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Collections Jobs in Wilson, NC (NOW HIRING)

Collabera

Credit Clerk

Smithfield, NC · On-site

$18 - $19/hr

RESPONSIBILITIES Will be completing collections calls Deduction resolution Interfacing with customers Interfacing with Sales and Customer Service Portfolio Management Interfacing with Cash ...

Contentnea Health

Revenue Cycle Manager

Snow Hill, NC · On-site

Oversees billing and collections operations to ensure timely, accurate claim processing, denial resolution, and compliance with payer requirements. * * Establishes and communicates production ...

World Cat

Patch Teammate

Tarboro, NC · On-site

Description: True To Our Name, You'll Find Our Boats On Virtually Every Ocean And Lake In The World...Over 80,000 customers across the globe can be found enjoying our catamarans. They've chosen our ...

Nash County

Tax Listing Supervisor

Nashville, NC · On-site

$60K - $97K/yr

Considerable knowledge of the operations, functions and procedures of the County Tax Department and interrelationships of the assessment, listing, billing and collections processes. Working knowledge ...

Nash County, NC

Tax Listing Supervisor

Nashville, NC · On-site

$60K - $97K/yr

Considerable knowledge of the operations, functions and procedures of the County Tax Department and interrelationships of the assessment, listing, billing and collections processes. * Working ...

Rent-A-Center

Account Manager

Wilson, NC · On-site

$13.01 - $15.30/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

Rent-A-Center

Account Manager

Clayton, NC · On-site

$14.45 - $17/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

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All JobsCollections JobsCollections Jobs in Wilson, NC

Collections information

See Wilson, NC salary details

$11

$18

$26

How much do collections jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collections in Wilson, NC is $18.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.01 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What cities near Wilson, NC are hiring for Collections jobs?

Cities near Wilson, NC with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Wilson, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,022 per year, or $18.8 per hour.

FT Accounts Receivable / Collections Specialist

Smithfield, NC • On-site

Johnston Community College
Education • 201 - 500 employees
Learn more about Johnston Community Collegeexternal

$40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Salary: $40,466.80 Annually
Location : Main Campus - Smithfield, NC
Job Type: Full Time Staff
Job Number: FTARCS-06022026
Department: Financial Services
Opening Date: 06/09/2026
Closing Date: 8/31/2026 11:59 PM Eastern
Recruitment Range: $40,466.80 Minimum
Description
Summary
The Accounts Receivable Specialist manages student accounts and institutional receivables by maintaining account accuracy, processing transactions, and supporting collections activities in compliance with institutional policies and regulations. This role works with students, departments, and external agencies to ensure account balances are properly maintained and resolved.
This position is ideal for someone who is detail-oriented, enjoys problem-solving, and is interested in building or growing a career in accounting or higher education finance. Training is provided on college systems, policies, and regulations.
Knowledge & Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assist students with questions related to account balances, payment obligations, collections processes, and account activity
  • Help ensure student accounts are accurate, up to date, and properly documented
  • Research and resolve account discrepancies and outstanding balances
  • Maintain and monitor delinquent student accounts and support collection activities
  • Coordinate account placement and communication with collection agencies as assigned
  • Assist with bankruptcy account processing and related documentation
  • Support escheatment processing in accordance with state and institutional procedures
  • Maintain accurate records related to student receivables and collections activity
  • Assist with monthly reconciliations, aged accounts receivable reports, and internal reports
  • Support required state and system office reporting with guidance and training
  • Review account activity to ensure compliance with institutional procedures and applicable regulations
  • Work closely with colleagues in Financial Aid, the Registrar's Office, and other departments
  • Maintain confidentiality of student and institutional information at all times
  • Ensure compliance with federal, state, and institutional policies related to receivables and collections
  • Serve as backup support to senior staff during peak times
  • Participate in training to learn college systems, policies, and regulations
  • Perform other related duties as assigned

Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum & Preferred Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Minimum: Associate's degree
Education Preferred: Bachelor's degree
Experience Minimum:
  • Experience in an office, accounting, finance, customer service, or administrative role
  • Strong attention to detail and ability to follow processes and procedures
  • Ability to communicate clearly and professionally with students and colleagues

Experience Preferred:
  • Experience in accounts receivable, collections, billing, or financial services
  • Experience in a higher education or public sector environment
  • Familiarity with Colleague or similar enterprise systems

Skills That Lead to Success
• Comfort working with basic math and account reconciliation activities
• Ability to organize information, meet deadlines, and manage multiple tasks
• Willingness to learn financial regulations and institutional procedures
• Strong problem-solving and customer service skills
Additional Information
Language Skills
  • Ability to read and interpret documents such as procedural manuals, policies, and guidance provided by outside sources.
  • Ability to write routine correspondences.
  • Ability to speak effectively before groups of customers or employees of the College.

Mathematical Skills
  • Ability to add, subtract, multiple, and divide all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to calculate figures and amounts such as discounts and interest.

Reasoning Ability
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations: None
Computer Skills
To perform this job successfully, an individual should be proficient in the use of Microsoft Word and Excel.
Preferred Computer Skills
Proficiency with Microsoft Word and Excel (training provided for college systems).
PhysicalDemands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk and hear. The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to multitask and prioritize without direct supervision.
The noise level in the work environment is usually quiet.
  • State Health Plan
  • Health Care and Dependent Care Flexible Spending Accounts
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Insurances
  • Disability Plan through NC Retirement System
  • NC Retirement Plan
  • Leave (Vacation, Sick, FMLA, Civil and Military, and Voluntary Shared)
  • Acceptance of 120 hours of annual leave transfer to JCC
  • Paid Holidays
  • Longevity
  • Prior State Service Verification
  • Supplemental Retirement Plan
  • Employee Assistance Program
  • Education Benefits
  • State Employees' Credit Union
  • State Employees Association of NC (SEANC)
  • Tojan Alliance Partnership Scholarships with the University of Mount Olive

For further information, please contact 919-209-2022
01
Do you have an Associate's degree?
  • Yes
  • No

02
Do you have experience in an office, accounting, finance, customer service, or administrative role with strong attention to detail and ability to follow processes and procedures and the ability to communicate clearly and professionally with students and colleagues?
  • Yes
  • No

Required Question

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