ZipRecruiter

Log In

1

Collections Manager Jobs in Durham, NC (NOW HIRING)

Robert Half

Collections Specialist

Durham, NC · On-site

$24.70 - $28.60/hr

Manage outreach to customers with past-due balances and drive timely payment resolution across commercial and consumer accounts. * Review aging reports, identify collection priorities, and take ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Maintain regular communication with project managers and clients until overdue invoices are paid ... collections experienceYou have good organization and data entry skills with minimal errorsYou have ...

S&ME

Collections Specialist

Raleigh, NC · Hybrid

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

S&ME Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Description We're looking for a motivated Billing & Collections Team Lead to help support the daily ... Help manage accounts throughout the entire revenue cycle. * Maintain the accuracy and integrity of ...

next page

Showing results 1-20

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Durham, NC

Collections Manager information

See Durham, NC salary details

$28.1K

$53.2K

$98.8K

How much do collections manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for collections manager in Durham, NC is $53,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $59,300.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Durham, NC?

The most popular types of Collections jobs in Durham, NC are:

What are popular job titles related to Collections Manager jobs in Durham, NC?

For Collections Manager jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Durham, NC look for?

The top searched job categories for Collections Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Collections Manager jobs?

Cities near Durham, NC with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Durham, NC as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,206 per year, or $25.6 per hour.

Collections Specialist

Robert Half

Durham, NC • On-site

$24.70 - $28.60/hr

Temporary

Posted 23 days ago

Job description

We are looking for a Collections Specialist to support accounts receivable activities for a health, pharma, or biotech organization in Durham, North Carolina. This Long-term Contract opportunity is ideal for someone who can manage both commercial and consumer collections while maintaining accuracy, professionalism, and strong customer communication. The person in this role will help improve cash flow, resolve outstanding balances, and work across billing and credit-related processes in a fast-paced environment.
Responsibilities:
• Manage outreach to customers with past-due balances and drive timely payment resolution across commercial and consumer accounts.
• Review aging reports, identify collection priorities, and take appropriate follow-up actions to reduce overdue receivables.
• Investigate billing and payment discrepancies by partnering with internal teams and external contacts to reach accurate resolutions.
• Maintain detailed records of collection activity, account status updates, and customer commitments within company systems.
• Support credit and collections operations by assessing account trends and escalating high-risk issues when needed.
• Use SAP S/4HANA and related tools to monitor receivables, document account activity, and track payment progress.
• Communicate professionally with customers to negotiate payment arrangements while preserving positive business relationships.• Experience handling collections for commercial, consumer, or mixed account portfolios.
• Working knowledge of credit and collections practices, including account follow-up and dispute resolution.
• Familiarity with billing collection processes and accounts receivable workflows.
• Proficiency using SAP S/4HANA or comparable enterprise systems in a finance or collections setting.
• Strong written and verbal communication skills with the ability to manage sensitive customer conversations effectively.
• High attention to detail and the ability to organize multiple accounts, deadlines, and follow-up actions.
• Experience working independently in a contract role within a regulated or process-driven business environment.
Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

View All Robert Half Jobs