require interdepartmental cooperation.
  • Identify and recommend opportunities for process improvements and organizational initiatives.
  • Performs other duties as assigned.

Minimum Qualifications
  • At least a high school diploma or equivalent
  • At least 2 years of related customer service experience
  • Exceptional verbal communication skills
  • Strong attention to detail and ability to multi-task efficiently
  • Able to work schedule of 10:00 AM - 7:00 PM EST Mondays - Thursdays, and 8:00 AM - 5:00 PM EST Fridays.
  • Ability to obtain Series 6 Licensure within a specified timeframe

Ideal Qualifications
  • Prior call center experience is a plus, but not required
  • Strong computer skills
  • Holds Series 6 Licensure at time of hire

What to Expect
  • Focused one-on-one meetings with your manager
  • Ongoing opportunities for development and learning
  • A place to grow your career in a culture that inspires, rewards and develops employees
  • Small company feel with a focus on meeting customer's needs today and also well into the future

For Colorado Applicants: The salary range for this role is $33,000 - $55,000 based on experience.
Why Join Us.
At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond - and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.
MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply.
At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..