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Collections Jobs in Durham, NC (NOW HIRING)

WakeMed

Finance & Accounting Representative

Raleigh, NC · On-site

Overview The Finance & Accounting Rep is responsible for posting and review functions, specialized collections, account research, patient and non-patient account management and/or patient and general ...

Duke University

NonDuke Student/Intern

Durham, NC

$18/hr

Support assessment and updates of collections and collections processes * Cataloging, metadata, and eResource management * Digital initiatives and institutional repository * Promote student ...

Duke University

NonDuke Student/Intern

Durham, NC · On-site

$18/hr

Support assessment and updates of collections and collections processes * Cataloging, metadata, and eResource management * Digital initiatives and institutional repository * Promote student ...

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All JobsCollections JobsCollections Jobs in Durham, NC

Collections information

See Durham, NC salary details

$12

$20

$29

How much do collections jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for collections in Durham, NC is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Durham, NC? The most popular types of Collections jobs in Durham, NC are:
What are popular job titles related to Collections jobs in Durham, NC? For Collections jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Durham, NC look for? The top searched job categories for Collections jobs in Durham, NC are:
What cities near Durham, NC are hiring for Collections jobs? Cities near Durham, NC with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Durham, NC as of July 2026, with employment types broken down into 76% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

FT Time-Limited Specimen Collector (Observed Collections)

Radeas LLC

Raleigh, NC • On-site

$17/hr

Full-time

Posted 9 days ago

Job description

FT Time-Limited Specimen Collector (Observed Collections)

Pay: $17.00 per hour

Work Location: In person - two locations


Schedule:

  • 1st location: Monday - Friday, 6:00am - 10:00am
  • 2nd location: Tuesday & Thursday, 11:00am - 5:30pm


Essential Job Function - Observed Collections:

This position requires performing observed specimen collections for male patients, in accordance with our privacy and safety protocols requiring same-sex staff for these observations. Candidates must be able and willing to perform this function as an essential job duty.


Job Description:

Radeas is looking for an experienced, professional, and outgoing FT Specimen Collector for a time-limited assignment at our Raleigh, NC location. Looking to hire ASAP for a start date no later than September 1, 2026.

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties include but are not limited to:


Specimen Collector Responsibilities:

  • Ensure that all patient paperwork is filled out correctly and all necessary information has been captured at the time of collection.
  • Update and maintain patient information and records, as necessary, while ensuring patients complete privacy, observing HIPAA regulations into laboratory information systems.
  • Perform and follow specimen (urine, blood, and salvia) collection protocols for specimen collection.
  • This position requires performing observed specimen collections for male patients, in accordance with our privacy and safety protocols requiring same-sex staff for these observations. Candidates must be able and willing to perform this function as an essential job duty.
  • Ability to remain calm, professional, and de-escalate in encounters with distressed, agitated, or non-compliant patients.
  • Monitor and maintain supplies and supply records for all clinic needs. Communicate to lab any supply requests in a timely manner.
  • Securely and safely package specimens for pick up by the lab's courier service.
  • Follow general work protocols regarding breaks and cell phone usage during business hours.
  • Adherence to all clinic and OSHA standards/policies.

Education and/or Experience:

  • HS Diploma or GED.
  • Minimum of 1 year experience in Customer Service.

Skills:

  • Be dependable and extremely well organized.
  • Strong work ethic, commitment to completing assigned tasks and dedicated to high-quality work.
  • Outstanding attention to detail, ability to multitask, and the ability to complete the job without errors.
  • Ability to work with patients in a professional and compassionate manner.
  • Be able to work independently with minimal supervision.
  • Comfortable and experienced managing interactions with agitated, distressed, or non-compliant individuals in a high-stress clinical environment.
  • Ability to travel between two clinic locations as part of the regular weekly schedule.

Dress in compliance with clinic needs.

Driver's license and reliable transportation required.


License/Certification:

  • Driver's License & Reliable Transportation (Required)

Assignment Length: Time-limited, approximately 7-8 months

Job Type: Full time

Ability to Commute:

Must be able to reliably commute to both Raleigh, NC locations as scheduled (Required).






1st location: Monday - Friday, 6:00pm - 10:00am
2nd location: Tuesday & Thursday, 11:00am - 5:30pm