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Remote Collections Jobs in Durham, NC (NOW HIRING)

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... evidence collections. Qualifications Minimum Qualifications: Bachelor's Degree and 4 years of ...

First Citizens Bank

Senior CMDB Analyst

Raleigh, NC · Remote

$85K - $113K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... evidence collections. Qualifications Minimum Qualifications: Bachelor's Degree and 4 years of ...

Aprio

Senior Associate, Tax Controversy

Raleigh, NC · On-site +1

$70K - $133K/yr

... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Durham, NC

Remote Collections information

See Durham, NC salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote collections in Durham, NC is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are the most commonly searched types of Collections jobs in Durham, NC?

The most popular types of Collections jobs in Durham, NC are:

What are popular job titles related to Remote Collections jobs in Durham, NC?

For Remote Collections jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Durham, NC look for?

The top searched job categories for Remote Collections jobs in Durham, NC are:

What cities near Durham, NC are hiring for Remote Collections jobs?

Cities near Durham, NC with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

Customer Service Representative (Remote)

DCCreations Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time, Part-time

Life, PTO

Posted 21 days ago

Job description

Customer Service Representative

Full Time/Part Time/Remote

DCCreations Travel is searching for hardworking, energetic, and enthusiastic individuals to plan dream vacations for clients. As a Customer Service Representative, you will be responsible for coordinating all trip components including, air, hotels, car rentals, theme park tickets, event tickets and any other travel needs necessary for corporate and leisure travelers. The majority of what a travel agent does is customer service oriented, so making sure the client has an amazing vacation means you will have that client for life. This may be right for you if you like to work in an environment where you are valued as a person, your contributions are rewarded, & work/life balance is a real thing. And you won't believe all the amazing perks that are available!

Duties and Responsibilities:

  • Researching. We go that extra mile finding out everything about the destination, weather, customs, special activities the clients should do, and more We prove to the clients that we can provide more value for them than they can find booking it on their own.
  • Booking. Book all travel plans as needed for your clients. This may include booking: Hotels, Resorts, Car Rentals, Airport transfers, Airfare, Cruises, Tours & Activities, Concert/Sporting Event/Theme Park tickets and more. But we also have access to vendors that deal in wholesale pricing to get even better deals for your clients.
  • Client relationships. Develop a rapport with clients to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more. By providing outstanding customer service before, during, and after their vacation, that ensures you will have that client for life. By maintaining excellent client records, you will be able to assist repeat clients more easily.
  • Education. The travel industry is continually changing. We have daily trainings on new products like resorts, cruise destinations, and even specials that aren't available to the general public.

Job Requirements:

  • Must be at least 18 years of age
  • Must have a smartphone, tablet and/or computer/laptop with reliable internet access
  • Must be willing to learn and be coachable
  • Must be self-motivated and have a passion for helping others
  • Open to and comfortable with various Social Media platforms
  • Must be able to effectively communicate with clients (sales or customer service background a plus but not required)
  • Detail oriented with good organizational skills
  • Must be comfortable working with minimal supervision

Benefits:

  • 100% Remote
  • Travel Agent Certification
  • Errors & Omissions Insurance with Fraud Protection
  • 100% Flexible schedule Set your own hours
  • Deeply discounted travel for yourself, including some free perks
  • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)

It is so rewarding to make people's dream vacations a reality. If you are stressing over childcare, then why not give this opportunity a try? Don't miss out on those important milestones again; your baby's first step, first word, a ball game or recital. As a Remote Customer Service Representative, you will be there, because your schedule is flexible. Why not help people go on fabulous vacations? Where else can you travel anytime, making your own vacation memories for unbelievably discounted rates?

DCCreations Travel is an Equal Opportunity Business.

Apply