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Remote Claims Representative Jobs in Iowa (NOW HIRING)

United Fire Group is seeking an inside claims representative for the central plains region in our Cedar Rapids office. This position will investigate, evaluate, negotiate and settle commercial and ...

Job Title Commercial Senior Auto Claims Adjuster- Remote Requisition Number R7890 Commercial Senior Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama ...

Lincoln, NE Alternatively, this position can be fully remote, but only for a colleague outside of a commutable distance to the office. However, they must reside within the CWG regional territory in ...

Lincoln, NE Alternatively, this position can be fully remote, but only for a colleague outside of a commutable distance to the office. However, they must reside within the CWG regional territory in ...

This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: * Receives claims, confirms policy coverage and acknowledgment of the claim * Determines validity and compensability of the claim

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Remote Claims Representative information

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Iowa? The most popular types of Claims Representative jobs in Iowa are:
What job categories do people searching Remote Claims Representative jobs in Iowa look for? The top searched job categories for Remote Claims Representative jobs in Iowa are:
What cities in Iowa are hiring for Remote Claims Representative jobs? Cities in Iowa with the most Remote Claims Representative job openings:
Infographic showing various Remote Claims Representative job openings in Iowa as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution.

Claims Rep-Inside

United Fire Group

Cedar Rapids, IA • On-site, Remote

Full-time

Re-posted 16 days ago


Job description

United Fire Group is seeking an inside claims representative for the central plains region in our Cedar Rapids office. This position will investigate, evaluate, negotiate and settle commercial and personal property and casualty claims. This position is eligible for telecommuting. Relocation assistance is provided.
Job Functions
• Review assignments to determine severity, coverages and appropriate action.
• Conduct phone interviews and take recorded statements from all parties possessing facts regarding the claim.
• Review and interpret policy coverage to determine whether the claim is payable under the policy, deductible, actual cash value or replacement cost.
• Write reports for the claim file to document all activity related to loss.
• Evaluate the loss/damages.
• Prepare files for arbitration.
• Negotiate with contractors or repair facilities regarding extent of damage and method of repair. Recover salvage and sell to appropriate salvage buyer.
• Keep current on court cases, changes in law, values and prices of property and materials.
• Promote positive working relationships with agents.
• Participate in company sponsored educational programs to develop and maintain knowledge of products, producers and industry trends.
• Perform other job duties as assigned.
• Regular attendance.
Skills & Requirements
The ideal candidate will have two to five years of property and casualty claims experience. A four year college degree preferred. Must have knowledge of the law (civil, traffic, contractual), construction, medicine, auto and building repair, math, mechanical aptitude, repair techniques, labor and material prices. Must be able to read, comprehend and interpret policy language and apply to loss. Possess analytical ability to determine reserves. Must possess negotiation skills, human relations skills, analytical skills, organizational skills, as well as oral and written communication skills. Must be able to work with little guidance or direction.
Equal Opportunity Employer
United Fire Group has a policy to provide equal opportunity for all. We continue to take positive action to recruit, hire, train, transfer and promote persons in all job categories based on the individual's ability to perform the job and without regard to race, color, religion, creed, sex, age, national origin, sexual orientation, disability or genetics.