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Collections Jobs in Durham, NC (NOW HIRING)

beaconhill

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Collections professionals-we could use your expertise! Our client, a growing and well-established organization in the Raleigh area, is seeking a Collections Specialist to join ...

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

M&F Bank

Collections Specialist

Durham, NC

$18 - $24.25/hr

... collections. • Distribute listing of delinquent loans by officer approval code to the respective loan officers, and to work effectively with them during the initial efforts to collect past due ...

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All JobsCollections JobsCollections Jobs in Durham, NC

Collections information

See Durham, NC salary details

$12

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$29

How much do collections jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for collections in Durham, NC is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Durham, NC? The most popular types of Collections jobs in Durham, NC are:
What are popular job titles related to Collections jobs in Durham, NC? For Collections jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Durham, NC look for? The top searched job categories for Collections jobs in Durham, NC are:
What cities near Durham, NC are hiring for Collections jobs? Cities near Durham, NC with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Durham, NC as of July 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

Collections Specialist

beaconhill

Raleigh, NC • On-site

$18 - $24.25/hr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Collections Specialist

Collections professionals-we could use your expertise!

Our client, a growing and well-established organization in the Raleigh area, is seeking a Collections Specialist to join their accounting team. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and driving results while helping the company maintain healthy cash flow and strong customer partnerships.

As the Collections Specialist, you will be responsible for managing customer accounts, reducing outstanding balances, resolving payment issues, and partnering with both customers and internal stakeholders to ensure timely collections.


Responsibilities

As the Collections Specialist, you will be responsible for:

  • Managing a portfolio of customer accounts and proactively following up on past-due balances
  • Contacting customers via phone and email to secure payment and resolve outstanding issues
  • Researching and resolving billing discrepancies, short payments, and invoice disputes
  • Maintaining detailed collection notes and account status updates within the ERP system
  • Partnering with Accounts Receivable, Sales, Customer Service, and other departments to facilitate collections efforts
  • Reconciling customer accounts and investigating unapplied cash or payment discrepancies
  • Preparing aging reports and providing updates on collection efforts
  • Monitoring high-risk accounts and escalating concerns when appropriate
  • Assisting with month-end close activities related to accounts receivable and collections
  • Identifying process improvement opportunities to enhance cash flow and collection efficiency

Qualifications

To be considered for this position, candidates should have:

  • 2+ years of collections, accounts receivable, credit, or customer account management experience
  • Experience handling business-to-business (B2B) collections preferred
  • Strong negotiation, communication, and relationship-building skills
  • Ability to professionally navigate difficult conversations while maintaining positive customer relationships
  • Strong analytical and problem-solving skills
  • Experience with ERP systems and Microsoft Excel
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities and work independently in a fast-paced environment

Why Apply?

This is an outstanding opportunity to join a company that values teamwork, customer service, and continuous improvement. You'll have the opportunity to make an immediate impact on the organization's financial health while working alongside a collaborative and supportive accounting team.

Interested? Apply today-we'd love to connect with you!


Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.
Beacon Hill. Employing the Future™