Client Onboarding and Relationship Management: Serve as the primary point of contact for clients, guiding them through the implementation process, addressing questions, and building trust through ...
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Client Onboarding and Relationship Management: Serve as the primary point of contact for clients, guiding them through the implementation process, addressing questions, and building trust through ...
Quick apply
Client Onboarding and Relationship Management: Serve as the primary point of contact for clients, guiding them through the implementation process, addressing questions, and building trust through ...
This is a full-time, fully remote position within the US working Eastern Standard hours. What's in ... You will support client onboarding, training, and adoption while building trusted relationships ...
This is a full-time, fully remote position within the US working Eastern Standard hours. What's in ... You will support client onboarding, training, and adoption while building trusted relationships ...
This is a full-time, fully remote position within the US working Eastern Standard hours. What's in ... You will support client onboarding, training, and adoption while building trusted relationships ...
This is a full-time, fully remote position within the US working Eastern Standard hours. What's in ... You will support client onboarding, training, and adoption while building trusted relationships ...
The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
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The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
Boca Raton, FL · On-site +1
The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
Boca Raton, FL · On-site +1
The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
The HR Business Partner is a remote, client-facing HR consultant responsible for various Human ... implementation of HR policies and procedures including creation, updates, and maintenance of ...
Revenue Cycle Implementation Manager Remote - Cooper City, FL Job Summary The Revenue Cycle ... The role ensures alignment with client objectives, regulatory standards, and organizational goals.
Revenue Cycle Implementation Manager Remote - Cooper City, FL Job Summary The Revenue Cycle ... The role ensures alignment with client objectives, regulatory standards, and organizational goals.
Miami, FL · On-site +1
Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Work the implementation team to plan and complete build, implement end-to-end Epic. Work command ...
Miami, FL · On-site +1
Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client ... Work the implementation team to plan and complete build, implement end-to-end Epic. Work command ...
Miami, FL · Remote
USA (Remote) Preferred locations include Miami FL, Dallas, Austin, Houston TX, or Denver, CO ... working with client success and client implementation for a successful launch * Building ...
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Miami, FL · Remote
USA (Remote) Preferred locations include Miami FL, Dallas, Austin, Houston TX, or Denver, CO ... working with client success and client implementation for a successful launch * Building ...
Own the client journey from onboarding through implementation, go-live and the ongoing account ... Fully Remote We are open to candidates based within the U.S. Eastern or Central Time Zones.
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Own the client journey from onboarding through implementation, go-live and the ongoing account ... Fully Remote We are open to candidates based within the U.S. Eastern or Central Time Zones.
Miami, FL · On-site +1
Own the client journey from onboarding through implementation, go-live and the ongoing account ... Fully Remote We are open to candidates based within the U.S. Eastern or Central Time Zones.
Miami, FL · On-site +1
Own the client journey from onboarding through implementation, go-live and the ongoing account ... Fully Remote We are open to candidates based within the U.S. Eastern or Central Time Zones.
Miami, FL · Remote
Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
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Miami, FL · Remote
Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
Miami, FL · On-site +1
Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
Miami, FL · On-site +1
Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
Miami, FL · Remote
Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
Miami, FL · Remote
Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... ABOUT THE FIRM We are a high-ticket coaching, consulting, and implementation firm working ...
Miami, FL · Remote
$106K - $139K/yr
Finding and implementing opportunities for process improvement in tax procedures * Delighting our ... Experience working in a client-facing role, communicating with business leaders via email, phone ...
Miami, FL · Remote
$106K - $139K/yr
Finding and implementing opportunities for process improvement in tax procedures * Delighting our ... Experience working in a client-facing role, communicating with business leaders via email, phone ...
Fort Lauderdale, FL · Remote
$85K - $150K/yr
This is more than just another remote job, it's a true career opportunity offering complete ... Manage the client journey smoothly from initial contact to policy implementation. * CRM Management:
New
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Fort Lauderdale, FL · Remote
$85K - $150K/yr
This is more than just another remote job, it's a true career opportunity offering complete ... Manage the client journey smoothly from initial contact to policy implementation. * CRM Management:
New
Plantation, FL · Remote
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: · Builds and maintains positive client relationships via phone, email, and ...
Plantation, FL · Remote
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: · Builds and maintains positive client relationships via phone, email, and ...
Plantation, FL · Remote
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: · Builds and maintains positive client relationships via phone, email, and ...
Plantation, FL · Remote
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: · Builds and maintains positive client relationships via phone, email, and ...
Plantation, FL · On-site +1
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: • Builds and maintains positive client relationships via phone, email, and ...
Plantation, FL · On-site +1
$20/hr
This person is in charge of implementing the Senior Advocate's strategy for each case and being the ... Essential Functions: • Builds and maintains positive client relationships via phone, email, and ...
Miami FL - Remote to start - Hybrid later Duration: 6-12 months What You Will Do: * Manage project ... Create and implement a change management plan * Manage day-to-day client interaction, sets and ...
Miami FL - Remote to start - Hybrid later Duration: 6-12 months What You Will Do: * Manage project ... Create and implement a change management plan * Manage day-to-day client interaction, sets and ...
$24.69 - $29.18
4% of jobs
$29.18 - $33.67
13% of jobs
$35.79 is the 25th percentile. Wages below this are outliers.
$33.67 - $38.16
18% of jobs
$38.16 - $42.65
14% of jobs
The median wage is $43.47 / hr.
$42.65 - $47.14
11% of jobs
$47.14 - $51.63
8% of jobs
$54.49 is the 75th percentile. Wages above this are outliers.
$51.63 - $56.12
11% of jobs
$56.12 - $60.61
8% of jobs
$60.61 - $65.10
7% of jobs
$65.10 - $69.59
3% of jobs
$69.59 - $74.08
2% of jobs
$24
$47
$74
| Aspect | Remote Client Implementation | Remote Technical Support |
|---|---|---|
| Required Credentials | Typically requires certifications like PMP, technical expertise, and industry-specific knowledge | Often requires certifications like CompTIA, ITIL, or vendor-specific credentials |
| Work Environment | Project-based, involves onboarding clients, configuring systems, and ensuring successful deployment | Helpdesk or support center, troubleshooting, and resolving technical issues remotely |
| Employer & Industry Usage | Used by software, technology, and consulting firms during client onboarding | Common across IT, telecom, and software companies providing ongoing support |
Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.
Boca Raton, FL • Remote
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Position Summary:
We're seeking a proactive, detail-oriented professional who can manage all aspects of new client implementations while serving as the primary point of contact during their transition into our solutions and services. As our Implementation Project Manager, you will be responsible for managing client implementation projects from start to finish to ensure successful, seamless go-live and adoption by our clients. This role will coordinate with vendors, resolve complex data issues, and ensure seamless launches that exceed client expectations.
Key Responsibilities:
Client Onboarding and Relationship Management:
Serve as the primary point of contact for clients, guiding them through the implementation process, addressing questions, and building trust through clear communication and expert guidance.
Conduct project kick-offs, explain timelines, and ensure clients understand all operational aspects of their plan.
Project Planning & Execution:
Own the entire implementation lifecycle, from project planning to go-live.
Develop and maintain comprehensive project plans, detailing timelines, responsibilities and milestones.
Monitor progress, identify potential issues and provide timely updates to stakeholders.
Regularly communicate updates to internal stakeholders and client leadership, to ensure transparency and alignment.
Collaborate with Product Management and Engineering to launch new features or integrations within the implementation workflow.
Vendor and Data Coordination:
Work with vendors, and internal teams to manage complex data transfers, eligibility information, and plan changes.
Resolve challenges such as claims transfers and data discrepancies to ensure accurate and timely service delivery.
Cross-Functional Leadership:
Coordinate activities among internal departments, including operations, ETI, and compliance, to ensure successful implementations.
Act as a liaison between clients and internal teams to facilitate smooth integration of solutions and services.
Post Implementation Support:
Facilitate post-implementation reviews, assess project success, and capture lessons learned for future improvements.
Provide go-live support to ensure clients transition effectively to new systems or processes.
Qualifications:
Bachelor's degree in business, Operations, or a related field (master's degree preferred).
3+ years of experience in implementation, client onboarding, or healthcare operations in a software delivery model.
Proven ability to manage complex, multi-stakeholder projects with precision and accountability.
Ability to manage and lead effectively during times of organizational change and transformation.
Strong business and financial acumen with the ability to link software capabilities to client KPls and strategic goals.
Exceptional leadership, communication, presentation, and stakeholder management skills.
Technical and operational fluency in areas like data exchange, eligibility workflows, or healthcare integration.
Demonstrated ability to anticipate risks, navigate ambiguity, and drive outcomes independently.
Experience with CRM, EMR/EHR systems, Gateways and analytics tools (e.g., Salesforce, EPIC, Meditech, etc.).
Preferred Attributes:
340B ACE certification.
PMP Certification preferred.
Skilled in data reporting and interpretation.
Understanding of hospital/pharmacy systems, workflows, prescribing, and revenue cycle.
Willingness and ability to travel for client meetings and conferences.
What We Offer:
Health insurance
Flexible Spending Account {FSA)
Dental and Vision insurance
401{k) retirement plan
Paid time off