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Remote Collections Jobs in Atlanta, GA (NOW HIRING)

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote collections in Atlanta, GA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Atlanta, GA? The most popular types of Collections jobs in Atlanta, GA are:
What job categories do people searching Remote Collections jobs in Atlanta, GA look for? The top searched job categories for Remote Collections jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Collections jobs? Cities near Atlanta, GA with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Atlanta, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,935 per year, or $20.6 per hour.

Full-time

Posted 3 hours ago


Job description

Product Owner - Archives
Location: UK, US, or Canada (Remote)
Department: Product Management
Reports To: VP, Product ManagementAbout Soutron Global
Soutron Global is an internationally recognized provider of cloud-based, scalable information management systems for corporate archives, libraries, information/knowledge hubs, and museums. Since 1989, we have been the longest-serving supplier of library and information management software in the UK market, with an expanding presence in North America, Europe, and Asia.
Our Archive Management System is trusted by government agencies, corporations, historical societies, and cultural institutions worldwide to manage, preserve, and provide access to their most valuable archival collections. As we continue to innovate and expand our archives capabilities, we are seeking a Product Owner to help shape the future of our archives product line.Role Overview
As a vital member of the Product Management team, the Product Owner will frequently interact with other Product Owners, Developers, and most importantly archivists and records managers themselves to determine the needs of our clients. You will create and prioritize requirements that enable development teams to build features that help organizations preserve, discover, and share their archival collections.You Would Feel Right at Home If...
  • You're known as an organized task master who is happy managing the constant challenge of ensuring tasks get organized and prioritized in a logical manner
  • You are proud of your ability to deeply understand what users want and clearly and concisely communicate complex concepts to a variety of people ranging from archivists and records managers to developers
  • You are a self-starter and able to work in a fast-paced, high-demand environment
  • You enjoy using a wide variety of software applications, learning new ones, and learning how things work using the trial and error method-you consider yourself a lifelong student who thrives in an environment that is constantly evolving
  • You frequently draw on your strong interpersonal skills when working with multiple departments and subject matter experts
  • You have a genuine interest in archives, records management, digital preservation, or cultural heritage-or are excited to learn about these domains

Key Responsibilities
  • 'Own' prioritization of development work for the Archives product, reporting to VP of Product, who will guide the strategy and work alongside you to move the product forward
  • Participate in the Agile process, including remote team members, acting as the expert for the Archives product and its users
  • Represent the archivist when planning features, driving new functionality development from a user perspective-understanding workflows around accessioning, arrangement, description, preservation, and access
  • Interact with users virtually and in person to ensure a complete understanding of the problems they are trying to solve; conducting product walk-throughs for both internal and external audiences
  • Assist development teams in creating a consistent, intuitive user experience for the Archives product
  • Stay current with archival standards and best practices (ISAD(G), DACS, ISAAR(CPF), EAD, Dublin Core) and understand how they inform product requirements
  • Collaborate cross-functionally with Customer Success, Sales, and Support teams to gather feedback and identify opportunities for product improvement
Requirements
  • A post-secondary degree or certificate in a relevant discipline is required (Library Science, Information Science, History, Archival Studies, Computer Science, or related field)
  • 3-5 years' experience in a technical environment or working with archives/records management systems
  • Superior written and verbal communication skills coupled with strong analytical and problem-solving skills are prerequisites for this role
  • An aptitude for technical concepts and the ability to simplify them for less-technical individuals is integral to your success
  • Experience using a development task-management system for backlog prioritization would serve you well
Bonus Points For:
  • Prior experience with Jira and/or Aha!
  • Pragmatic Marketing Product Management training or similar certification
  • Familiarity with archival standards (ISAD(G), ISAAR(CPF), EAD, DACS) or metadata standards (Dublin Core, METS, PREMIS)
  • Experience working in or with archives, museums, libraries, or cultural heritage organizations
  • Understanding of digital preservation concepts and long-term access requirements

Why Join Soutron Global?
  • Be part of a company with 35+ years of industry leadership in information management software
  • Shape a product that helps organizations preserve and provide access to cultural heritage and historical records
  • Work with prestigious clients including government archives, corporate records departments, historical societies, and museums
  • Join a fast-growth, international environment (UK, US, Canada, Europe) backed by experienced private equity partners
  • Collaborate with a passionate team that genuinely cares about helping archivists and information professionals succeed
Ready to help shape the future of archive management software?
Apply now and join Soutron Global in delivering the tools that help organizations preserve, discover, and share their most valuable collections.