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Remote Collections Jobs in Silver Spring, MD (NOW HIRING)

Sr. Financial Systems Analyst

Washington, DC · On-site +1

$97K - $132K/yr

This includes the primary accounting system, time entry, conflicts, collections, matter opening ... Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing ...

You communicate with clarity and intention, both verbally and in writing, especially in a remote ... Ensure accuracy and efficiency across billing, collections, and financial workflows Vendor ...

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Remote Collections information

See Silver Spring, MD salary details

$13

$22

$31

How much do remote collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote collections in Silver Spring, MD is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Silver Spring, MD? The most popular types of Collections jobs in Silver Spring, MD are:
What are popular job titles related to Remote Collections jobs in Silver Spring, MD? For Remote Collections jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Silver Spring, MD look for? The top searched job categories for Remote Collections jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Collections jobs? Cities near Silver Spring, MD with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Silver Spring, MD as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,154 per year, or $22.2 per hour.
Legal Solutions Consultant - e-Discovery

Legal Solutions Consultant - e-Discovery

IST Management Services

Washington, DC • Remote

$125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

156th of 209 rated facilities management


Job description

Overview

As a Legal Solutions Consultant at IST Management, you will oversee the planning, implementation, and tracking of e-Discovery projects from beginning to end + sell e-Discovery services and collect commissions. This is a unique opportunity for a senior level PM who is ready to earn more. This is a full time, remote role.

You'll draw on your wealth of experience using the Relativity platform, and will have the ability to draw upon your network to bring in e-Discovery project work in your first few months of employment.

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees and operations across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery processing+hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider and tool-agnostic. We also provide a full range of facilities management and office services.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check us out at istmanagement.com for more information.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 Holidays, and Bonus incentives 

Compensation: $125,000.00-$125,000.00/Yr+ pending experience and performance during interview process, plus commissions and billed PM hours

Uncapped Commissions - Legal Solutions Consultant at IST Management Offering  Commission RateMonthly revenue exceeding 25K for given month is commissionable, with no cap.eDiscovery Processing and Hosting  6%Forensic Collections  up to 10%Court Reporting (excluding shipping)  5%Managed Review  1% - 6%Nearline Hosting  1%PM Time Billed  1%Misc. Billing  2.5%Responsibilities

In order to be successful in the Legal Solutions Consultant role, you'll need:

1. Strong, senior level experience with Relativity

2. Relationships with past and present clients who will bring in e-Discovery work - this is key!

3. The ability and desire to bring in net new business - we will train you on the sales piece + provide resources

In addition to your experience as an e-Disc PM and network - candidates will also possess the skills and experience to perform the following:

  • Assist e-Discovery sales executives by attending meetings and/or phone conferences with clients
  • Guide team processes, ensuring consistency, transparency and optimization, including for milestone reviews; meeting management and team management
  • Define, measure, and report key performance indicators, including specific objectives per project to be evaluated upon completion
  • Build, manage, and execute detailed end-to-end work plans for e-Discovery projects, including: budget and resource control, scheduling and regular progress reporting into senior management and project team members company-wide across all departments, and ensuring timely completion of goals, and ensuring all information is appropriately documented and secured
  • Perform risk management including critical path, risk assessment, scenario creation and analysis; identify gaps, potential bottlenecks or delays, and challenge assumptions
  • Manage technical specifications for new customer products and provide enhancements for existing platforms
Qualifications

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

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