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Remote Debt Collector Jobs in Monroe, NC (NOW HIRING)

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$17

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How much do remote debt collector jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote debt collector in Monroe, NC is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.51 per hour, depending on experience, location, and employer.

What is a remote debt collector?

A Remote Debt Collector is responsible for contacting individuals or businesses to recover overdue payments, typically via phone, email, or other digital communication methods. They negotiate payment plans, provide information on outstanding debts, and maintain records of interactions. Working remotely, they must be self-motivated, have strong communication skills, and follow legal guidelines related to debt collection. Many roles require prior customer service or collections experience, along with proficiency in relevant software tools.

What are the key skills and qualifications needed to thrive as a remote debt collector?

To thrive as a Remote Debt Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, payment processing tools, and call center technology is typically required. Persistence, professionalism, and the ability to stay calm under pressure are valuable soft skills in this role. These competencies are essential to efficiently recover outstanding debts while maintaining positive client relationships and complying with industry regulations.

What are some common challenges faced when working as a remote debt collector?

Remote Debt Collectors often encounter challenges such as reaching reluctant debtors, handling difficult conversations, and meeting collection targets independently. Since the position is remote, staying self-motivated and managing time effectively are key to balancing workload and maintaining productivity. Many companies provide thorough training and ongoing support, but the ability to adapt communication styles and use digital systems efficiently helps overcome daily obstacles. Successfully managing these challenges can also open up opportunities for career advancement within collections or broader customer service roles.

What are popular job titles related to Remote Debt Collector jobs in Monroe, NC?

For Remote Debt Collector jobs in Monroe, NC, the most frequently searched job titles are:

What job categories do people searching Remote Debt Collector jobs in Monroe, NC look for?

The top searched job categories for Remote Debt Collector jobs in Monroe, NC are:

What cities near Monroe, NC are hiring for Remote Debt Collector jobs?

Cities near Monroe, NC with the most Remote Debt Collector job openings:

Remote Debt Collector jobs near you
Infographic showing various Remote Debt Collector job openings in Monroe, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,461 per year, or $17 per hour.

Remote - Collections Representative - (North and South Carolina Residents)

Reliant

Rock Hill, SC • On-site, Remote

$16 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Reliant Capital Solutions is now hiring Remote Collection Representative for residents of North and South Carolina.
Do you share these values - Integrity, Strong Work Ethic, Dignity and Respect?
Are you a problem solver and enjoy helping people overcome challenges?
Are you self-motivated and driven to strive to meet performance goals?
If you answered, "Yes" then we want YOU to join our team!
Full time (40 hours per week) schedule options (all times are Eastern time zone):
Monday - Friday, 8am to 5pm/10am to 7pm (two late nights required), with an occasional Saturday morning hours
As a Collections Representative you will:
  • Engage consumers to inform and assist them with managing their delinquent accounts
  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

Responsibilities:
  • Provide methods and solutions with consumers to resolve delinquent accounts
  • Continuously receive inbound calls from and place outbound calls using an auto dialer system
  • Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
  • Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete
  • Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required
  • Perform proper skip tracing techniques to identify consumer contact information
  • Abide by the FDCPA and other Federal and State collection regulations at all times
  • Adhere to both internal/company policies/procedures and industry-wide compliance regulations

Position Details:
  • Competitive, pay - $16 to $19 per hour, based on experience
  • Potential for monthly commission or bonus based on meeting performance goals/metrics
  • Benefits - Medical, Dental, Vision, Life and Disability insurance; 401K, Paid Vacation and Holidays
  • Schedule - Option 1 - Monday - Friday; Saturdays as needed; Option 2 - Monday - Thursday, 10 hour days
  • Paid training provided pertaining to collection industry standards and compliance, client requirements, plus innovative ideas and techniques on customer engagement, negotiation, and dispute resolution
  • Advancement potential
  • Remote work with all equipment provided

Job Requirements:
  • Must be at least 18 years old
  • 1-3 years' experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Strong verbal communication skills with the ability to persuade and negotiate
  • Computer skills to document calls and navigate software packages, databases and the internet
  • Ability and history of maintaining confidentiality and high level of trustworthiness
  • Ability and history of interacting well with team members with professionalism
  • Ability to commit to working a full time, 40 hour per week, work schedule

Work from home requirements:
  • Private and quiet workspace behind closed doors. Work may not be performed in common areas - living room, kitchen, dining room, etc.
  • High speed internet with the ability to hardwire via Ethernet from router to the work computer. Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: IN, TN or OH (>30 miles from Headquarters in Gahanna, Ohio)
  • We will provide you with the equipment needed to be successful

Reliant Capital Solutions is an accounts receivable management company headquartered in Gahanna, Ohio. Reliant focuses on debt recovery in the higher education, healthcare, automotive, retail, commercial industries as well as government services. Reliant has been awarded numerous awards and accolades in the Collections industry including:
  • insideARM's Best Places to Work in Collections (2019, 2020, 2023, 2025, 2026)
  • BBB A+ Rating (2007-2021)
  • BBB Accredited (2019-2021)
  • BBB Torch Award for Ethics Recipient - Category: Customers (2020)
  • CV Magazine Corporate Excellence Award (2020)
  • Ernst & Young - Entrepreneur of the Year - East Central Finalist (2019)
  • Columbus Business First - Fast 50 (2010, 2011, 2018, 2021)
  • Columbus Smart Business - Smart 50 (2018, 2019)
  • Columbus CEO Women Owned Businesses (2018)

Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.
Reliant Capital Solutions, LLC affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Respect. Recover. Reclaim.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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