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Remote Collections Supervisor Jobs (NOW HIRING)

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key operational leader, you will oversee collections supervisors and agents, monitor ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... As a key operational leader, you will oversee collections supervisors and agents, monitor ...

Managed Staffing

Collections Representative

TX · Remote

$25 - $26/hr

Remote (Must reside in Texas) Schedule: Monday-Friday, 8:00 AM - 5:00 PM About the Role: Seeking an experienced Collections Representative to join our finance team. This is a remote, insurance ...

HCOA Fitness

Bilingual Collections Specialist

Miami, FL · Remote

$12.86/hr

This position is temporarily remote and may have days where it is required to come into the office ... Must communicate & follow up effectively with direct supervisor regarding customer accounts on a ...

Brewer Global

Collections Specialist

Henderson, NV · Remote

$18/hr

This position is remote and pays $18 per hour. Although this role is remote, the person must reside ... Make outbound collections calls from policy cancellation or expiration through final audit.

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Remote Collections Supervisor information

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$31K

$58.7K

$109K

How much do remote collections supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for remote collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a remote collections supervisor?

A Remote Collections Supervisor is a professional responsible for overseeing a team of collections agents who work from remote locations. Their primary duties include monitoring staff performance, ensuring compliance with company policies and regulations, setting goals, and providing coaching or training as needed. They also handle escalated collection issues, analyze collection data, and report on team progress. Effective communication and organizational skills are essential, as they manage operations virtually.

How does a remote collections supervisor effectively manage and motivate a distributed team?

As a Remote Collections Supervisor, you'll leverage a combination of regular virtual meetings, clear performance metrics, and collaborative digital tools to manage your team effectively. Building rapport and maintaining open communication are key, as you'll need to support team members who may be working in different locations or time zones. Providing timely feedback, recognizing achievements, and offering continuous training opportunities are common strategies to keep remote staff engaged and productive. Most supervisors also track collection goals closely and facilitate problem-solving sessions to address any challenges the team encounters.

What are the key skills and qualifications needed to thrive as a remote collections supervisor, and why are they important?

To thrive as a Remote Collections Supervisor, you need expertise in debt collection processes, leadership skills, and a background in finance or business, often supported by a bachelor's degree or equivalent experience. Familiarity with collections software (like FICO Debt Manager) and CRM systems, as well as knowledge of compliance regulations such as the Fair Debt Collection Practices Act (FDCPA), is crucial. Outstanding communication, problem-solving, and team management abilities help you motivate remote teams and handle challenging customer interactions. These skills ensure effective collections performance, regulatory compliance, and a cohesive virtual work environment.

What is the difference between Remote Collections Supervisor vs Remote Collections Specialist?

AspectRemote Collections SupervisorRemote Collections Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collections or financeHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentSupervises team remotely, manages workflows, and ensures collection targets are metHandles individual collections cases, contacts clients, and follows up on overdue accounts
Industry UsageCommon in finance, banking, and healthcare sectors

The Remote Collections Supervisor oversees collections teams remotely, focusing on team management and target achievement, while the Remote Collections Specialist handles individual collection cases and client contact. Both roles require similar credentials and are prevalent in finance and healthcare industries, but the supervisor has additional responsibilities in team oversight.

What cities are hiring for Remote Collections Supervisor jobs?

Cities with the most Remote Collections Supervisor job openings:

What are the most commonly searched types of Collections Supervisor jobs?

The most popular types of Collections Supervisor jobs are:

What states have the most Remote Collections Supervisor jobs?

States with the most job openings for Remote Collections Supervisor jobs include:

Remote Collections Supervisor jobs near you
Infographic showing various Remote Collections Supervisor job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Nights. Highlights an 42% Physical, 3% Hybrid, and 55% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

CST - Remote Collections Representative

Houston, TX • Remote

Transworld Systems Inc.
Business Management Consulting • 1 - 5K employees

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Paid breaks

Recommended by parents

Respectful managers

Learn more about Transworld Systems Inc.external

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview

After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. 

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position. 

Compensation: $15/hour - Potential to earn commission. 

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone.

  • Accurately assess the consumer’s financial condition by conducting thorough inquiries.
  • Determine the reason for delinquency and find creative solutions to resolve the situation.
  • Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances.
  • Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitoring collection activities, and updating accounts in compliance with established corporate policies and procedures.
  • Adhere to the State and Federal regulations pertaining to collection activities.
  • Meet corporate standards for call quality assurance and structure.

Qualifications
  • Outgoing, assertive, competitive, persuasive
  • Enjoys dealing with the public
  • Possesses or is capable of acquiring superb negotiation skills
  • Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
  • Is able to work a flexible schedule which may include weekends.
  • Must have a high school diploma, some college preferred.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • Outgoing, assertive, competitive, persuasive
  • Enjoys dealing with the public
  • Possesses or is capable of acquiring superb negotiation skills
  • Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone.
  • Is able to work a flexible schedule which may include weekends.
  • Must have a high school diploma, some college preferred.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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