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Debt Resolution Remote Jobs in Durham, NC (NOW HIRING)

... issue resolution. * Generate billing reports and assist with month-end and year-end closing ... debt reduction initiatives. * Act as a liaison between customers, Sales, Account Management ...

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Debt Resolution Remote information

See Durham, NC salary details

$13

$27

$53

How much do debt resolution remote jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for debt resolution remote in Durham, NC is $27.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $34.86 per hour, depending on experience, location, and employer.

What is a debt resolution remote?

A Debt Resolution Remote job involves working from home to help individuals or businesses manage and resolve their outstanding debts. Professionals in this role typically negotiate with creditors, create repayment plans, and provide clients with financial advice to reduce or eliminate their debt. This job requires strong communication and negotiation skills, as well as a good understanding of financial regulations. Working remotely allows debt resolution specialists to assist clients via phone, email, or online platforms without being tied to a physical office.

What are the key skills and qualifications needed to thrive as a debt resolution specialist in a remote setting?

To excel as a remote Debt Resolution Specialist, you need strong negotiation skills, knowledge of debt collection regulations, and experience in finance or customer service, often backed by a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, call center platforms, and secure document handling tools is typically required. Excellent communication, empathy, self-motivation, and time management are crucial soft skills for remote success. These abilities are important for building client trust, reaching resolution goals, and maintaining compliance while working independently from home.

What are some common challenges faced by remote debt resolution specialists and how can they be managed?

Remote debt resolution specialists often face challenges such as maintaining effective communication with clients, managing a high volume of cases, and staying motivated without in-person team support. Utilizing secure and reliable communication tools, setting clear daily goals, and participating in regular virtual team meetings can help address these challenges. Additionally, remote specialists benefit from structured training and access to digital resources to stay updated on regulatory requirements and best practices.

What is the difference between Debt Resolution Remote vs Debt Settlement Specialist?

AspectDebt Resolution RemoteDebt Settlement Specialist
CertificationsOften requires certifications like Certified Debt SpecialistMay require similar certifications, depending on employer
Work EnvironmentRemote, client-focused, often telecommutingRemote or in-office, client negotiations
Industry UsageUsed broadly in debt relief servicesCommonly used in debt negotiation firms
Job FocusManaging debt resolution plans for clientsNegotiating debt settlements with creditors

Both roles involve helping clients manage debt, often remotely, and may require similar certifications. Debt Resolution Remote focuses on overall debt management plans, while Debt Settlement Specialists primarily negotiate debt reductions. The choice depends on whether the role emphasizes comprehensive debt resolution or direct creditor negotiations.

What are popular job titles related to Debt Resolution Remote jobs in Durham, NC?

For Debt Resolution Remote jobs in Durham, NC, the most frequently searched job titles are:

What cities near Durham, NC are hiring for Debt Resolution Remote jobs?

Cities near Durham, NC with the most Debt Resolution Remote job openings:

Billing Analyst I - Remote

Burlington, NC • Remote


Labcorp
Scientific Research and Development Services • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 1,153 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

People enjoy working here

Recommended by students

Recommended by parents


$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Labcorp is seeking a Remote Billing Analyst I (Revenue and Billing Specialist) to join our team!

Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM EST

Job Responsibilities

  • Prepare and issue invoices to clients in accordance with company policies and procedures, ensuring billing data is accurate, complete, and compliant with billing requirements.

  • Reconcile billing discrepancies, maintain billing records and documentation, and resolve client inquiries in a timely manner.

  • Collaborate with internal departments to ensure accurate billing information and successful issue resolution.

  • Generate billing reports and assist with month-end and year-end closing processes.

  • Interact directly with customers to resolve billing questions, invoice-related issues, and account concerns.

  • Support customer-specific billing initiatives, projects, and new account startups to ensure billing requirements are properly established.

  • Routinely review invoices for accuracy and conduct billing reviews and audits for assigned customers.

  • Participate in customer education efforts and meetings to support effective billing processes, issue prevention, and customer satisfaction.

  • Join Accounts Receivable (AR) calls, support AR performance, analyze delinquency trends, and contribute to bad debt reduction initiatives.

  • Act as a liaison between customers, Sales, Account Management, operational teams, and Revenue Cycle Management to facilitate communication, issue resolution, and corrective actions.

  • Review third-party billing procedures, payer requirements, and billing outcomes to identify process improvement opportunities.

  • Coordinate invoice corrections, adjustments, reissuance, payment follow-up activities, and customer account inquiries as needed.

Minimum Qualifications

  • Associate's degree in Accounting, Finance, Business Administration, or a related field with 2 years of experience, or a High School Diploma/GED with 4 years of experience in billing, accounting, accounts receivable, revenue cycle management, or a related financial role.

Preferred Qualifications

  • 1 year of experience in healthcare, laboratory services, Revenue Cycle Management (RCM), or related billing environments.

  • Strong customer service and relationship-building skills.

  • Flexibility and adaptability in a dynamic work environment.

Additional Job Standards

  • Strong organizational, time management, analytical, and problem-solving skills.

  • Detail-oriented with a strong commitment to accuracy and quality.

  • Effective written and verbal communication skills.

  • Proficiency in Microsoft Excel and Microsoft Office applications.

  • Ability to work independently and collaboratively in a team environment.

  • Working knowledge of accounting principles and billing processes.

  • Demonstrated professionalism and discretion in handling confidential information.

  • Strong customer service skills with the ability to build effective relationships with internal and external stakeholders.

  • Demonstrated initiative, accountability, sound judgment, and adaptability in a dynamic environment.

  • Commitment to supporting billing accuracy, accounts receivable performance, revenue cycle efficiency, and bad debt reduction.

Application Window Closes: 8/28/2026

Pay Range: $25.00 - $30.00/Hourly

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

At Labcorp we have a passion for helping people live happy and healthy lives. Every day, we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.




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