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Collections Jobs in Monroe, NC (NOW HIRING)

Ferretti Search

Collections Specialist

Concord, NC · On-site

$16.75 - $22.75/hr

Collections Specialist The Collections Specialist will be responsible for managing and collecting outstanding customer balances while maintaining positive customer relationships. This role will ...

OneMain Financial

Collections Specialist

Fort Mill, SC

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

Flex

Collections Risk Management Lead

Concord, NC · Remote

$150K - $250K/yr

The Collections Risk Management Lead is a key member of the Flex Risk Management Leadership Team (reports to the Chief Risk Officer) who will have the opportunity to take the Fraud Risk Management ...

OneMain Financial

Collections Specialist

Fort Mill, SC · On-site

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

OneMain Financial

Collections Specialist

Fort Mill, SC

$16.25 - $22/hr

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer ...

First American

Senior Collections Specialist

Fort Mill, SC · On-site

$21.24 - $28.31/hr

Provides customer service regarding collections issues, processes customer refunds, processes and reviews account adjustments, and resolves client discrepancies. Has substantial understanding of the ...

iQuor

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

iQuor

Collections Representative

Charlotte, NC · On-site

$16.50 - $21.50/hr

Job Summary: We're hiring motivated Inbound Collections Representatives to support a major credit card portfolio. In this role, you'll help customers navigate account questions while working ...

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All JobsCollections JobsCollections Jobs in Monroe, NC

Collections information

See Monroe, NC salary details

$12

$19

$28

How much do collections jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for collections in Monroe, NC is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.31 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Monroe, NC? The most popular types of Collections jobs in Monroe, NC are:
What are popular job titles related to Collections jobs in Monroe, NC? For Collections jobs in Monroe, NC, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Monroe, NC look for? The top searched job categories for Collections jobs in Monroe, NC are:
What cities near Monroe, NC are hiring for Collections jobs? Cities near Monroe, NC with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Monroe, NC as of July 2026, with employment types broken down into 74% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,392 per year, or $19.9 per hour.

Collections Specialist

Ferretti Search

Concord, NC • On-site

$16.75 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Collections Specialist The Collections Specialist will be responsible for managing and collecting outstanding customer balances while maintaining positive customer relationships. This role will monitor overdue accounts, communicate with customers regarding payment status, and work to resolve billing issues or discrepancies that may delay payment. The Collections Specialist will also collaborate with internal teams to ensure accurate account information and support efficient accounts receivable processes. Responsibilities: Use your phone and email communication skills to reach out to delinquent customers, resolve outstanding balances, and guide them through the payment process. Provide exceptional customer service by addressing collection issues, processing payments, resolving discrepancies, and handling short payments. Monitor and maintain assigned accounts, perform thorough reconciliations, and strive to reduce account delinquency. Collaborate with Sales and Management as needed to develop effective collection solutions. Maintain detailed records of all customer interactions within the ERP system and ensure adherence to company policies. Meet departmental goals and actively participate in monthly AR meetings to update management on collection efforts. Requirements: A minimum of a 2-year college degree or equivalent experience in collections or a related field. A Bachelor's degree in Business, Accounting, or Finance is a plus. 3-5 years of experience in high-volume corporate collections and accounts receivable. A keen eye for detail and a commitment to accuracy. A strong drive to achieve departmental goals and objectives. The ability to manage your time effectively in a fast-paced environment. Proficiency in using advanced Excel functions. A commitment to providing excellent customer service at all times. Strong written and verbal communication skills. Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.

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