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Collections Associate Jobs in Monroe, NC (NOW HIRING)

Robert Half

Collections Specialist

Charlotte, NC · On-site

$26 - $29/hr

We are looking for a detail-oriented Collections Specialist to support student account billing ... Associate degree in Accounting, Business, or a related field is preferred.

LHH US

Collection Specialist

Charlotte, NC

$26 - $28/hr

Manage collections efforts for assigned customer accounts and follow up on past-due balances ... Emma Claris Benefit offerings available for our associates include medical, dental, vision, life ...

LHH US

Collection Specialist

Charlotte, NC · On-site

$26 - $28/hr

Manage collections efforts for assigned customer accounts and follow up on past-due balances ... Emma Claris Benefit offerings available for our associates include medical, dental, vision, life ...

Jobot

Associate Attorney

Charlotte, NC · Hybrid

$90K - $140K/yr

Associate Attorney, Creditors' Rights (Foreclosure, Bankruptcy, and Collections) Remote/Hybrid This Jobot Job is hosted by: Kevin Shilney Are you a fit? Easy Apply now by clicking the "Apply Now ...

The Mint Museum

Guest Services Associates

Charlotte, NC · On-site

$14.50 - $17.50/hr

... largest collections in the Southeast, The Mint Museum offers its visitors inspiring and ... Designed by Machado and Silvetti Associates of Boston, the five-story, 145,000-square-foot facility ...

New

American Eagle Outfitters

AE - Stock Associate

Charlotte, NC · On-site

$14.75 - $18.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

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All JobsCollections Associate JobsCollections Associate Jobs in Monroe, NC

Collections Associate information

See Monroe, NC salary details

$10

$19

$28

How much do collections associate jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collections associate in Monroe, NC is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.39 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Monroe, NC? The most popular types of Collections jobs in Monroe, NC are:
What cities near Monroe, NC are hiring for Collections Associate jobs? Cities near Monroe, NC with the most Collections Associate job openings:
Collections Associate jobs near you

Collections Specialist

Robert Half

Charlotte, NC • On-site

$26 - $29/hr

Temporary

Re-posted 29 days ago

Job description

We are looking for a detail-oriented Collections Specialist to support student account billing, cash application, and receivables activities in Charlotte, North Carolina. This contract position with permanent potential plays an important role in maintaining accurate financial records, assisting families with billing questions, and ensuring payments and related transactions are processed efficiently. The ideal candidate brings strong organizational skills, sound judgment when handling sensitive information, and a service-focused approach to communication. This opportunity is well suited for someone who is comfortable balancing collections, billing support, and administrative accuracy in a mission-driven environment. If the candidate holds education or non profit industry experience, that is a plus!!


Responsibilities:

• Manage student and family account activity by posting tuition, program charges, transportation fees, dining balances, and other applicable expenses accurately and on time.

• Record incoming payments from multiple sources, apply receipts to the correct accounts, and maintain clear transaction histories for adjustments, credits, and reconciliations.

• Support collections efforts by following up on outstanding balances, monitoring payment activity, and helping coordinate practical resolution plans when needed.

• Respond professionally to billing and account questions from families and internal staff, providing timely guidance on charges, balances, and payment schedules.

• Maintain organized financial documentation and ensure account records remain current, complete, and aligned with internal policies for data accuracy and confidentiality.

• Assist accounting leadership with reporting, account review, and reconciliation tasks to support monthly activity, audits, and other financial oversight needs.

• Apply donor-related receipts and other cash entries accurately within the accounting system while preserving audit-ready documentation.

• Contribute to special assignments and peak-period finance projects, including internal reviews and year-end support activities as requested.

• 1-2 years of experience in collections, billing, accounts receivable, accounting support, or a related administrative function.
• Working knowledge of collection practices, billing processes, and payment application procedures.
• Familiarity with accounting or receivables platforms such as Blackbaud Financial Edge, tuition management tools, or similar financial systems.
• Proficiency with Microsoft Excel, Google Workspace, DocuSign, and standard office applications.
• Strong accuracy in data entry with close attention to detail and the ability to manage multiple priorities effectively.
• Clear verbal and written communication skills with a customer-focused approach to resolving account issues.
• Ability to handle confidential financial information with professionalism and discretion.
• Associate degree in Accounting, Business, or a related field is preferred.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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