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Remote Claims Representative Jobs in Iowa (NOW HIRING)

DMOS

Patient Account Representative

West Des Moines, IA · On-site +1

$16.50 - $21.75/hr

... accommodate remote workers within the borders of Iowa ). You have the ability to come into the ... Review claims and make any necessary adjustments before closing the claim file. * Answering ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Medix

Remote Service Representative

Dubuque, IA · On-site +1

$18.50 - $21/hr

Job Summary As a Customer Service Representative, you'll manage inbound customer inquiries related to employee benefit plans, claims, and general coverage. This remote, seasonal position supports ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

... Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... We are hiring Remote Call Center Representatives to join our customer support team. This role is ...

Deloitte

Epic Denials Management Operator

Des Moines, IA · Remote

$17.50 - $23.50/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

Deloitte

Epic Denials Management Operator

Davenport, IA · Remote

$17 - $22.75/hr

... Claims Submission, A/R Follow-up, Denials Management, Payment Posting, and Credits and Refunds, for health care provider client. This is a primarily remote role supporting enterprise Epic support ...

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All JobsClaims Representative JobsRemote Claims Representative JobsRemote Claims Representative Jobs in Iowa

Remote Claims Representative information

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Iowa? The most popular types of Claims Representative jobs in Iowa are:
What are popular job titles related to Remote Claims Representative jobs in Iowa? For Remote Claims Representative jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Claims Representative jobs in Iowa look for? The top searched job categories for Remote Claims Representative jobs in Iowa are:
What cities in Iowa are hiring for Remote Claims Representative jobs? Cities in Iowa with the most Remote Claims Representative job openings:
Remote Claims Representative jobs near you
Infographic showing various Remote Claims Representative job openings in Iowa as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Patient Account Representative

DMOS

West Des Moines, IA • On-site, Remote

$16.50 - $21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

As a Patient Account Representative, you will work office hours to file, follow up on work comp insurance claims throughout the entire filing process, and apply/adjust payments for services. You will primarily communicate with insurance companies, and provide support to patients who have questions related to submitted insurance claims. After on-site training at our West Des Moines office (up to 90 days) is complete and competency in the process is established, this position works from home (at this time we are only able to accommodate remote workers within the borders of Iowa). You have the ability to come into the office on short notice. This position is a full-time (40-hours) Monday thru Friday position. To thrive in this role, you must have a working knowledge of the billing process.

Here’s What You Can Expect   

  • Primarily handling workers comp insurance claims, acting as the employer's contact for insurance payments.
  • Review claims and make any necessary adjustments before closing the claim file.   
  • Answering questions regarding work comp claims filed. Be able to work remotely as a part of a small, close-knit team of professionals you can rely on who works alongside to create an experience we can be proud of.   

What We’re Looking For   

  • Professional. Ability to communicate calmly and provide professional support to employer, patient and payer questions on incoming claims or payments.    
  • Curiosity. You practice the art of listening, asking clarifying questions, and avoiding interrupting others. 
  • Independent worker. You know how to keep yourself focused and when to ask for help.   

Why DMOS?   

  • Reliable schedule with no on-call hours.  
  • Friendly, fun and dedicated peers.  
  • Outstanding 401(k) with an annual company profit sharing contribution (even if you don’t participate in the match program).  
  • Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program for full time staff to earn up to 22 days a year.  
  • We’ll celebrate 70 years of orthopedic care in 2026!  

Apply today by viewing our opportunities from the https://www.dmos.com/about/careers page. Qualified candidates will hear from our recruiting team within 2 business days of a completed application to start the selection process.   

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. 

Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as a social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email HumanResources@DMOS.com for more questions. 

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