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Collections Jobs in Concord, NC (NOW HIRING)

AIR Control Concepts

Collections Specialist

Charlotte, NC · On-site

$55K - $65K/yr

Collections Specialist ( Collections 80% / Accounts Receivable 20%) Job Location : Charlotte NC or Remote FLSA Status : Exempt Salary Range: $55-65k About: AIR Control Concepts is more than just a ...

AIR Control Concepts

Collections Specialist

Charlotte, NC · On-site

$55K - $65K/yr

Collections Specialist (Collections 80% / Accounts Receivable 20%) Job Location : Charlotte NC or Remote FLSA Status : Exempt Salary Range: $55-65k About: AIR Control Concepts is more than just a ...

Lowe's

Collections Representative

Mooresville, NC · On-site

$16 - $20.75/hr

Your Impact The Credit Collections Representative is responsible for managing a portfolio of trade credit accounts to ensure timely and accurate payment of balances. This role plays a key part in ...

MOREgroup

Contracts & Collections Specialist

San Antonio, TX · Hybrid

$16.75 - $22.50/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

MOREgroup

Contracts & Collections Specialist

Charlotte, NC · Hybrid

$18 - $24.50/hr

Position Summary We are seeking a Contracts & Collections Specialist to join our Finance and Accounting team! You'll be responsible for managing the financial administration of architecture and ...

New

Flex

Collections Risk Management Lead

Concord, NC · Remote

$150K - $250K/yr

The Collections Risk Management Lead is a key member of the Flex Risk Management Leadership Team (reports to the Chief Risk Officer) who will have the opportunity to take the Fraud Risk Management ...

iQuor

Collections Representatives

Charlotte, NC · On-site

$21/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Outbound Collections Representative

Charlotte, NC · On-site

$21/hr

Job Summary: We're hiring motivated Outbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Inbound Collections Representatives

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

CPI Security

Collections Manager

Charlotte, NC · On-site

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate ...

CPI Security

Collections Manager

Charlotte, NC

CPI Security is seeking an experienced and dynamic Collections Manager to lead our collections team responsible for collecting receivables and mitigating revenue attrition. The successful candidate ...

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All JobsCollections JobsCollections Jobs in Concord, NC

Collections information

See Concord, NC salary details

$12

$19

$28

How much do collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for collections in Concord, NC is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Concord, NC?

The most popular types of Collections jobs in Concord, NC are:

What cities near Concord, NC are hiring for Collections jobs?

Cities near Concord, NC with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Concord, NC as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,583 per year, or $20 per hour.

Collections Specialist

Automotive Management Services

Charlotte, NC

$18 - $24.50/hr

Full-time

Posted 4 days ago

Job description

Crown Auto Group's affiliated finance company, AMS Financial is NOW HIRING – EXPERIENCED SUBPRIME AUTO LOAN ACCOUNT REPRESENTATIVE

AMS is seeking an experienced Subprime Auto Loan Account Representative to join our Collections Department. We are looking for a motivated, professional, and results-driven individual who understands the subprime auto finance industry and knows how to effectively communicate with customers regarding delinquent accounts.

Responsibilities:
• Manage an assigned portfolio of subprime auto loan accounts
• Contact customers regarding past-due payments and account issues
• Negotiate payment arrangements and obtain promises to pay
• Follow up consistently to ensure commitments are kept
• Work with customers to resolve delinquency and prevent further escalation
• Maintain accurate and detailed account notes
• Identify accounts requiring additional collection action
• Work closely with the Collections Department and management
• Meet individual and departmental collection goals
• Maintain professional and compliant communication with customers

Qualifications:
• Previous subprime auto finance or collections experience preferred
• Experience handling delinquent accounts and payment arrangements
• Strong verbal and written communication skills
• Excellent negotiation and problem-solving abilities
• Self-motivated, dependable, and results-oriented
• Ability to work in a fast-paced collections environment
• Strong attention to detail and organizational skills
• Knowledge of the repossession and recovery process is a plus

Ideal Candidate:
Someone who is comfortable speaking with customers, understands the importance of consistent follow-up, can handle difficult conversations professionally, and is driven to produce results.

Apply today to join the AMS Collections Team!


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