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Remote Collection Jobs in New York (NOW HIRING)

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

Director of Product (Remote)

New York, NY · Remote

$150K - $180K/yr

Direct the collection, processing, and interpretation of data from product usage, sales pipelines ... This is a remote, full-time role with a competitive salary and health benefits. How we care

Director of Product (Remote)

New York, NY · Remote

$150K - $180K/yr

Direct the collection, processing, and interpretation of data from product usage, sales pipelines ... This is a remote, full-time role with a competitive salary and health benefits. How we care

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Showing results 1-20

Remote Collection information

See New York salary details

$14

$23

$33

How much do remote collection jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote collection in New York is $23.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.30 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in New York? The most popular types of Collection jobs in New York are:
What cities in New York are hiring for Remote Collection jobs? Cities in New York with the most Remote Collection job openings:
Adobe Customer Journey Analytics Engineer - Remote

Adobe Customer Journey Analytics Engineer - Remote

NAVA Software Solutions

Jersey City, NJ • On-site, Remote

Full-time

Posted 12 days ago


Job description

NAVA Software solutions is looking for a Adobe Customer Journey Analytics Engineer
Details:
Adobe Customer Journey Analytics Engineer (AJO)
Location: Remote
Duration: 12 months
Description:
We are seeking a highly skilled and motivated Adobe Customer Journey Analytics (CJA) Engineer to join our team as an individual contributor. In this role, you will play a crucial part in enhancing our customer journey analytics and personalization capabilities using Adobe Customer Journey Analytics. You will be responsible for developing and implementing standardization principles, creating global schemas, maintaining data views, and facilitating the transition from Adobe Analytics to CJA.
Key Responsibilities:
Enhance Customer Journey Analytics Experience:
  • Utilize Adobe Customer Journey Analytics (CJA) to map and analyze end-to-end customer journeys across multiple touchpoints.
  • Develop actionable insights and recommendations to improve customer engagement and conversion rates.
  • Implement advanced segmentation and personalization strategies to deliver tailored customer experiences.
  • Monitor and report on key performance indicators (KPIs) to track the effectiveness of customer journey initiatives.
  • Stay updated with the latest trends and advancements in customer journey analytics to continuously improve our capabilities.

Create Global Standard Schemas:
  • Design and implement a global standard schema that is brand, region, and platform-agnostic to ensure uniform data collection and usage.
  • Collaborate with stakeholders to understand data requirements and ensure the schema meets business needs.

Create and Maintain Data Views for Customer Journey Analytics (CJA):
  • Develop and manage data views within AEP to support comprehensive customer journey analytics.
  • Perform analysis and comparison testing to validate data accuracy and insights.
  • Continuously optimize data views to enhance reporting and analytical capabilities.

Transition from Adobe Analytics to AEP-Based Implementations:
  • Work closely with cross-functional teams to facilitate the migration from Adobe Analytics to AEP-based solutions.
  • Provide guidance and support during the transition process, ensuring minimal disruption and maximum efficiency.

Advanced Analytics and Personalization:
  • Demonstrate advanced understanding of analytics and its application to personalization in marketing.
  • Leverage various data models and comprehend the technical workings and requirements of a robust enterprise data architecture.

Qualifications:
  • Proven experience with Adobe Experience Platform (AEP) and Adobe Customer Journey Analytics.
  • Strong understanding of data schema design and data management principles.
  • Proficiency in customer journey analytics and data visualization tools.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong communication and collaboration skills.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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