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Remote Collections Jobs in Durham, NC (NOW HIRING)

Remote- Customer Experience Service

Raleigh, NC ยท Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Collections information

See Durham, NC salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote collections in Durham, NC is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are the most commonly searched types of Collections jobs in Durham, NC?

The most popular types of Collections jobs in Durham, NC are:

What are popular job titles related to Remote Collections jobs in Durham, NC?

For Remote Collections jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Durham, NC look for?

The top searched job categories for Remote Collections jobs in Durham, NC are:

What cities near Durham, NC are hiring for Remote Collections jobs?

Cities near Durham, NC with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,142 per year, or $20.7 per hour.

Controller - Construction - $120K-$150K - On-site - Raleigh, NC

Inner Circle Agency Inc.

Rolesville, NC โ€ข On-site, Remote

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

Controller - Construction

Job Location: Raleigh, NC

In-Office, Hybrid or Remote: In-Office



What the Client Offers
  • Salary range of approximately $120,000-$150,000 depending on experience
  • Medical, dental, and vision insurance
  • HSA with employer contribution
  • Flexible spending accounts (FSA)
  • 401(k) with company match
  • Company-paid life and long-term disability insurance
  • Additional voluntary insurance options
  • Paid time off and paid holidays
  • Opportunity to work closely with executive leadership and contribute to the company's continued growth


About the Client

Our client is an established construction services company specializing in commercial projects. They are known for delivering high-quality work and fostering a collaborative environment focused on accountability, continuous improvement, and long-term success.



Role Overview

Our client is seeking an experienced Controller to lead all accounting operations and financial reporting functions. Reporting directly to the CFO, this role plays a key part in managing financial performance across multiple construction projects, ensuring accurate job costing, maintaining strong internal controls, and supporting strategic business decisions.



Key Responsibilities
  • Lead the month-end, quarter-end, and year-end close process and prepare GAAP-compliant financial statements.
  • Oversee job costing, work-in-progress (WIP) reporting, cash flow forecasting, and project profitability analysis.
  • Manage accounts payable, accounts receivable, collections, and billing processes.
  • Supervise payroll administration and ensure compliance with applicable labor regulations.
  • Maintain internal controls, coordinate external audits, and oversee tax and regulatory compliance.
  • Partner with operational teams to monitor project performance, budgets, and financial reporting.
  • Lead and develop the accounting team while identifying opportunities to improve financial processes and systems.


QualificationsRequired
  • Bachelor's degree in Accounting, Finance, or a related discipline.
  • Minimum of 7 years of progressive accounting experience, including recent leadership experience in a Controller/finance management role.
  • Hands-on accounting experience within the construction, contracting, or specialty trades sector.
  • Strong knowledge of construction financial management, including job costing, project accounting, and revenue recognition.
  • Experience monitoring and reporting work-in-progress (WIP) for active projects.
  • Proficiency with construction ERP/accounting platforms (such as Sage 300, Timberline, etc.)
  • Advanced Excel skills with the ability to analyze financial data and build reports.
Preferred
  • CPA designation (or actively pursuing one).
  • MBA or other advanced finance/accounting qualification.
  • Background supporting commercial construction projects or specialty subcontractors.
  • Experience with AIA billing processes, retainage, certified payroll, or contract billing.
  • Familiarity with surety bonding requirements, contractor prequalification, or ERP implementation projects.
  • Working knowledge of prevailing wage legislation and related compliance requirements.

Please reach out with any questions you have, and we'll get back to you.