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Remote Client Implementation Jobs in Florida (NOW HIRING)

Lead end-to-end client implementation, from discovery through go-live and stabilization * Translate client requirements into operational workflows, SOPs, and staffing models * Develop and execute ...

Implementation Manager Hybrid or Remote (from SE US) / Full-Time Corestream is seeking an ... This role involves coordinating all phases of project deliverables, managing client meetings to ...

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Remote Client Implementation information

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What cities in Florida are hiring for Remote Client Implementation jobs? Cities in Florida with the most Remote Client Implementation job openings:
Infographic showing various Remote Client Implementation job openings in Florida as of May 2026, with employment types broken down into 79% Full Time, 16% Part Time, 2% Temporary, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution.
Implementation Specialist (UKG Ready required)

Implementation Specialist (UKG Ready required)

Insurance Office of America

Lakewood Ranch, FL • On-site, Remote

Full-time

Medical, Retirement

Posted 8 days ago


Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 258 rated insurance


Job description

Job Description:
Title: Implementation Specialist
Work Mode: Fully remote| Location/Supporting: Lakewood Ranch, FL or Longwood, FL | Experience: 3-5 years Payroll / HRIS / Implementation experience required. Must have UKG Ready experience.
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: The Implementation Specialist (IS) is responsible for configuration and demonstrations of the UKG Ready platform across Payroll, TLM, and HRIS modules for both new and existing clients. The ideal candidate is resourceful, detail-oriented, and comfortable navigating client communication and training, system configuration, and operational processing needs. The IS will also complete other duties as assigned by the Implementation Manager. This can be a hybrid or fully remote role.
Key Responsibilities:
  • Client implementation: Configure, test, demonstrate, and activate the UKG Ready Platform for POA Clients, specific to their needs.
  • Train clients on the UKG Ready platform, including Payroll, HRIS, Time & Labor Management, and Benefits solutions.

  • Client training: Coordinate and deliver client training sessions to ensure successful system adoption and long-term usability.

  • Sales collaboration: Work closely with Sales partners to support seamless client hand-offs and deliver a positive, consultative implementation experience.

  • Client hand-off meetings: Schedule and attend client hand-off meetings to confirm implementation scope, timelines, and expectations.

  • Data integrity: Provide quality control and validation of client data throughout the implementation process to ensure accuracy and compliance.

  • Customer service mentality: Deliver outstanding client service by anticipating needs, maintaining professional and frequent communication, and responding promptly to service requests.

  • Relationship management: Develop and maintain positive, productive relationships with clients, Sales representatives, teammates, and POA leadership.

  • Discretion and judgment: Exercise independent judgment to achieve outcomes that benefit both clients and POA.

  • Business growth: Actively seek opportunities to expand POA services by identifying client needs and supporting additional product offerings.

  • Training participation: Regularly participate in internal and external training, expanding and sharing knowledge within the POA Team.

  • Team support: Act as back-up for teammates as needed, ensuring overall team service excellence.

  • Collaboration: Work effectively with the entire POA team, seeking input and developing win-win solutions to any process, service, quality, or productivity issues.

  • Technical competence: Maintain a high degree of technical competence and industry/market expertise.

  • Compliance: Comply with all company work rules, standards, policies, and procedures at all times.

  • Professional development: Continuously improve professional skills by actively participating in internal and external development opportunities.

  • Champion IOA Values: Demonstrate integrity and leadership.

Ideal Candidate Qualifications:
  • Bachelor's Degree preferred (equivalent experience considered in lieu of degree)
  • Advanced knowledge of UKG Ready
  • Experience with configuring TLM Pay Calc 2.0

  • 3-5 years of Payroll, HRIS, or client implementation / onboarding experience

  • Prior experience configuring Payroll, HRIS, Time & Labor, and Benefits platforms; in a SaaS Payroll / HRIS / TLM environment

  • Employee Benefits configuration and enrollment experience

  • FPC or CPP certification (preferred)

  • Ability to successfully import, validate, and analyze client data within Payroll/HRIS systems

  • Strong knowledge of Payroll, Tax, Garnishments, Workers' Compensation, and Health Benefits

  • Advanced Microsoft Excel proficiency, including functions and formulas

  • Excellent written and verbal communication skills

  • Strong analytical, organizational, and problem-solving skills

  • Detail-oriented with the ability to manage multiple implementations and deadlines

  • Ability to work effectively both independently and within a collaborative team environment

What We Offer:
  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment

What to Expect (Application Process):
  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range
The expected pay range for this position is $28.00 to $40.00 per hour, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.