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Collections Associate Jobs in Leland, NC (NOW HIRING)

MasTec Utility Services

Billing Associate

Wilmington, NC · On-site

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC · On-site

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC · On-site

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

MasTec Utility Services

Billing Associate

Wilmington, NC

$16.75 - $21.25/hr

Job Summary The Billing Associate is responsible for reconciling and processing invoices received ... This position will also assist with collections. Responsibilities * Enter billing units in work ...

Adecco

Call Center Representative

Whiteville, NC

$22/hr

If you are interested in a Collections Specialist in Whiteville, NC APPLY NOW for instant consideration! Pay Details: $15.00 per hour Benefit offerings available for our associates include medical ...

Skechers

Retail Sales Associate

Wilmington, NC · On-site

$15/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Wilmington, NC

$15/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

Skechers

Retail Sales Associate

Wilmington, NC · On-site

$15/hr

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a "Product ...

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All JobsCollections Associate JobsCollections Associate Jobs in Leland, NC

Collections Associate information

See Leland, NC salary details

$9

$17

$26

How much do collections associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for collections associate in Leland, NC is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.95 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Leland, NC?

The most popular types of Collections jobs in Leland, NC are:

What cities near Leland, NC are hiring for Collections Associate jobs?

Cities near Leland, NC with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Leland, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,124 per year, or $17.8 per hour.

Billing Associate

MasTec Utility Services

Wilmington, NC • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

Overview
MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.
MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work.
MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
Job Summary
The Billing Associate is responsible for reconciling and processing invoices received from the field, billing customers based on their requirements, and tracking the assigned jobs until payment is received. This position will also assist with collections.
Responsibilities
  • Enter billing units in work order management and perform data entry validation.
  • Daily reconciliation and bill processing of the production received following contract guidelines.
  • Follow up on billing statuses using internal tracking system until a job is completely paid.
  • Process invoices, run reports, and prepare closing packages on a weekly basis.
  • Maintain tracking system of billing, payments, inspections, and rejections.
  • Assist Accounts Receivable Specialist with collections.

Qualifications
Minimum
  • High school diploma or equivalent.
  • 1 year of billing experience.
  • Good written and verbal communication skills.
  • Proficiency in Microsoft Office applications.

Preferred
  • 3 years of billing experience.

Physical Demands and Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.
Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE).
Equal Employment Opportunity:
The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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